K-SWISS UK Reviews 

2,110
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers had a great experience with this company. Many active customers frequently praise the footwear for offering exceptional daily comfort and reliable support during various court games and sports. Consumers are also consistently impressed by the attractive designs, sturdy construction, and overall premium quality of the materials used in manufacturing. Some reviewers were not happy with the delivery times, noting that parcels took quite a while to arrive from overseas locations. Additionally, a few other people also felt that the overall sizing ran a bit small or narrow, leading to a rather tight and uncomfortable fit.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the trainers offer excellent comfort, reliable... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised quick shipping with... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the shoes are very comfortable, stylish,... See more

Order

Customers consistently note ambiguous experiences with order processes, as while some reviewers praise prompt... See more

Service

Users describe ambiguous interactions with service, with some customers praising swift delivery and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Slow delivery as the shoes came from Europe- but very happy with the K Swiss tennis shoes, good fit feel secure on court- hyper court express shoes.

Rated 4 out of 5 stars

DELIVERY TOOK A LONG TIME CAME FROM ABROARD BUT PURCHASED FROM KSWISS UK BUT AS I ONLY WEAR KSWISS RINZLER THEY WERE WELL WORTH THE WAIT

Rated 4 out of 5 stars

Product quality is excellent only let down by the rubbish & no doubt cheap courier used (Evri) who delivered to the wrong address. Luckily I managed to retrieve the next day.

Rated 4 out of 5 stars

My shoes fit perfectly and are so comfortable. Beautifuuly made. It's wonderful to have leather again. The grip is great, so I feel very safe. Only downside was they took a while to arrive. Evri is... See more


Company details

  1. Shoe Store
  2. also in
  3. Activewear Store
  4. Tennis Store

About K-SWISS UK

Written by the company

K-SWISS, an american heritage tennis brand

Since 1966 🌴👟🎾
#PLAYERSKNOW

Founded in Los Angeles in 1966, K-Swiss embodies innovation, quality, performance and style. The Classic, the brand's signature silhouette and first leather tennis shoe, made its debut at Wimbledon that same year. 58 years later, it's still as iconic as ever.

OWN THE COURT

From its very inception, K-SWISS has been a pioneer in the world of tennis. By producing high performance and innovative products for decades, K-SWISS has become a reference for tennis enthusiasts.

CELEBRATING LIFESTYLE PLAYERS

K SWISS, performance is essential, but style matters too. K-SWISS combines the worlds of tennis and fashion, creating a unique fusion that sets players apart both on and off the court.

Explore Our Timeline

Discover K-SWISS products

Tennis
Padel
Own The Court
Lifestyle sneakers for men
Lifestyle sneakers for women
McLaren x K-SWISS

You have questions regarding our products? An inquiry about your order?
Contact our Customer Service


K-SWISS UK

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.9

All reviews

(2,110)

314 reviews in the last 12 months

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Rated 5 out of 5 stars

Realy good customer service

Realy good customer service
No problems with any order's
Always delivered on time and in perfect condition
Very satisfied with the product and will order again
Thanks k Swiss 👍

June 24, 2026
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Rated 4 out of 5 stars

Comfortable Padel shoes

Padel shoes arrived within a week.
Was initially concerned that I should have ordered a half size bigger but after 48 with shoe trees in they are now a perfect fit.

July 1, 2026
Rated 4 out of 5 stars

Nice shoes

Nice shoes, shame sizing is a tad small.
Hope shoes will give a little after wearing as my big toe is just rubbing, making it hurt after a short walk.

June 30, 2026
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Rated 1 out of 5 stars

Goods failed to be delivered

Tennis shoes and towel ordered on 25th June for a birthday gift on 8th July.
Now 17th July… goods have not arrived apparently lost by courier Evri despite numerous updates stating the goods would be delivered
Failed to send a replacement as requested now refunded the purchase cost.
Was unable to find a phone number to discuss.
Very disappointing

June 26, 2026
K-SWISS UK logo

Reply from K-SWISS UK

Hello,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your order did not arrive in time for the birthday and understand how disappointing this must have been.

Unfortunately, when a parcel is confirmed as lost by the carrier, we are unable to send a replacement order. In these situations, our procedure is to issue a full refund for the order.

As a gesture of goodwill, we also provided a discount code that can be used on a future purchase. We understand this does not make up for the inconvenience caused, but we hope it demonstrates our commitment to your satisfaction.

We sincerely apologize for your experience and hope to have the opportunity to serve you again under better circumstances.

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