KUJTEN Reviews 

307
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Excellent quality product (I ordered the Hachico scarf) and fast shipping. Will be ordering from them again. Also appreciate that duties/taxies are taken care of before delivery.

Company replied

Rated 5 out of 5 stars

This the third bandanna I’m ordering! I wore the first two so much, the quality is excellent, the warmth they provide exactly what I need, and also so easy to style 🫶🏼 fast delivery, nicely packaged... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with Kujten. I paid €100 for a scarf that developed holes after being worn only around 15 times. I contacted customer service expecting this to be treated as a quality issue, esp... See more

Company replied

Rated 5 out of 5 stars

Th sales associate was a Thai lady at the MARYLEBONE Highstreet shop. She was very helpful and polite and forthcoming. It was a delight to shop there. I went back the next day again to purchase some m... See more

Company replied

4.1

Great

TrustScore 4 out of 5

307 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.1

All reviews

(307)

227 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality product (I ordered…

Excellent quality product (I ordered the Hachico scarf) and fast shipping. Will be ordering from them again. Also appreciate that duties/taxies are taken care of before delivery.

November 2, 2026
Unprompted review
KUJTEN logo

Reply from KUJTEN

Hello Kelly,

Thank you very much for your lovely feedback !

We are delighted that you are happy with the quality of your Hachico scarf and our delivery service.

We truly appreciate your trust in KUJTEN !

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Rated 5 out of 5 stars

Thank you a Zayd in Madison and Malick…

Thank you a Zayd in Madison and Malick in Paris I’ve got a new cashmere wardrobe

November 3, 2026
Unprompted review
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Reply from KUJTEN

Hi Annette,

Thank you so much for your kind words !

We’re delighted to hear that Zayd and Malick helped you build your new cashmere wardrobe.

Enjoy your beautiful KUJTEN pieces !

Rated 5 out of 5 stars

This the third bandanna I’m ordering

This the third bandanna I’m ordering! I wore the first two so much, the quality is excellent, the warmth they provide exactly what I need, and also so easy to style 🫶🏼 fast delivery, nicely packaged.

October 19, 2026
Unprompted review
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Reply from KUJTEN

Hello,

Thank you so much for your loyalty and lovely feedback !

We're delighted to hear how much you love our bandanas.

See you again soon !

Rated 5 out of 5 stars

Quick & Efficient

Quick, efficient and with great parcel updates/ tracking. On top, the product itself is of amazing quality!

October 21, 2026
Unprompted review
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Reply from KUJTEN

We’re delighted that you enjoyed the smooth delivery experience and regular tracking updates. And knowing that you love the quality of your piece makes us even happier !

Enjoy your KUJTEN piece, and see you again soon !

Rated 5 out of 5 stars

True to size

True to size! Honestly one of the best cashmere garments I own. My mom was the first one who bought a sweater from Kujten and I got obsessed so I bought one too.
So cosy, the soft!!!

October 28, 2026
Unprompted review
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Reply from KUJTEN

Hi Angelica,

We love that your mom introduced you to KUJTEN and that the cashmere love runs in the family !

There’s nothing better than finding a piece that feels just as good as it looks.

Thank you for sharing the love with us — stay cosy !

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Rated 5 out of 5 stars

Arrived on time

Arrived on time. Beautiful garment just as in website
Amazing packaging

October 26, 2026
Unprompted review
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Reply from KUJTEN

Hi Naomi,

So happy to hear your piece arrived right on time and lived up to your expectations !

We put lots of love into every detail, so it’s wonderful to know the packaging made the experience even more special.

Enjoy your beautiful piece, and thank you for choosing KUJTEN !

Rated 5 out of 5 stars

Great quality and fast delivery.

October 16, 2026
Unprompted review
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Reply from KUJTEN

Thank you so much for your feedback Valérie !

We’re delighted to hear that you’re happy with the quality of our products and our fast delivery.

We hope to see you again soon !

Rated 5 out of 5 stars

Luxurious

Fast delivery, beautiful packaging and I love my 5 bandannas ❤️

October 13, 2026
Unprompted review
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Reply from KUJTEN

Thank you so much for your lovely feedback Simona !

We’re delighted you love your bandanas and enjoyed the packaging and delivery experience.

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Rated 5 out of 5 stars

Dust Pouch Recommendation

I bought a cashmere hachiko scarf, it would have been great to have had a dust pouch for it as an afterthought from Kujten for safekeeping..

October 9, 2026
Unprompted review
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Reply from KUJTEN

Hello Katerina,

We’re sorry that a dust bag wasn’t included with your scarf, and we understand your disappointment.

Thank you for sharing your feedback with us.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, supreme quality, super soft and warm. Love it!

October 10, 2026
Unprompted review
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Reply from KUJTEN

Hello Lana,

Thank you so much for your lovely feedback !

We’re delighted to hear that you’re happy with the quality and softness of our pieces, as well as the warmth and speed of delivery.

Thank you for choosing KUJTEN !

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Very nice product, great quality!

October 4, 2026
Unprompted review
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Reply from KUJTEN

Thank you so much for your kind feedback Sandra !

We’re delighted to hear that you’re happy with the quality of your product and our delivery service.

We hope to see you again soon !

Rated 1 out of 5 stars

Very disappointed with Kujten

Very disappointed with Kujten. I paid €100 for a scarf that developed holes after being worn only around 15 times. I contacted customer service expecting this to be treated as a quality issue, especially since Kujten states that their products have a two-year warranty.

Unfortunately, they refused to offer any compensation or solution and simply stated that the damage was not a manufacturing defect. I find this unacceptable for a €100 scarf after such limited use.

Very disappointing quality and, even more so, customer service. I definitely won’t be purchasing from Kujten again.

September 30, 2026
Unprompted review
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Reply from KUJTEN

Hello Nina,

We are sorry that your experience did not meet your expectations.

The two-year legal warranty covers conformity defects. However, the damage observed corresponds to an external snag rather than a manufacturing or conformity defect.

The legal warranty does not cover accidental damage occurring after purchase.

We remain sorry that we were unable to provide the outcome you were hoping for.

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Rated 5 out of 5 stars

Quick and easy

Quick and easy

September 30, 2026
Unprompted review
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Reply from KUJTEN

Hi Catherine,

You're very welcome! We're glad we could make it quick and easy for you.

Have a lovely day !

Rated 5 out of 5 stars

very good service

very good service

September 25, 2026
Unprompted review
KUJTEN logo

Reply from KUJTEN

Thank you so much Petra !

We’re delighted to hear that you were happy with our service.

We truly appreciate your support !

Rated 5 out of 5 stars

A wonderful Quality

A wonderful Quality

September 25, 2026
Unprompted review
KUJTEN logo

Reply from KUJTEN

Thank you so much Thomas for your kind feedback !

We’re delighted to hear that you’re happy with the quality of your KUJTEN piece.

We truly appreciate your support and hope you enjoy it for a long time !

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Fast shipping. No complaints:)

September 10, 2026
Unprompted review
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Reply from KUJTEN

Hi,

Thank you so much for your lovely review !

We’re delighted to hear that everything went perfectly and that you were happy with our fast shipping.

We truly appreciate your trust and support. We hope to see you again soon !

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Rated 5 out of 5 stars

Everything was perfect.

Everything was perfect.

September 9, 2026
Unprompted review
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Reply from KUJTEN

Thank you so much for your lovely review !

We’re delighted to hear that you enjoyed your experience with KUJTEN.

Rated 4 out of 5 stars

Missing information

garment protection was misinterpreted as transportation cover, very misleading, also missing measurements.

quality is nice, but would have preferred hand-rolled edges.

August 31, 2026
Unprompted review
KUJTEN logo

Reply from KUJTEN

Hello,

Thank you for your feedback and for sharing your comments. We’re glad to hear that you like the quality of the sweater, and we’ll be sure to take your suggestions into consideration.

Rated 4 out of 5 stars

A beautiful treat!

Seamless delivery,beautifully wrapped!
Soft and luxurious as presented in the photos.
Can’t wait to wear it…

August 14, 2026
Unprompted review
KUJTEN logo

Reply from KUJTEN

Thank you so much for your lovely review Caterina !

We’re delighted you enjoyed your experience and hope you love wearing your new piece.

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