Kukirin Escooter Reviews 

535
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent design of the products, finding them fun and powerful to ride. Many highlight the fast and smooth delivery service, often receiving orders sooner than expected. The customer service and after-sales support are frequently commended for being responsive, helpful, and efficient in resolving issues. However, some customers noted concerns regarding delivery tracking, with parcels sometimes showing no updates or delays. A few others experienced occasional product quality issues, such as crooked brake rotors, quick battery capacity loss, or receiving units with missing parts and older components than advertised.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing high satisfaction and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the scooters as excellent,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and correct delivery,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent and fast... See more

Service

Reviewers mention positive feedback about service, with many expressing extreme satisfaction and noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive tried the M4 Pro before and now i got the g2 master Its A HUGE upgrade compared to the M4 Tho One thing i would like is that The G2 Master had a Guide book to Set it up when u get it Brand new. It... See more

Company replied

Rated 5 out of 5 stars

The Scooters are great, good quality, fun to ride with. There have been some small warranty actions on our scooters, the help and support from Kukirin are a very nice experience. They send spareparts/... See more

Rated 5 out of 5 stars

first i thougth it was a fake website but i orderd from it and it arrived and the staff helped me so good and i thougth it wouldt arrive but they kept reascuring me and it arrived there was a part da... See more

Company replied

Rated 5 out of 5 stars

I ordered 4 escooters from yall and they were all delivered in 5 days the quality is super good and the design and power they have is crazy. I ordered a g2, g2 master, g4 and a g2 master again all of... See more

Company replied


Company details

  1. Motor Scooter Dealer

Written by the company

KuKirin Official Site


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

535 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(535)

473 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought a Kukirin G2 Master scooter

I bought a Kukirin G2 Master scooter. It's the best thing I have now. Strong, beautiful, stylish and super high quality. I've had 3 scooters so far. But this one is the best. Fast shipping, great service. Highly recommended!!

April 14, 2026
Unprompted review
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Reply from Kukirin Escooter

Thanks for the glowing recommendation—enjoy your new favorite ride!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, and very helpful customer service!!
Good feeling of quality - from service to product itself.

April 14, 2026
Unprompted review
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Reply from Kukirin Escooter

It is great to hear that you're feeling that quality both in the scooter and in your interactions with our team! We're glad we could get your order to you quickly and provide the support you needed.

Thanks for the feedback—enjoy the ride!

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Rated 5 out of 5 stars

We purchased 2 KuKirin G Pro scooters…

We purchased 2 KuKirin G Pro scooters. They have great suspension and the delivery was free, along with 2 locks & 2 scooter bags) Delivery came soon after processing. They were securely packed and we had no problem putting the handle bar screws in. They were prompt in all replies to my correspondence with them. We lost a set of keys so bought the new lock piece, when it arrived they also sent video links on how to replace it. I believe KuKirin have agents to service their scooters in Dublin now & even faster delivery. Lots of parts available to buy on their website if needed. They also followed up for feedback and how I was enjoying using the scooters. I would recommend Kukirin they have a good selection of models and their after sales service was super quick & helpful via text & email.

March 9, 2026
Unprompted review
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Reply from Kukirin Escooter

We’re glad our support team could help with the video guides for your lock replacement and that the setup process was smooth.

Thank you for the detailed recommendation—we’re always here to help. Enjoy your rides!

Rated 5 out of 5 stars

Very good support from KuKirin

Excellent customer support!
I had a problem with the battery on my KuKirin G4 scooter, and the team handled everything very professionally.

They responded quickly, guided me through the process, and sent a replacement battery under warranty without any issues.

The delivery took a bit of time, but everything arrived safely and works perfectly now.

Highly recommend their service!

April 13, 2026
Unprompted review
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Reply from Kukirin Escooter

Thank you for the high recommendation and for your patience—enjoy your ride!

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Rated 5 out of 5 stars

I bought the Kukurin G3 Pro

I bought the Kukurin G3 Pro, which shipped quickly, and I received my package in excellent condition. After charging and assembling it, it worked without complaint. In the dark, it looks as cool as I imagined! The design is just beautiful, especially in the dark with all these lights.

April 10, 2026
Unprompted review
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Reply from Kukirin Escooter

Thanks for the feedback, and enjoy turning heads in the dark!

Rated 5 out of 5 stars

We’re genuinely super happy

We’re genuinely super happy with our electric scooter! It’s got really high quality, and you truly feel like you get a lot for your money. Highly recommended! Plus, we have to mention that the support has been great as well – quick responses and really helpful. It makes the whole experience even better!

April 1, 2026
Unprompted review
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Reply from Kukirin Escooter

Thanks for the high recommendation—we truly appreciate it. Enjoy the ride!

Rated 5 out of 5 stars

Kukirin g2 pro (dgt-certified)

The scooter arrived with no problems, it works great, has good tires and enough power for all terrain. The quality of the scooter is amazing for it’s price. The suspension is great too. Overall the best scooter i have had and tried.

April 7, 2026
Unprompted review
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Reply from Kukirin Escooter

Thanks for the awesome feedback, and enjoy exploring new trails!

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Rated 1 out of 5 stars

Company that operates agains EU consumer laws

I wanted to return the scooter after one week and company didn´t alow. Accordind to EU laws consumers have 14 day to return goods and have a full refund. Kurikin simply refused this. Therefore I don´t recommend this company that operates against EU Laws.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Whether you live in a city or in the countryside, for distances of 25-35 kilometers per day this is the best purchase you can make, this is ideal Quality product, fast shipping, excellent support

April 9, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for the recommendation—it is awesome to know we're helping you cover those distances with ease!

Rated 5 out of 5 stars

It’s overall a flawless experience

It’s overall a flawless experience, the support is very fast and kind and delivery was very easy to navigate or change to a pickup station would buy again.

April 8, 2026
Unprompted review
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Reply from Kukirin Escooter

We look forward to seeing you again when you're ready for your next purchase. Enjoy the ride!

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Rated 5 out of 5 stars

I am very satisfied with my KuKirin G4…

I am very satisfied with my KuKirin G4 scooter. The performance is strong, acceleration is fast, and the overall build quality feels solid. The scooter meets my expectations and is fun to ride. Delivery was also quick and smooth. I would recommend it.

April 6, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for the recommendation, and have a blast out there on your rides!

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