Kukri Sports Reviews 

282
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the efficient service and ease of ordering, often highlighting prompt responses and helpful staff. People also frequently commend the quality of the sportswear, noting its durability and good fit. Some reviewers were pleasantly surprised by early deliveries or swift resolution of potential delays. However, some customers also noted significant dissatisfaction with delivery times, with many experiencing long delays or missed deadlines. A few other people felt that there were issues with incorrect or incomplete orders, and problems with product sizing or quality, such as logos washing off. Additionally, some reviewers reported difficulties with initiating returns or receiving refunds for problematic orders.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing, with some praising the excellent... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Delivery service

Customers consistently note negative experiences with delivery service, with many reporting slow delivery... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the excellent quality of... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and appreciation for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the Kukri jersey is awesome, I’m a hard core Waikato supporter here in NZ and have just ordered the 2025 NPC jersey to go with the other 4 in the Wardrobe🙄 On the odd occasion when I’m... See more

Rated 4 out of 5 stars

I recently ordered from Kukri and overall had a good experience. Their customer service team was helpful and quick to respond when I needed to update my email after losing access to my previous acco... See more

Rated 3 out of 5 stars

Delivery too slow. I have used this company for many years for Tops for Bowling Club. Many complaints re quality of material {particularly collars). I have built up a large stock because as new member... See more

Rated 3 out of 5 stars

I just received the shipment of shirts for my Lawn Bowling Club. The problem is that each shirt does not show who purchased it. It only shows the size. There was no list of purchasers in the box. This... See more


Company details

  1. Sportswear Store
  2. Clothing Supplier
  3. Custom Tailor

Written by the company

We are an international sportswear manufacturer supplying bespoke teamwear for over 100 sports. We have 8 offices around the world, from the Middle East to North America, with our global headquarters based in the UK.


Contact info

3.5

Average

TrustScore 3.5 out of 5

282 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.5

All reviews

(282)

60 reviews in the last 12 months

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Rated 4 out of 5 stars

Good Company

We have recently bought a vast amount of Kit for our PE staff, some of which was bespoke kit, we are very happy with everything we received. Niamh has been exceptional throughout the whole process and fast with responses and communication.

January 27, 2023
Unprompted review
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Rated 5 out of 5 stars

Team Sportswear

We worked with Niamh to get off ice clothing for our Ice Hockey team, process was straightforward and quality is good. There is about a 3 week wait for delivery as custom made, but can thoroughly recommend the soft shell jacket and the authentic zipper. Both comfortable and look great.

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Quality Kit and Logo Work

The kit was true to size and of a good quality for what we ordered, the logo looks great and the team are very happy with our new design.

Everyone we spoke to was professional and friendly - particularly Niamh who helped us with our order and final purchase decision. (And had some great advice regarding the waterproof jackets!)

The only slight issue we had was with timing of postage but with recent postage worker strikes this is perfectly understandable.

December 2, 2022
Unprompted review
Rated 4 out of 5 stars

Great service, good quality

We always have great service from Niamh who is able to answer questions quickly.
I find the quality of the products very good and should last a long time.
The only slight issue is the time taken to produce and deliver, but as long as you are aware of the timescale, you can plan your orders around that.

August 31, 2022
Unprompted review
Rated 3 out of 5 stars

Hockey kit delayed

Ordered 2x hockey kit in in Nov , est delivery December , eventually arrived end of Jan after two separate chase ups . Quality is ok , although the fitting on the county badges is rudimentary at best

January 26, 2023
Unprompted review
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Rated 5 out of 5 stars

Netball dress order

I got in contact with Niamh about ordering netball dresses for a university team. She was very responsive and helpful in organising the order to meet the teams needs. The order process was very easy and hassle free. Thanks again Niamh!

January 26, 2023
Unprompted review
Rated 3 out of 5 stars

Like all school sportswear, this is overpriced for me

Like all school sportswear, the items are very over-priced for my budget. Unfortunately, I have no choice but to buy it, but I buy big so I do not have to buy again after a growth spurt.

The quality of the clothing is fine.

Sizing is hit and miss and there should be refunds available if needed. I'm not even sure they do exchanges?

Customer Service isn't great when asked for advice about sizing.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Top quality service!

Excellent service from kukri and Niamh. A gymnastics bag was top of my daughters santa list, I was worried it wouldn't arrive in time so called Kukri. They found the order and got it dispatched that day. Thank you kukri elves!

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with our kukri kit

Very pleased with the quality of the products. We have used kukri to provide our gymnast club with new kit and backpacks. Logo is very clear and stands out. Niamh Sturdy provided fantastic guidance when setting up our club kit shop online. Many thanks.

August 31, 2022
Unprompted review
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Rated 5 out of 5 stars

Great customer service by Kukri

Great customer service by Kukri, and in particular, Niamh.

Ensured that our bowling club has received great quality of tops.
This has resulted in reordering of existing and new club shirts, waterproof jackets and hoodies.

We look forward to continuing partnership with Kukri.

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Always helpful and efficient

I have been working with Kukri for 10 years and have always found them professional and friendly.
My Account Manager, Katie Maddock, is very efficient with responding to my queries and I believe goes the extra mile for me!

Their products are good quality, with a great shelf life! I personally have netball dresses in 3 different materials and wouldn't want any other manufacturer.

January 27, 2023
Unprompted review
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Rated 5 out of 5 stars

I was recommended by another curling…

I was recommended by another curling club and liaised with Sam Fellows,from the very beginning Sam and all were so helpful at every stage of the process.The kit itself is of the highest quality and the whole club are satisfied with the strip,so look forward to ordering more kit in the future.Thanks to Sam and Kukri.

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Professional service

Our organisation has worked with Kukri for a number of years and recommend their high quality range of products. Niamh always provides us with friendly, timely and professional service and helpful updates on any orders we place.

October 31, 2022
Unprompted review
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Rated 5 out of 5 stars

Youth Kukri sports wear.

I have seen Kukri ads appear on my social media, these looked impressive with appealing graphics and engaging text and so I ordered my son a technical sports top for Christmas and I am so pleased with the quality of the clothing item I have received for the price I paid also( just over £15)! The ordering experience was smooth, I found the website easy to navigate and delivery was incredibly quick compared to other online clothing websites. I would definitely recommend this website to my friends to buy their kids presents and for general sportswear shopping.

January 17, 2023
Unprompted review

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