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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently describing them as ineffective and of poor quality, not meeting expectations, and often arriving damaged or not working as intended. Customers also reported significant issues with refunds, with the company often avoiding full refunds or requiring expensive returns to China. Reviewers also experienced problems with their orders, including items not arriving or being delayed, and found the company's response time to inquiries to be very poor or non-existent.

What people talk about most

Product

Users describe negative interactions with product. Many reviewers report that the anti-choking devices they... See more

Quality

Customers consistently express disappointment with the quality of the anti-choking devices. Many reviewers... See more

Refund

Clients share negative opinions on refund. Many customers report significant difficulties in obtaining... See more

Order

Customers had negative experiences with order. Many reviewers reported issues such as items being shipped... See more

Response time

Consumers find response times to be negative. Many reviewers report a lack of communication, with emails and... See more

Based on these reviews

Rated 1 out of 5 stars

Choke heroes x3 ordered for over 60 pounds as advert made you believe this was a life saving device and patented by someone in US or UK . Turns out it is far from safe and can even endanger life and... See more

Rated 1 out of 5 stars

I have bought 2 of these because I keep choking on food. They arrived on 22 nd July 2025, however, they do not work, no matter how much pumping I do, I cannot get any suction on my face, so there is... See more

Rated 1 out of 5 stars

This is a knock off poor quality copy of the impressive original LIFEVAC.. DO NOT BUY A KULZ DEVICE, You are using this as a last resort as someone is potentially dying. The more you use it a... See more

Rated 1 out of 5 stars

The ChokeHero is total waste of money. What a total ripoff don’t waste your money this item would not in any way save you if you had something lodged in your throat The mouth piece is a joke and has... See more


1.4

Bad

TrustScore 1.5 out of 5

53 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Utter tosh—the item arrived smashed

Utter tosh—the item arrived smashed, so both the child and adult mouthpieces do not work. I tried to contact them to get a refund, which I am entitled to as they sent a broken item, but as predicted, there was no response. Companies should have more restrictions applied so that crap, cheap, tat, which gets thrown away or goes to landfill, a Chinese crap tat should be banned in the UK. make it well, or not at all.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudsters I bought these choker things…

Fraudsters I bought these choker things which are miniture plungers which do not look safe to use on someone whose choking. They said I had to send it back to China when it came from England and has the address as the return address. It says on website 90 days guarentee return but they still won't give me a refund, only if they get it back wuthin 7 days and in china.
Biggest crooks I've ever known. They have nothing to say on their website it is a company in China and I never order anything from China

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT DEAL WITH THESE PEOPLE

DO NOT DEAL WITH THESE PEOPLE, no returns unless you pay no labels unless you sort after a list of procedures to get through AMERICAN customs, then a few more to get through british customs any returns you do will go to CHINA, something very fishy with these

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy

Don't buy. Just arrived. No suction, certainly not enough to pull anything from your throat. Ever seen someone choke? It is terrifying but imagine the consequences of using something that doesn't work and delaying calling for help.

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID! I was daft enough to read the reviews after I had placed my order. It arrived two days ago and is not fit for purpose, these are counterfeit products from China … and have to be returned to China at great expense (£20+) to secure a refund. Thankfully, I had paid via PayPal and having completed an online form this evening, they immediately informed me I would receive a full refund within 3 working days. Thank goodness - I bought these with my family’s safe being in mind - I believe they could kill someone.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

This company are total scammers

This company are total scammers, said uk based, but came with a Chinese label underneath the Uk label, I’m waiting for my return to get to the scammers, so I can claim my money back, once it has been signed for they have to refund me, the rubbish choking device had no suction at all, I am fuming, there is no way they are getting away with this, reported to Government & Trading Standards, I have no idea why nothing is done about this fake rubbish coming in from China 😡

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered two anti choke devices

Ordered two anti choke devices. Joke device more like. ... it's ike a kid's toy. No suction and a complete waste of money. Also was led to believe that it was from an English webiste... It isn't. It's Chinese.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

Wish I’d read the reviews before buying…

Wish I’d read the reviews before buying 3 of the anti choke devices. Once again duped by Chinese fakes. They haven’t arrived yet but I’m reluctant to give them to my family. How do I report this company and get my money back? Seems they can steal your money for extremely cheap fakes.

August 10, 2025
Unprompted review
Rated 1 out of 5 stars

I order two bath mats via online ad

I order two bath mats via online ad. $54. I got notice of delivery which is completely false. They said they sent to an address that I have heard of. I have tried several times to get them to correct No avail

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Fakes made in china

Haven’t received my item yet and it’s been 10 days of the 7-10 days timeframe, my item is still in China according to shipping. Have spoken to LifeVac, they are the only manufacturer of this product so the very clever Instagram ad I saw is a FAKE! There’s a gov.uk campaign to get these fakes banned. These items have been found to actually cause more harm. I won’t be using if they arrive.
Have disputed the purchase to Halifax to hopefully get my money back.
AVOID!!

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

Wish I'd read these reviews before I…

Wish I'd read these reviews before I sent off for my order. I had a message to say it had been delivered but I have not seen hide nor hair of it. I messaged twice had no reply. I contacted PayPal and they have refunded my money

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling company

Appalling company. Advertised as a U.K. product the brain child of a nhs health worker. Then once you have ordered it said coming from USA. I messaged to cancel straight away. No reply after 3 messages sent. Reported to PayPal resolution centre. The next day I got a message to say they had despatched item and it’s coming from China, so a Chinese piece of plastic crap. Awaiting to hear if I can get my money back from PayPal. DO NOT DEAL WITH THESE SCUM.

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 3 of the choke aid £64 been…

I ordered 3 of the choke aid £64 been taken from account,not heard a thing from KULZ,I've informed them I want a refund and also informed my Bank to hopefully get my money back.All the reviews were wrong that I first saw on this scam.BAD....Within hours of this being put on,they have arrived but they look like toys.Please stop messing about with our intelligence.omg..

July 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scam?

I ordered an item on 6 July 13.38. I cancelled on 6 July 14.00. Despite this I was told it had shipped and couldn't be cancelled and they had my money. I have continually emailed them and have been told to tell them when it arrives and they will "guide me through the returns process" . I have a tracking number but as of today 20 July I am told that " tracking information not available". And "unshipped items cannot be tracked". If it has not shipped why was I told it had shipped less than 5 mins after I ordered it and where is it and my money. Don't touch this Company - s this a scam and if so I am going to report it as such.

Update. You ask if I shop with this company often. No, this is the first time and it will certainly be the last

Update 2. Item received and told returns address in China. On the package sent to me it clearly states a returns address in the UK. I have returned the item to the address in the UK and told the seller what I have done and sent them a copy of the original packaging showing returns address and a copy of the tracking number with parcel force. I'll wait and see what they say.

July 6, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

If I could give less than 1 star I would.Total scam.I ordered three,one for my son's family,one for myself and one for my daughter as her son is disabled and at high risk of choking.They turned up squashed and misshapen.on closer inspection they are unbranded on one case the zip is broken,the face masks would probably burst with any pressure,there are bits of plastic stick out and no suction at all from what looks and feels like a children's toy.You only buy this product for the safety of your family,how do these people sleep at night.Lets only hope that no one has died because of them.I have emailed twice no response.Will try my bank next.DO NOT BUY

July 12, 2025
Unprompted review

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