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See what reviewers are saying
Have been with them for a few years , always had trouble withdrawing . And for a second time my account has frozen and my MetaTrader account has now failed. I have been trying to to contact kumomark... See more
Company replied
I've been trading with Kumo Markets for some time now, and I’m really impressed with their platform. The trading conditions are excellent, especially for Forex, with competitive spreads and fast execu... See more
I recently attempted to deposit funds in Kumo markets. While I received the confirmation on the block chain, Kumo markets rejected the deposit. I tried to get the funds returned through Coinbase, bu... See more
Company details
Information provided by various external sources
Kumo Markets is innovative trading platform providing professional traders with solid and stable market conditions and trading user environment.
Contact info
James Street, Kingstown, Saint Vincent and the Grenadines, VC0100, Kingstown, St. Vincent & Grenadines
- info@kumomarkets.com
- kumomarkets.com
2.4
Poor
38 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Easy and fast access to investing.
December 7, 2021
Unprompted review
Reply from Kumo Markets
Thanks Donatas, we appreciate your feedback!
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Reply from Kumo Markets
We will definitely let her know!
Thank you for your great feedback.
Kumo Markets
Great Customer Service
I’ve tried several other brokers but none of them come close to the customer service provided by Kumo Markets. Customer service is quick to solve any problems that may come up. I’m very happy with my account management.
October 26, 2021
Unprompted review
Reply from Kumo Markets
Dear Courtney,
We appreciate your feedback and are very happy to hear you had such a positive experience. We hope we can continue it onwards!
Kumo Markets
Home
Till now I've tried a few brokers, they had a decent customer service.
But with Kumo Markets that's a hole other level!
Not only their professionalism, their kindness, patience. They truly make me feel at home.
Thanks a lot for that Lizzi 🙏
October 14, 2021
Unprompted review
Reply from Kumo Markets
Dear Erdinc,
We highly appreciate your feedback and your kind words! We will definatelly let Lizzi know of her kindness and patience.
We hope the experience with Kumo Markets will remain great for you!
Kumo Markets
My account manager was simply great
My account manager was simply great. Thank you Juosaz for being patient and kind.
October 6, 2021
Unprompted review
Reply from Kumo Markets
Thank you Chika for getting back to us! We will definitely let Juozas know about your appreciation! It will leave a big smile for him next morning! Thank you once more.
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Well the support is fantastic at the…
Well the support is fantastic at the moment, but do not change it later when you grow big
September 29, 2021
Unprompted review
Reply from Kumo Markets
Happy to hear the feedback, Barnabas. We will do everything we can to keep the level of our support staff up to the initial standard!
Copy trading is great!
Really glad with copy trading service provided by Kumo markets - good going guys!
September 28, 2021
Unprompted review
Didnt proceed with my withdrawal with KYC all verified
Good platform, good brokers but seems they dont pay clients.
When open my account i was request to submit documetns KYC in order to operate, deposit and withdrawal money. I submit the documetns and i got all aproved and account ffully verified to deposit, operate and withdrawal.
After i request my withdrawal they didnt proceed with the withdrawal and yet sent email for me to send more docuemtns.
Please Kumo Markets proceed with the withdrawal of my money via BTC as my KYC and account is fully verified to make deposit and withdrawal at any time.
September 27, 2021
Unprompted review
Reply from Kumo Markets
Dear Marlon,
We are sorry to hear that your experience was not satisfactory with Kumo Markets. Here, we strive for our customer to leave the interaction with a smile on their face, it is very unfortunate we couldn't do it this time. Let us apologise for us.
At the same time, if we may, it is a great opportunity to get back to you also! Your account was flagged for fraudulent activity, thus to make sure we take the security measures and funds do not leave for a BTC Wallet that is not yours, we asked for a very regular thing. To provide a selfie together with your passport, just to confirm that the KYC documentation was provided by you, yourself. We are very sorry to hear, that it is too much for you to do. However, it might have sounded for you, Marlon, we never asked to provide more documents then would be required for any other regular KYC on our platform.
Help us work together with you and solve it in no time!
Our team is waiting for your message at support@kumomarkets.com
Excellent experience
September 22, 2021
Unprompted review
Reply from Kumo Markets
Thanks for the feedback Mark!
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The customer service is excellent
The customer service is excellent. They act upon any hiccups immediately and are always patient and polite.
September 21, 2021
Unprompted review
Reply from Kumo Markets
Awesome to hear Miss Nelson! We are happy to be helpful and improve every day!
Reply from Kumo Markets
Happy to hear it Rock! Good luck and good trading for you!
Satisfied with Kumo!!
Kumo Markets website is really user-friendly and easy to use.
I really wished we have more deposit options instead of only Crypto.
September 16, 2021
Unprompted review
Reply from Kumo Markets
Happy to hear it Femi! Thank you!
In terms new means for depositing, we will do our best to keep you all posted before the end of the year, for new things to come!
The guys at Kumo Markets are fantastic
The guys at Kumo Markets are fantastic. Nothing is ever a bother to them and they are so polite and so so patient -and very prompt. They explain everything so clearly and are a joy to deal with.
August 10, 2021
Unprompted review
Reply from Kumo Markets
Pam, appreciate you leaving your feedback, thank you!
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It's the best broker platform that I've…
It's the best broker platform that I've used. I have been trading for almost 5 years and I could say that Kumo Markets has one of the greatest support and fees are very low. I really enjoyed trading on Your platform! Thank You for the great work guys!
July 9, 2021
Unprompted review
Reply from Kumo Markets
Happy to hear that!
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