KUNSTLOFT Reviews 

3
TrustScore 4 out of 5

3.9

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Company details

  1. Art Gallery
  2. Art Dealer
  3. Decoration and Interior Design Store
  4. Picture Frame Shop
  5. Poster Store
  6. Wallpaper Store

Written by the company

KUNSTLOFT is Europe's No. 1 address for hand-painted wall art. More than 300,000 customers throughout Europe already trust our unique handmade oil and acrylic paintings - directly from our studio and warehouse near Munich. Free shipping and returns, a 100-day returns policy and reliable customer service give you maximum security. Since 2015, we have been specializing in hand-painted paintings, which are finished in our own frame workshop with high-quality shadow gap frames made from Italian mouldings on request - to fit each individual work perfectly. We also offer metal wall sculptures, 3D murals, wooden murals and stand sculptures for artistic interior design. We sell exclusively online - via our own stores and selected marketplaces. All orders are shipped from our warehouse in Kirchheim near Munich - quickly, safely and with great attention to detail. Our customers love our perfection and our service. Read real experiences with KUNSTLOFT here - and see for yourself. KUNSTLOFT is a brand of Boost Internet GmbH based in Kirchheim near Munich.


Contact info

3.9

Great

TrustScore 4 out of 5

3 reviews

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3.9

All reviews

(3)

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Rated 5 out of 5 stars

Great Customer Services

Great customer services... Thank you
Aljon Ramores 😊

May 2, 2025
Unprompted review
KUNSTLOFT logo

Reply from KUNSTLOFT

Dear Mrs E,
Thank you so much for your kind words and for recognizing Aljon Ramores – we’ll be sure to pass along your appreciation! 😊 We’re thrilled to hear that you had a great experience with our customer service. If you ever need further assistance or have any questions, feel free to reach out to us at service@kunstloft.de.

Warm regards,
Your KunstLoft Team

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Rated 1 out of 5 stars

So far not impressed with this company

So far not impressed with this company. Ordered a painting on 24September 2022 and received confirmation asking for payment via bank transfer. I advised company that I do not pay for online orders by bank transfer and asked them to accept payment by credit card. No reply! Says it all really!

September 24, 2022
Unprompted review
KUNSTLOFT logo

Reply from KUNSTLOFT

Hello,

thank you for your feedback.

The payment method indicated in the order confirmation depends on which payment method was selected during the ordering process.

Unfortunately it is not possible for us to change the payment method of an order afterwards. However, if a customer prefers a different method of payment, we always offer the option of cancelling the existing order so that the order can be placed again with the preferred payment method.


Kind regards,
your KunstLoft team

Rated 5 out of 5 stars

Reliable company

Once I had chosen my picture it was easy to proceed through checkout and make payment.
The picture I choose was of high quality (metal picture) and very well finished, it came with hanging instructions, if needed. It looks absolutely fantastic on my lounge wall.
It was easy to track the delivery by DPD and it arrived well within the estimated, it was delivered within a 1 hour time band as notified.
I would definitely buy from them again.

April 29, 2022
Unprompted review

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