They turned a 1 star review into 5 stars! Kuololit rocks!
I made my first purchase from Kuololit in April. It was a Mother’s Day gift for my daughter. When the package arrived, it had been opened and my ring was gone.
Per instruction, I reached out to the shipping company who accepted responsibility for the theft but they couldn’t refund me. They could only refund Kuololit directly. I reached out to Kuololit and they offered to resend the ring which I gladly accepted.
In the meantime, a tennis bracelet I had ordered after I bought the ring but before it had arrived got lost in transit. It never made it to the US.
I reached out to Kuololit again and they offered to re-ship the ring and bracelet together.
My items arrived this morning and they are STUNNING!!!! I don’t even care how much trouble it was to get the items here. Between Kuololit’s dedication to getting my items to me and how breathtakingly beautiful the items are, I’ve already started filling up my cart and will be purchasing again.
Kuololit’s customer service is incredible. Their products are gorgeous. Highly recommend!!!





