KvdbilReviews 

12,746
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

I had a great experience selling my car through this company. The entire process was incredibly smooth, quick, and transparent. I'd especially like to highlight the staff, who were highly attentiv... See more

Company replied

Rated 5 out of 5 stars

Its very easy to buy Car. I am not from Sweden & this is my first car, few things everyone should know is you should have Bank ID, that helps alot. You should have last name - that is important f... See more

Company replied

Rated 4 out of 5 stars

The team in showroom are exceptional They were so kind and helpful. Specially one lady called sara, she fellow up with us till we finalize the deal. While the employees of call center didn't show... See more

Company replied

Rated 4 out of 5 stars

Hej, the whole procedure regarding the communication was excellent. The car was properly described and the handing over was very smooth. But since I had to transfer the money from another EU countr... See more

Company replied

Company details

  1. Used Car Dealer

Written by the company

Kvdbil är Sveriges största digitala aktör med begagnade bilar, i över 30 år har vi hjälpt människor och företag att köpa och sälja bilar. Vi ger dig möjlighet att cruisa mer och krångla mindre. Välkommen till Kvdbil - din digitala bilaffär


Contact info

4.2

Great

TrustScore 4 out of 5

13K reviews

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4.2

All reviews

(12,746)

1,942 reviews in the last 12 months

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Rated 5 out of 5 stars

Strongly recommended

The purchase was smooth and KVD team was professional

March 26, 2025
Kvdbil logo

Reply from Kvdbil

Hi Georges!

Thank you for taking the time to share your experience! We are delighted to hear that your purchase was seamless and that our team provided the level of professionalism you expect. We greatly appreciate your trust and recommendation.

Best regards,
Richard
Kvdbil

Rated 5 out of 5 stars

Professional process with professional…

Professional process with professional staff

March 25, 2025
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Reply from Kvdbil

Hi Fadi!

Thank you for your review! We’re glad that our team could make the experience hassle-free and professional. It’s always our goal to provide the best service possible, and we appreciate your trust in us.

Best regards,
Richard
Kvdbil

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly from the purchase to the actual settlement of the contract and the arrangement of transportation, however, if you need to find out anything about the status of the sale, it is better to call.

March 21, 2025
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Reply from Kvdbil

Hi Dávid!

Thank you for sharing your experience! We’re glad the process was smooth for you and appreciate your advice regarding sale updates. Your feedback helps us improve, and we hope you enjoy your vehicle!

Best regards,
Richard
Kvdbil

Rated 5 out of 5 stars

KVD the best

I bought a car from KVD, it was such a nice experience. I used my lovely car for a few months and thought that I need much bigger car now. Then I asked KVD to sell my car and it was sold without any issues. Both processes are so quick and I had nice experience. Thanks KVD and definitely I’ll come for my next car again soon.

March 20, 2025
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Reply from Kvdbil

Hi Kosindu!

Thank you for your trust in us—not just once, but twice! It’s fantastic to hear that both transactions went smoothly for you. We can’t wait to assist you again when it’s time for your next car!

Best regards,
Richard
Kvdbil

Rated 5 out of 5 stars

Professional

Kvdbil handled everything very professional. Inquires about the status were answered right away.

March 12, 2025
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Reply from Kvdbil

Hi Ulrich!

Great to hear that everything went smoothly! Providing clear and timely updates is important to us, so we're glad you felt well taken care of. Thanks for choosing us for your sale!

Best regards,
Richard
Kvdbil

Rated 1 out of 5 stars

I won auction as a company but they…

I won auction as a company but they dont finance the car according to loan estimatetion when they came to know that i need for taxi there is nothing written in website that we dont lease to taxi and they charge me mediastion fee which is 9750 kr very bad experience never recommended anyone

March 18, 2025
Unprompted review
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Reply from Kvdbil

Hi!

We’re sorry that your purchase couldn’t be completed the way you had planned. The financing terms are set by the financing company, and while we do offer options for taxi businesses, we have to follow their regulations. We understand your frustration and appreciate your feedback.

Best regards,
Richard
Kvdbil

Rated 5 out of 5 stars

Vehicle is delivered as advertised

Vehicle is delivered as advertised. Very good support from export team.

March 14, 2025
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Reply from Kvdbil

Hi!

We greatly appreciate your review! It’s wonderful to know that the vehicle met your expectations and that our export team was able to assist you along the way. Thank you for choosing us!

Best regards,
Richard
Kvdbil

Rated 4 out of 5 stars

The process is simple and smooth, but contractual conditions need improvement

The process is simple and smooth, and the service of the staff was correct, but there are a few conditions in the contracts that feel abusive and I still need to talk to their customer service. Read the small text and ask before signing!

February 26, 2025
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Reply from Kvdbil

Hi Antonio!

Thanks for sharing your experience! We’re pleased that you found the process smooth and our staff professional. We understand that contract terms are important, and we always encourage transparency. Please reach out to our support team if you have any concerns—we’d love to help!

Best regards,
Richard
Kvdbil

Rated 4 out of 5 stars

Good cars!!!

Good cars!!!
But, personnel working there have limited car knowledge if you ask questions!!

January 28, 2025
Kvdbil logo

Reply from Kvdbil

Hi Raghuraman!

Great to hear you’re happy with your car! While we know a lot about cars, there’s always more to learn. We appreciate your feedback and will keep working to improve our knowledge.

Best regards,
Richard
Kvdbil

Rated 5 out of 5 stars

Excellent

It's safe, quick, and transparent. I'm happy to have Kvbbil's support in buying and selling a car!

January 22, 2025
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Reply from Kvdbil

Hi Felippe!

We’re pleased to hear that everything went smoothly. Thank you for trusting us with your car sale.

Best regards,
Richard
Kvdbil

Rated 4 out of 5 stars

It was good and smooth process

It was good and smooth process

January 22, 2025
Kvdbil logo

Reply from Kvdbil

Hi Asad!

Your feedback means a lot! Making things easy and straightforward is always our goal—glad we could deliver!

Best regards,
Richard
Kvdbil

Rated 1 out of 5 stars

Worst purchase

I purchased the car based on the technical sheet. But got something different. Informed facility about the engine issues but they ignored it and car has broken after few KM driven.

January 20, 2025
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Reply from Kvdbil

Hi Rejwan!

Thank you for reaching out to us. We deeply regret to hear about the issues you've encountered with your car so soon after the purchase. Please accept our sincerest apologies for the frustration this has caused.

I can see that you have already initiated a claim, and I want to assure you that we are prioritizing your case to expedite the process and find a resolution that hopefully meets your expectations. It’s equally frustrating for us that this situation has occurred, as we strive to provide our customers with accurate information and reliable vehicles.

We truly value your feedback and patience while we work to resolve this matter as swiftly as possible.

Best regards,
Richard
Kvdbil

Rated 5 out of 5 stars

super

super!!!!!

January 15, 2025
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Reply from Kvdbil

Hej Zivile!

Vad roligt att höra att du är nöjd med köpet! Vi uppskattar verkligen att du tog dig tid att lämna ett omdöme och hoppas att bilen lever upp till alla dina förväntningar.

Med vänliga hälsningar,
Richard
Kvdbil

Rated 2 out of 5 stars

I bought a car and I am waiting…documents

I bought a car and I am waiting documents.
I call a KVD Export, and they told me that KVD are not received documents from owner.

December 20, 2024
Kvdbil logo

Reply from Kvdbil

Hi Elvis!

Thank you for your feedback, and we truly apologize for the delay in receiving your documents. We understand how frustrating this can be. Due to the holidays and the many days off during Christmas and New Year, processing times have been a bit longer than usual. Rest assured, we’re working to get everything sorted for you as quickly as possible.

Best regards,
Richard
Kvdbil

Rated 4 out of 5 stars

Good experience

Easy to buy with good customer service

December 23, 2024
Kvdbil logo

Reply from Kvdbil

Hi Evold!

We truly appreciate your kind words! It’s great to know you had a smooth experience and felt well taken care of.

Best regards,
Richard
Kvdbil

Rated 3 out of 5 stars

Sell a car while I am abroad

Though the saling process is good while I am abroad, I was not informed how much money will be deducted for the final price at the beginning of saling. It costs more than I expected.

December 18, 2024
Kvdbil logo

Reply from Kvdbil

Hi Xun!

Thank you for your feedback and for trusting us with your sale. We’re glad the process went well despite the distance, but we’re sorry to hear about your surprise regarding the costs. Transparency is important to us, and we always strive to clearly communicate fees both verbally and in the agreement signed prior to the sale.

Best regards,
Richard
Kvdbil

Rated 5 out of 5 stars

Great

goods experience

December 13, 2024
Kvdbil logo

Reply from Kvdbil

Hi Santosh!

It’s fantastic to hear that you had a good experience with us. Thank you for your feedback, and we hope to continue providing you with excellent service in the future.

Best regards,
Richard
Kvdbil

Rated 5 out of 5 stars

First time buying a car

First time buying a car. It is really convenient, as I don't have the time to go test drive and look at the small details and flaws for every car. They answered all my questions, super friendly super nice. Car was realistically even better than I expected, half of the remarks I couldn't even find them as they were so small. Overall a really pleasant experience for shopping a car online

December 12, 2024
Kvdbil logo

Reply from Kvdbil

Hi Igor!

Thank you so much for sharing your first car-buying experience with us! We’re thrilled to hear that the process was smooth, and even more so that the car exceeded your expectations. Your trust means the world to us. Enjoy your new ride!

Best regards,
Richard
Kvdbil

Rated 3 out of 5 stars

Smooth but room for improvement

I appreciated how the process was pretty smooth. However, we did not even get close to the estimated selling price and I felt that you could make it a lot clearer on you website how much you are charging for your service. I felt it was quite expensive.

November 27, 2024
Kvdbil logo

Reply from Kvdbil

Hi Joris!

Thank you for sharing your experience with us! We’re happy that the process went smoothly and appreciate your input.

Best regards,
Richard
Kvdbil

Rated 5 out of 5 stars

Good deal

The bidding was fun and we got the car at a fair price. They have really good customer service and personal.

November 21, 2024
Kvdbil logo

Reply from Kvdbil

Hi Helen!

We’re delighted to hear about your positive experience! It’s great to know you enjoyed bidding and were happy with the service and result. Thank you for choosing us!

Best regards,
Richard
Kvdbil

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