Carpet Cleaning Dorset UK Reviews 

9
•
TrustScore 3 out of 5

2.8

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Company details

  1. Upholstery Cleaning Service

Written by the company

High quality residential and commercial floor care company, specialising in natural stone floors and grout, carpets, rugs, fabric and leather upholstery. In fact just about everything you walk on!


Contact info

2.8

Average

TrustScore 3 out of 5

9 reviews

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1-star

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2.8

All reviews

(9)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away from this unreliable clown show

Stay away from this unreliable so called professional business. I got an email confirmation for a tile grout cleaning and sealing appointment for noon, nobody shows up, nobody contacts me after I have removed all my furniture, rugs etc. I contact them to find out that they have a one hour window for arrival so I will be contacted shortly. At 1:10 I phone again to find out that their system says the appointment was for between 1:00 and 2:00 and the tech would be there shortly. 2:15 I call again!!! We will call you back with the arrival time, no sooner I get off the phone and I get a text telling me sorry for the inconvenience but we will have to reschedule your appointment. I phone once again and am told they will contact the tech and get back to me. After a half hour I am contacted and told that the tech will not be coming to do the scheduled appointment.
Do yourselves a favor and avoid these losers. If you like to be mislead and inconvenienced this clown show is for you.
Brutal and absolutely pathetic.
How these people can stay in business is beyond the scope of reason.
STAY AWAY FROM THIS COMPANY for your mental well being.

August 2, 2026
Unprompted review
Carpet Cleaning Dorset UK logo

Reply from Carpet Cleaning Dorset UK

Hi Aaron,

We’re sorry to hear about your experience; however, we believe this review has been posted on the wrong company’s profile.

We are an independent cleaning company based in Dorset, United Kingdom, and we do not operate in Canada. We have no record of you as a customer and have never provided any services to you.

Please could you remove this review and repost it on the profile of the company you dealt with?

Thank you.

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Rated 1 out of 5 stars

Poor service

It was expensive and didn't get stains out

July 8, 2026
Unprompted review
Carpet Cleaning Dorset UK logo

Reply from Carpet Cleaning Dorset UK

Hi Bob, we’re sorry to hear this. We’re a local Bournemouth business, and we don't have any record of a booking or contact under your name.
We back every job with a full free re-clean and money-back guarantee, so please reach out to us directly at 07421444058 or office@kwikdry.uk with your details - if you are indeed a customer of ours here in Dorset, we’d love the chance to make things right immediately!

Rated 5 out of 5 stars

Great service

The gentleman who came to clean our lounge/diner and small hall was very polite, friendly and efficient. We feel the carpet looks like new again . We have already recommended the company to friends. Also we would happily use them again as the price was fair as well.

June 13, 2025
Unprompted review
Carpet Cleaning Dorset UK logo

Reply from Carpet Cleaning Dorset UK

Thank you very much for your feedback June. It is very much appreciated.

Rated 5 out of 5 stars

Alex did a tremendous job!!

Alex did a tremendous job!!
The floor was cleaned, stripped and then given 2 coats of satin varnish. The result is superb and we totally recommend Alex and Kwikdry to anyone.
Everything was completed very professionally and with no fuss. Many thanks

February 19, 2025
Unprompted review
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Reply from Carpet Cleaning Dorset UK

Dear Mr Chapman, thank you for taking the time to write this review. It is very much appreciated.

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Rated 5 out of 5 stars

Best Cleaning Service I’ve ever experienced.

I am a repeat customer and will be using Kwik Dry Dorset again in the future whenever I need a good cleaning job. Alex is very polite, and is very knowledgeable about all aspects of cleaning. His pricing is very reasonable and he definitely does a thorough job of cleaning. I have had my upholstery and carpets cleaned by him and I definitely recommend his services to anyone.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Alex was very efficient, quiet and did an excellent job, I would not hesitate to use his service again

October 10, 2024
Unprompted review
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Reply from Carpet Cleaning Dorset UK

Thank you very much for your feedback. It is very much appreciated.

Rated 5 out of 5 stars

From the first prompt communication…

From the first prompt communication after requesting a quote, to arranging for my carpets to be cleaned at short notice, Alex at Kwik Dry was fantastic. Our carpets have come up beautifully restored in colour, stain free and the pile looks totally renewed. Really happy with the service! Thank you very much. Highly recommended.

October 9, 2024
Unprompted review
Carpet Cleaning Dorset UK logo

Reply from Carpet Cleaning Dorset UK

Thank you very much Naomi for your feedback.

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