Kwikpac Reviews 

139
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been using Kwikpac for over a year now and have got no complaints at all. All PO's placed get followed by an acknowledgement and confirmation of delivery dates, if dates change you are notifi... See more

Company replied

Rated 5 out of 5 stars

Worked with Kwikpac for 6 years now. Always reliable, good quality product with a great back up service for us here at Russell Roof Tiles. Congratulations on reaching 25 years in business and wish... See more

Company replied

Rated 5 out of 5 stars

Kwikpac is a new supplier to our business. They supplied samples when asked and our first order was received the following morning. The products that we have had from Kwikpac have been a superior qua... See more

Company replied

Rated 5 out of 5 stars

Excellent service - we had an urgent order to go out asap, kwickpac sent out a sample which we got next day. We approved of the sample and goods were delivered next day which meant we could pack our... See more

Company replied

Company details

  1. Packaging Supply Store

Written by the company

With over 30 years of experience, the Kwikpac team has the expertise and product knowledge to provide advice for every packaging requirement. • Quality Branded Products We are committed to supplying high quality, branded products every time and as a Kwikpac customer you will benefit from the consistent quality and best pricing that comes with the distinctive branding of the Kwikpac product range. • Genuine Customer Service Our relationships are built on integrity, loyalty, openness and respect. We keep promises and we aim to exceed your expectations. Our friendly, courteous, professional team is on hand to answer any queries you may have, providing advice & guidance on the best packaging solutions for you to work with your timeline and budget. • Next Day Delivery We pride ourselves on fast despatch & speedy delivery across the UK. Order before 4pm for next-day delivery and benefit from free delivery on all orders over £150. A delivery charge of £10 applies to orders under £150. • Easy Online Ordering Easily search for packaging products and tools from our extensive range, and purchase directly online with upfront pricing & an online login allowing you to make repeat orders quickly. Save yourself time and check out the best packaging solutions to suit you, in just a few clicks! • Competitive Prices & Discounts We recognise the importance of competitive pricing and you can trust Kwikpac to offer you reliable, stable prices for the long term. Contact us for bulk orders and we will help you achieve significant savings without compromising the quality of your packaging materials. • Quality Standards Look out for the BondMark™ Seal which guarantees 100% conformity to an international packaging standard that meets every critical requirement of global industrial markets. Kwikpac is ISO 9001:2015 registered, demonstrating a commitment to providing quality products and services to our customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

139 reviews

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1-star

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4.7

All reviews

(139)

0 reviews in the last 12 months

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Rated 5 out of 5 stars
Kwikpac logo

Reply from Kwikpac

Hi Sam,

Thanks for your 5-star review!

We're delighted that you are happy with the products ordered and our quick delivery.

Kind regards,

The Kwikpac Team

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Rated 5 out of 5 stars

Exactly as expected and delivered very…

Exactly as expected and delivered very VERY quickly. Thank you.

April 1, 2021
Kwikpac logo

Reply from Kwikpac

Hi Norman,

Many thanks for your recent review.

Fantastic to hear that you received fast delivery and that you are happy with your order.

We look forward to working with you again soon.

Kind regards,

The Kwikpac Team

Rated 5 out of 5 stars

Great service

March 3, 2021
Kwikpac logo

Reply from Kwikpac

Hi Harrison,

Many thanks for your 5-star review!

We're delighted that you are happy with our service and look forward to assisting you with future orders.

Kind regards,

The Kwikpac Team

Rated 2 out of 5 stars

OK product but the service has to be…

OK product but the service has to be good from start to finish. Your delivery company / Driver was a complete letdown to you and your Company as I emailed in to tell you (But didn't get a reply)

Your sales team DID get my email. They chose not to bother replying. See from 23rd Feb @ 10:20:

Hello

Many thanks for shipping this packaging stuff to me. Most appreciated

What I do not appreciate is moaning delivery drivers.

We are furloughed 20 hours due to our industry being devastated by Boris ( we make Theatre seating) but we have very kind neighbors who take deliveries for us when we are not here. They are joined next to us so literally no yards away.

I have been for your packages this morning (which arrived yesterday) only to be told that your delivery driver moaned his head off at him because they did not have a forklift. It was 4 rolls of packing foam!!

What his problem was, I don't know but if I had been here I would have sent him on his way a left the load on him leaving HIM to explain why he was an a** to you or whoever his boss was.

Have a great day, suns out what can possibly go wrong!

:)

March 3, 2021
Kwikpac logo

Reply from Kwikpac

Hi Paul,

Thanks for your review and sorry to hear that you did not receive a positive customer experience as a result of the delivery driver.

Our Sales Team will be in touch with you to discuss, as we did not receive your email.

Kind regards,

The Kwikpac Team

Rated 5 out of 5 stars

Packaging tape

Parcel tape ordered, satisfied. Very quick response and delivery

January 28, 2021
Kwikpac logo

Reply from Kwikpac

Hi Di,

Many thanks for your review.

It's wonderful to hear that you were happy with the service received and fast delivery.

We hope to work with you again soon.

Kind regards,

The Kwikpac Team

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Rated 5 out of 5 stars
Kwikpac logo

Reply from Kwikpac

Hi Eileen,

Thanks for your 5-star review!

We look forward to working with you again in the near future.

Kind regards,

The Kwikpac Team

Rated 5 out of 5 stars

Great Product

Great Product, was delivered on time and will keep on using.

August 26, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Good Afternoon Phil,

Thank you for your encouraging 5-star review.
We are pleased that our product is working for you and we look forward to receiving more orders from your company!

Many thanks,

The Kwikpac Team

Rated 5 out of 5 stars

ORDER ARRIVED ON TIME AS QUOTED ONLINE

ORDER ARRIVED ON TIME AS QUOTED ONLINE, PRODUCT IS GOOD QAULITY

August 11, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Good Afternoon,

Many thanks for your positive 5-star review. So pleased to know that you are impressed with the quality of the tool that you purchased from us and we look forward to working with you again 😊

Kind regards,

The Kwikpac Team

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Rated 5 out of 5 stars

Quick and efficient transaction

Quick and efficient transaction. Competitive price

August 11, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Good Afternoon Peter,

Thank you for your order with Kwikpac and your 5-star review! We are happy to hear that ordering with us was an easy process and we look forward to assisting you with more orders in the future.

Kind regards,

The Kwikpac Team

Rated 5 out of 5 stars

Very Helpful

Very Helpful suggested better item quick delivery

July 2, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Good Afternoon John,

Thank you for your 5-star review and repeat business. We are pleased to hear that you are happy with our service.
We look forward to helping you with you next order.

Kind regards,

The Kwikpac Team

Rated 1 out of 5 stars

Item delivered not as described

Item delivered not as described, email reply from kwikpac did not want to sort problem

June 23, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Good Morning Adam,

One of our team is looking into your order this morning, you should receive a further email shortly. We apologise for not meeting your expectations and we hope to resolve this issue soon.

Kind Regards,

The Kwikpac Team

Rated 5 out of 5 stars

Great company to work with

Purchased the GripFilm system and loving it so far. Best value out of all competitors reviewed and easy/quick to set up account for ordering.

June 22, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Good Morning Olivia,

Thank you for your 5-star review. So glad to hear that our Grip Film solution is working for your company.
We look forward to working with you again soon 😊

Kind Regards,

The Kwikpac Team

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Rated 5 out of 5 stars

Perfect service from top to toe

im very impressed with kwikpac company. There was a mistake with delivery but sorted very fast, happy to deal with excellent customer service. thank you very much. I will recommend you.

June 10, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Good Afternoon Filip,

Thank you for your updated review and we are glad to hear that you are now satisfied with our service and apologies again for the error that occurred.

Kind regards,

The Kwikpac Team

Rated 5 out of 5 stars

First experience buying from Kwikpac

First experience buying from Kwikpac, it was a simple process, product was deliverd promptly and was of a good standard.

June 3, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Thank you Robert for your 5-star review!

So pleased to know that your experience with Kwikpac was easy, prompt and quality.

We look forward to working with you again.

Kind regards,

The Kwikpac Team

Rated 5 out of 5 stars

Kwikpac is a new supplier to our…

Kwikpac is a new supplier to our business. They supplied samples when asked and our first order was received the following morning. The products that we have had from Kwikpac have been a superior quality compared to our previous products.
Excellent customer service from Westlyn.

May 15, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Afternoon Mark,

Many thanks for your positive 5-star review.

Great to hear that you have received good customer service and superior quality products. We look forward to helping you with your next order.

Kind regards,

The Kwikpac Team

Rated 5 out of 5 stars

Excellent Service and Delivery.

March 30, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Afternoon Jason,

Thanks for your 5-star review and we are happy to hear that you had an excellent experience with us.

We look forward to working with you again soon.

Kind regards,

The Kwikpac Team

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Rated 5 out of 5 stars

Very helpful

Very helpful. Great service.

March 10, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Hello Siobhan,

Thanks for your 5-star Trustpilot review

It was good to meet you and we look forward to working with you again.

Kind regards,

The Kwikpac Team

Rated 5 out of 5 stars

very good

very good, thank you.

February 26, 2020
Unprompted review
Kwikpac logo

Reply from Kwikpac

Good Morning Rita,

Many thanks for your Trustpilot review and for rating us as 5-stars!

We look forward to working with you again soon.

Kind regards,

The Kwikpac Team

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