Rocksoliddeliveries Reviews 

417
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely INCREDIBLE! I can't thank these guys enough for what they have done for me today! I would recommend them without hesitation! True gentlemen on the phone, during these uncertain times of cov... See more

Rated 5 out of 5 stars

Fantastic service from beginning to end. Friendly voice and very calm in my panic when daughter rang to say left passport at home and she was 3 hours away. Efficient service and prompt arrival of dr... See more

Rated 5 out of 5 stars

Prompt, Efficient, Cost Effective, Courteous.... I know it sounds like a made-up review , but I'm more than happy to recommend the same-day courier service from Rocksoliddeliveries. Adrian... See more

Rated 5 out of 5 stars

I used this service as an emergency to collect my daughter's passport from home to deliver it to her at the airport. As you can imagine, we were frantic with worry that she would miss her flight but t... See more

Company replied

4.7

Excellent

TrustScore 4.5 out of 5

417 reviews

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4.7

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(417)

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Rated 5 out of 5 stars

Brilliant from start to finish!

I used this service as an emergency to collect my daughter's passport from home to deliver it to her at the airport. As you can imagine, we were frantic with worry that she would miss her flight but the guy on the phone promised it would be collected within the hour and get to her in plenty of time. The driver actually arrived in 35 minutes and got it to her at the drop off point without any fuss. Absolutely brilliant service that I would definitely use again but hope never to need to!

April 13, 2023
Unprompted review
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Reply from Rocksoliddeliveries

Hello Julie
So glad we could help you out. We always strive to go above and beyond for all our customers!

Rated 1 out of 5 stars

Top class cowboy stay away from this company

Please do not use this company because they don’t have any own drivers they’re using CX and very very unprofessional unreliable unavailable uneducated don’t know what we’re talking not insured.
If you want your goods to arrive on time and good condition please totally ignore this company.

December 27, 2022
Unprompted review
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Reply from Rocksoliddeliveries

Hello we have checked all our records and we have never done a job for anyone in your name or remotely close. Your right sometimes we do use sub contractors for our overspill work. But like so many have given us great reviews we must be doing something right, in checking that everyone we use has valid insurance and the correct vehicle. But what happens is you get a competitor trying to spread untruths about your company but we have nothing to hide and will always be honest to our customers.

Rated 5 out of 5 stars

Excellent service

The company transported a delicate Christmas item from the West of Scotland to Lancashire.
All the arrangements were smooth and easy.
Adrian was very helpful and absolutely as good as his word.
The driver on the day was very courteous and efficient, especially after driving in difficult winter weather.
I would not hesitate to use the company again. Although not the cheapest quote I received for the assignment, the communication, efficiency and most importantly the care taken with the object were flawless.

December 15, 2022
Unprompted review
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Reply from Rocksoliddeliveries

Hello Mairi thank you for using us, we may not be cheapest quote you had, but we give a direct delivery service meaning your item is alone in the vehicle. This avoids it being bashed and gettind damage glad everything went smoothly as we like to keep our promises.

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Rated 5 out of 5 stars

Just wonderful!

Brilliant customer service and excellent collection and delivery services. I was trying to organise a collection and drop off in London whilst in Northern Ireland and Adrian and team made it so easy and straightforward! Will absolutely use again and would highly recommend to anyone! Thank you very much 🙏

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I cannot recommend Rocksoliddeliveries highly enough.
Absolutely outstanding service from start to finish - the driver was amazing. I can't thank you enough!

November 2, 2022
Unprompted review
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Reply from Rocksoliddeliveries

Hello Catherine so glad we could assist you when most needed.

Rated 5 out of 5 stars

Exemplary Service!!

Legs' Medal Mounting Service

I've never used a same day D2D courier before, but if they are all as good as Adrian and Rock Solid Deliveries, then what a service indeed....

Very polite from the get go, understood the urgency and I had the items within 3 hours of making the call!!

Thank you very much to all at Rock Solid for an exemplary service.

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Wouldn't go anywhere else. Simply fantastic

Nothing is ever too much trouble for Adrian and the team at Rock Solid. Genuinely really nice, friendly people who go out of their way for their customers. Booking a courier is fast and simple and I can't recommend enough!

May 3, 2022
Unprompted review
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Reply from Rocksoliddeliveries

Hi Clare glad we fulfill all your booking requirements, and long may we continue to do so. Thank you.

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Rated 5 out of 5 stars

Top-notch service

I requested a courier to collect and deliver a new sofa. The courier arrived right on time, was polite, helpful and efficient, and even helped me move the old sofa out of my living room. A very reasonable price, too. Highly recommend!

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

I cannot praise this delivery service…

I cannot praise this delivery service enough. From the moment Adrian took my call the service was excellent and efficient. The driver was also polite and helpful and very punctual. I would highly recommend this service and will definitely use them again.

March 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Tried Rock solid deliveries after having trouble with conventional couriers damaging goods. RSD had great communication and everything was picked up and delivered on time and in one piece. Will use again.

December 9, 2021
Unprompted review
Rated 5 out of 5 stars

Polite, friendly and prompt - will use again!

Very polite and friendly driver (Sam), arrived early and waited until the items were ready to collect at the specified time. He let me see that the items were carefully packed in the van (fragile cakes!) and I felt assured that they would be handled properly. Arrived in a timely fashion and a well priced service. Will use again!

November 25, 2021
Unprompted review
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Rated 5 out of 5 stars

Awesome service

Awesome service. Left an item in a friends car in Somerset. It was safely returned to me half way up the country within a couple of hours of the initial quote. Excellent. Outstanding, very good

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

RockSolid are now our ONLY dedicated courier. Unbeatable service

Reviewing again as what could have been a one time job has now become a regular supplier of ours.

We use Adrian/RockSolid for all our urgent deliveries, that could be a shoe box one time to a 400kg pallet the next time. What ever we have to send i can honestly trust that we will have a driver with us within 60mins and the delivery with be done as requested.

The drivers are always more than helpful. Our sites always require the driver to call our site contact when they have arrived and this happens without fail.

A company we can trust and the rates are unbeatable

September 8, 2021
Unprompted review
Rated 5 out of 5 stars

Adrian and Daryl were beyond incredible…

Adrian and Daryl were beyond incredible from the quote right through to dropping the item to the customer. They saved a customer's wedding - and for that we are eternally grateful! They really are a 'rock solid' company - trustworthy, honest, hard working and dedicated to delivering their promise - even at midnight! Never hesitate to book this company for a time-sensitive job. Would use again, if needed, in a heartbeat! Thanks again guys!

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

A reliable delivery company

I have been using Rock Solid Deliveries for a couple of years now to deliver my handmade cakes across the country. They are reliable and have never let me down. Emails get a fast response and and issues of any kind are swiftly dealt with. I would definitely recommend them.

August 23, 2021
Unprompted review
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Rated 5 out of 5 stars

Customer satisfaction assured

Having had my plasma television virtually destroyed by a major logistics company, I decided that the replacement television would not suffer the same fate.

After much online research, one stood out, this company, Rocksolddeliveires.

No false promises, no exaggerated claims, they just do what they state on their website, deliver your consignment in the same condition in which it was loaded onto their delivery vehicle and within the contracted timeframe.

Thank you very much, Adrian, it was a pleasure dealing with you. And by the way, the positive, friendly, attitude of the delivery driver was pretty refreshing also.

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, efficient, affordable service with immediate response to my urgent request from Adrian. The very polite courier had to battle with 3 aggresive men and a barking dog, but managed to get my letter signed by a lawbreaker. Can highly recommend.

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - I was able to book a very last minute courier from London to Cornwall at a very reasonable price. Adrian provided an excellent service, and was available whenever I needed to contact him. Would highly recommend

July 26, 2021
Unprompted review

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