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Rated 1 out of 5 stars

I wish I could give negative stars, I've been waiting 3 years for my inheritance, which Kwil promised would be done by January... now nobody is answering my calls or emails; the whole ordeal has cause... See more

Rated 5 out of 5 stars

I have found Kwil to be very helpful and efficient. I have taken out a Will and both LPA in Financial, Health and Welfare recently. The paperwork is relatively self explanatory but if I had a questio... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Christine Owen-Sullivan enough for her support and help. She made the process of applying for a grant of probate so easy. This process was totally unfamiliar to us, and, at such a diffi... See more

Rated 5 out of 5 stars

I lost my husband in February and he was originally from Manchester England. I contacted Amira, with Kwil and she helped me apply for the Letter Of Probate I needed to finalize my husband's estate i... See more

Company replied

Company details

  1. Legal Services

Written by the company

Kwil provides a simpler way for customers to manage their affairs. Wills, Lasting Power of Attorney and Probate can all be completed from the safety of home, in a fraction of the time and cost it would take to visit a solicitor in person. • Complete your will or lasting power of attorney in as little as 30 minutes. • Access to free online and telephone support 7 days per week • Free unlimited updates for the lifetime of your account • Free use of our own, totally secure, online filing system - Lockbox • Fixed fee probate services with the option of 0% finance over 6 months


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

733 reviews

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Rated 1 out of 5 stars

I wish I could give negative stars

I wish I could give negative stars, I've been waiting 3 years for my inheritance, which Kwil promised would be done by January... now nobody is answering my calls or emails; the whole ordeal has cause my mental health to deteriorate, don't use this company, I will be taking this up with the legal Ombudsman

August 12, 2024
Unprompted review
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Rated 1 out of 5 stars

Having an absolute nightmare with Kwill…

Having an absolute nightmare with Kwill and Abby Cohen as I am getting no responses to emails, messages or any one at all answering calls. We have been in a process for 2 years now and we've had no result.

Abby if you are reading this, please at least reply to our new solicitor who is trying to reach you. They need you to hand over documents in order to close out our process.

For anyone looking to use Kwil. I'd recommend you don't.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Christina Owen-Sullivan probate for Mrs conn

Christina Owen-Sullivan was a very great help in sorting probate for my mams estate, she was polite and explained everything clearly, there was clerical errors on the will and could not find the original one, but through her diligence it was resolved, thank you very much from myself and family.

September 19, 2023
Unprompted review
Rated 4 out of 5 stars

The person I spoke to was very helpful

The person I spoke to was very helpful, despite the fact that I thought I was talking to NS&I about my Dad's premium bonds. He sent me a form to fill in which I sent off to NS&I. I am still waiting to hear from them however.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

I was recommended Kwill Legal Services…

I was recommended Kwill Legal Services from my partner. All through my process of my application from the "Grant of Probate" Christina was always on top of it in a true professional manner. Christina helped me through the slow Probate system (which was a nightmare 😳) anyway Christina got things done. Thank you 👍.

May 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Probate application

I was very fortunate to have Christina Owen-Sullivan handle my complicated and difficult probate application. She was very professional and persistent in all her endeavours. Christina is a huge asset to KWIL and I am grateful that she took on this mammoth task. Through her hard work and diligence over 18 months a positive result was achieved. Thank you Christina it has been an absolute pleasure to work with you.

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Grant of Probate - Christina Owen-Sullivan and Amira

KWIL Obtained the Grant of probate. As the executor of the estate, living overseas, I did not know where to begin.
I found KWIL services, through google search, compared their process with three other probate lawyers and 3 law firms that dealt with probate. KWIL, provided a full service to complete and apply for probate.

Initially, I had gone to a law firm to apply for probate and within a week realised that the law firm, I had selected, were complicating the entire process and had charged me more than what I paid KWIL to complete the entire process e2e.

KWIL, completed the task of obtaining the grant of probate for 2 parents, in 9 month, of which one had passed away 4 years earlier. Initially, I had Amira on the case, when Amira left, Christina took over. Amira had been great but Christina was amazing. She took over the work seamlessly and was always ready to explain at every step of the way. KWIL are the best in dealing with obtaining Probate as they know how to make the process simple, at a time when their client is dealing with the emotional stress of having lost a loved one. All I had to do was provide them with the assets and liabilities, they completed all the forms and walked me through each one so that I could sign off on the accuracy of all the information that I had provided. Thank you Christina, Amira and KWIL. An exceptional team of professional who know how to get the job completed in a very cost effective manner. Where other law firms look to fleece their clients, KWIL gets the job done.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Kwil services and working with Christina Owen-Sullivan

The first time we spoke to Christina at Kwil, she immediately put our mind at rest with the whole process of sorting out our family estate which was completely new to us! She is a great asset to the Kwil team because she is thorough and meticulous in how she goes about things. I personally found her easy to talk to and when I struggled to understand a particular process, she would go back and explain everything again which was so helpful. Christina was very professional and discrete and very supportive towards our particular awkward family dynamic. The whole process of applying for probate was done quickly and we received the Letters of Administration in good time. Thank you Christina for all your help. I would most certainly use Kwil again.

June 5, 2023
Unprompted review
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Rated 5 out of 5 stars

I came to Kwil through the Free Will…

I came to Kwil through the Free Will Month and applaud them for taking part on behalf of charity. Christina was friendly, helpful and went out of her way to explain, make suggestions and sort out a glitch and to include three charities in my will. I am recommending Kwil to others.

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Kwil legal services I would highly…

Kwil legal services I would highly recommend especially when you are feeling clueless and vulnerable after losing a loved one and you have to apply for grant of probate and I did not have a clue about any such thing. My case was even more complicated as the grant of probate was needed for overseas. It's a very friendly company made me feel at ease and was always clear on cost and procedures.
Special thank you to Christina Owen-Sullivan she has been super helpful and really did the research on what was needed concerning probate for foreign purposes. Christina is professional and really empathised with me in this long sometimes frustrating process. Christina kept me updated broke things down for me to understand being available when I needed to ask her any questions. She made a very stressful process easier to manage and I really appreciated this.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely professional service.

I can’t thank Christine Owen-Sullivan enough for her support and help. She made the process of applying for a grant of probate so easy. This process was totally unfamiliar to us, and, at such a difficult time as losing a member of our family Christina was so kind, helpful, and, extremely professional with lots of empathy. I would highly recommend her guidance and work to anyone who needs to go through this process.
Thank you Christina.

April 12, 2023
Unprompted review
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Rated 5 out of 5 stars

A first class service

A first class service provided by Christina. Thoroughly professional and succinct in guidance and advice. Refreshingly free of superfluous 'legalese'.

April 3, 2023
Unprompted review
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