kxkshop Reviews 

293
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

I love the way the back of the hat was embroidered lettering. The front was okay but wish it would have been done like the back. It is designed the way in which was requested just would the front emb... See more

Rated 3 out of 5 stars

I think the hat itself is solid. The numbering on the sides and the logo appear smaller than what I saw online. To me the logo just looks like a sticker that's on there and somebody stitched around it... See more

Company replied

Rated 5 out of 5 stars

Great product. Ive ordered 6 baseball shirts thus far, each shirt was specifically customized for the person to whom I gifted it to. Everyone liked / loved and appreciated the shirts!

Company replied

Rated 5 out of 5 stars

I’m very satisfied with the service and the quality of your products! I refer everyone to your company and I really believe in your quality of work and professionalism! I am a loyal fan and Customer.

Company replied

Company details

  1. Sportswear Store
  2. Baseball
  3. Basketball Club
  4. Clothing Store
  5. Men's Clothing Store
  6. Rugby

Written by the company

KXK Custom Sportswear: Explore KXKSHOP for a wide range of custom sportswear options. From baseball jerseys⚾️ and basketball jerseys🏀 to American football jerseys🏈 and more, we're here to meet your sportswear needs.

Flexible Shipping Options with Tracking

Choose standard, fast, or rush shipping. Receive tracking & estimated delivery dates.

At KXKshop, your custom order is carefully produced and shipped with your timeline in mind. Ship via UPS, USPS or DHL. You’ll receive a shipping confirmation email with tracking info once your order ships. We prioritize quality — only items passing inspection are shipped. For urgent orders or questions, contact our friendly customer support anytime at support@kxkshop.com.

Contact info

4.2

Great

TrustScore 4 out of 5

293 reviews

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4.2

All reviews

(293)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product was great

Product was great, communication was great, and processing was seamless.

December 2, 2025
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Reply from kxkshop

Thank you so much for your kind words! We’re thrilled to hear that you were happy with the product, communication, and overall process. Your support truly means a lot to us, and we look forward to working with you again in the future!

Rated 5 out of 5 stars

The item is made uo as per order therfore takes a week or two to manufacture.

Easy to order and quality is great plenty of options on the personalization.

December 22, 2025
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Reply from kxkshop

Thank you so much for your thoughtful feedback! We really appreciate your understanding of our made-to-order process. We’re glad to hear that you found the ordering easy, loved the quality, and enjoyed the wide range of personalization options. Your support means a lot to us, and we look forward to creating more custom items for you in the future!

Rated 5 out of 5 stars

Product arrived complete. Nice quality

Product arrived complete, as ordered, and of good quality

November 5, 2025
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Reply from kxkshop

Thank you for your feedback! We’re happy to hear that your order arrived complete, exactly as requested, and that you’re pleased with the quality. Your support truly means a lot to us!

We look forward to assisting you with more custom orders in the future.

Rated 4 out of 5 stars

Great service

Great experince

November 5, 2025
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Reply from kxkshop

Thank you for your review! We’re glad to hear you had a great experience with us. We truly appreciate your support and look forward to helping you again soon!

Rated 5 out of 5 stars
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Reply from kxkshop

Thank you for sharing this! We’re so glad to hear that the gift meant a lot to the recipient. Moments like these are exactly why we love creating custom pieces.

We truly appreciate your support and hope to help you with more meaningful gifts in the future!

Rated 4 out of 5 stars

Uniforms are great looking

Uniforms are great looking. Will see how they hold up throughout the season. Good communication. Had to place an order for another jersey for a mistake. And was taken care of pretty fast.

November 4, 2025
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Reply from kxkshop

Thank you for your thoughtful review! We’re happy to hear that you like how the uniforms look and that our communication met your expectations.

We’re also glad we were able to help you quickly with the additional jersey — our team always strives to resolve issues fast and smoothly.

We appreciate your trust in us and hope the uniforms perform well throughout the season. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Customer service is excellent!!!

Customer service is excellent!!!! I got exactly what I wanted. The quality of the products are great!a

November 4, 2025
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Reply from kxkshop

Thank you so much for your wonderful review! We’re thrilled to hear that our customer service supported you well and that you received exactly what you wanted.
We appreciate your support and look forward to creating more custom gear for you in the future!

Rated 5 out of 5 stars

My 8 yo grandson says

My 8 yo grandson says,"I love my jersey! If I win tomorrow (at his basketball championship game) he will go to the pizza party wearing this (his new jersey and shorts)".

November 4, 2025
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Reply from kxkshop

Thank you so much for sharing this heart-warming message! We’re thrilled to hear that your grandson loves his new jersey and shorts. Moments like this are exactly why we love what we do.

We hope his championship game goes amazingly — and that he gets to celebrate at the pizza party proudly wearing his custom gear!

Thank you for choosing KXKSHOP. We’re honored to be part of his special sports moments.

Rated 5 out of 5 stars

Great company and customer service

These folks have great merchandise!!

November 4, 2025
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Reply from kxkshop

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying our merchandise. Your support means a lot to us, and we look forward to creating more custom pieces for you in the future!

Rated 1 out of 5 stars

AVOID THIS COMPANY.

AVOID THIS COMPANY.
Sizing all wrong.
Double checked size before ordering and actual product sent is 2 sizes smaller than dimensions indicated on company's own size chart.

Very disappointed as this was a gift for my grandson.
.

November 18, 2025
Unprompted review
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Reply from kxkshop

We’re truly sorry to hear about your experience, and we sincerely apologize that the sizing did not match the measurements on our chart. This is certainly not the standard we aim to deliver, especially for a gift meant for your grandson.

We’ve forwarded your feedback to our quality control and sizing teams to immediately review the measurements and prevent similar issues in the future.

Please reach out to us at support@kxkshop.com
so we can assist you directly and work on a solution for you. We want to make this right and ensure you feel confident ordering from us again.

Rated 5 out of 5 stars

Thank you for the great work and…

Thank you for the great work and support for putting the shirt together I really really love it and I will shop with the company forever

November 4, 2025
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Reply from kxkshop

Thank you so much for your amazing review! We’re truly happy to hear how much you love your custom shirt. Our team is dedicated to bringing every design to life with care, and it means so much to know you felt supported through the process.

We’re honored to have earned your trust, and we can’t wait to create more custom pieces for you in the future!

Rated 5 out of 5 stars

Got it right--- both times

Ordered a custom shirt.
It arrived and was so perfect that I ordered another one .
It was perfect too.
I had a couple questions between orders & Kxkshop replied , clearly & quickly.
What's not to like ?

November 4, 2025
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Reply from kxkshop

Thank you so much for your wonderful review! We’re thrilled to hear that both of your custom shirts turned out perfect, and we truly appreciate your trust in coming back for a second order.

We’re also glad our team could answer your questions quickly and clearly — delivering smooth and supportive service is always our goal.

Thank you again for choosing KXKSHOP. We look forward to creating even more custom pieces for you!

Rated 1 out of 5 stars

Still haven’t received my package it’s…

Still haven’t received my package it’s been six weeks since I’ve ordered the product and at this point I do not feel like I’m actually gonna get my product.

September 28, 2025
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Reply from kxkshop

We’re very sorry to hear that you haven’t received your package yet, especially after waiting six weeks. This is absolutely not the experience we want for our customers.

We understand how frustrating this delay must feel, and we want to make sure your order is located or replaced as quickly as possible. Please contact us at support@kxkshop.com
with your order number so we can investigate the shipment immediately and provide a resolution for you.

Thank you for your patience — we will do everything we can to make this right.

Rated 4 out of 5 stars

Pretty Good

The company was very easy to work with. I was able to see a mock up of the jerseys before I ordered them. Shipping was also quick.
My only complaint was the pink color shown on the website/mock up was not nearly as bright once we received the jerseys. They still looked fine, we were just really looking forward to the bright pink color. The manager did refund me a small amount for this mishap.

October 27, 2025
Unprompted review
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Reply from kxkshop

Thank you for working with us and for the clear feedback. We’re glad the mock-up and shipping met expectations, and we’re sorry the pink shade looked less bright than on screen. We’ve processed the partial refund as discussed. To prevent this in future, we now confirm Pantone codes for bright colors and share a daylight fabric proof photo before production. Your preferred brighter pink has been noted on your account for future orders. If you need anything else, please contact support@kxkshop.com

Rated 1 out of 5 stars

Takes way too long to ship a non custom…

Takes way too long to ship a non custom pair of pants. Wanted to charge $20 to cancel an order that all they had to do was pull the pants off shelf and ship it. Horrible customer service and would highly recommend NOT using them for anything. Let a kid down must be the worst feeling

October 23, 2025
Unprompted review
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Reply from kxkshop

Hi Ryan,
We’re very sorry to hear about your experience and truly understand your frustration.
Even for non-custom items, our fulfillment process includes quality checking and packaging steps before shipping to ensure every product meets our standards. That can sometimes take a bit longer than expected.

Regarding the $20 cancellation fee — this covers handling and payment processing once an order has entered the fulfillment queue. We’re sorry if that wasn’t clearly explained at the time.

We’d love the chance to make things right. Please contact our support team at support@kxkshop.com
with your order number so we can review your case and assist you directly.

Thank you for your feedback — it helps us improve our service.

Rated 1 out of 5 stars

NOT HAPPY…sizing is all wrong

Design was great. Initial contact was great.
Expedited ship is a fail, took 3 times as long
Sizing was a fail, size chart not accurate
One shirt was the wrong color, yall seem to think I’m making it up but it is green not brown
When i submitted my pictures to show the problem I was met with …”we reveiwed you r order and we are right and you are wrong.
NOT HAPPY…will not use again or recommend.
This was for my husbands 60th birthday trip and now it’s just disappointment and I have to go spend more money elsewhere to fix the problem.

September 28, 2025
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Reply from kxkshop

Hi James,
We’re truly sorry to hear about your experience — especially since this order was meant for a special occasion. We completely understand how disappointing that must feel.

We take product accuracy and customer satisfaction very seriously. While every item goes through quality checks, sometimes lighting or material texture may cause color differences, and sizing can vary slightly based on design style.

Please reach out to our support team at support@kxkshop.com
with your photos and details so we can review this carefully and help resolve it for you. We genuinely appreciate your feedback — it helps us continue improving our service and products.

Rated 4 out of 5 stars

Small Logo

Jersey quality was good, but the logo, number and name bar are all smaller than they should be. The proportions are off and make the jersey look a bit off.

September 28, 2025
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Reply from kxkshop

Hi Adam,
Thank you for your honest feedback and for highlighting both what you liked and what could be improved. We’re glad to hear you were satisfied with the jersey quality, and we truly appreciate your comments about the logo and number proportions.

We’ll definitely share this with our design team to keep improving our sizing balance for future orders. If you’d like, please reach out to us at support@kxkshop.com
so we can review your design and see how we can make your next jersey even better.

Thank you again for your support and thoughtful input!

Rated 5 out of 5 stars

Item exactly as described

Item exactly as described
Good quality for the price

September 28, 2025
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Reply from kxkshop

Hi there,
Thank you so much for your kind words! 🙏
We’re delighted to hear that your item was exactly as described and that you’re happy with the quality and value.

Your feedback means a lot to us — we hope to serve you again soon with more great gear!

Rated 4 out of 5 stars

As Advertised

The material was a little thinner than I expected, but I am still very pleased with the shirt. Good quality, printing was exactly what I ordered. I already plan to place another order.

October 16, 2025
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Reply from kxkshop

Hi Jacquelyn,
Thank you so much for sharing your feedback! 🌟
We’re glad to hear you’re pleased with the shirt’s quality and printing — and we appreciate your honest note about the fabric thickness. Your input helps us continue improving our products.

It’s great to know you plan to order again — we look forward to creating your next custom piece!

Rated 1 out of 5 stars

Still have not received the item I…

Still have not received the item I ordered.

September 28, 2025
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Reply from kxkshop

Hi Barbara,
We’re really sorry to hear that you haven’t received your item yet — we understand how frustrating that can be.

Our team would like to check your shipment status right away and make sure this is resolved as quickly as possible. Please contact us at support@kxkshop.com
with your order details so we can investigate and assist you directly.

Thank you for bringing this to our attention — we’ll do our best to make it right.

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