While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not order anything from this company. My elderly neighbor ordered a dress for her granddaughter's wedding, which cost approximately $80.00 with shipping. Once received the sleeve is sewn upside d... See more

Rated 4 out of 5 stars

What excellent quality! And the sweaters all fit exactly as described online. I bought 5 sweaters (assuming 1-2 would fit well) and all 5 are absolutely perfect! They claim to be coming directly f... See more

Rated 5 out of 5 stars

I just loved the quality of the material, sometimes it only looks good on the website, but not with Kycoe. Also I had to consult the Customer Service and they responded very quickly. Kycoe have... See more

Rated 5 out of 5 stars

I just love all the items I've bought from KYCOE. At first I was skeptical because of the amazing prices, but I have been more than pleased. I must have bought at least 8 dresses and five or six tops.... See more

Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They do not give refunds!!

Do not order anything from this company. My elderly neighbor ordered a dress for her granddaughter's wedding, which cost approximately $80.00 with shipping. Once received the sleeve is sewn upside down on one side and then both sleeves are at different lengths. They started out at refunding $10.00, now are at $28.00 refund. Here is their email: We are sorry that our product did not satisfy you. We can compensate you up to $28. Would you like to keep it? If you insist on returning, you need to pay the freight by yourself. This is our address: No 47, 107 Sheikh Zayed Rd - Dubai - UAE +852 81990571. Once you send , please give us the return tracking number.  DO NOT ORDER!

June 11, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Buyer beware, you have been warned.

Offered me a new pair of shoes in the correct size, as the ones they sent were at least 3 sizes too small. Had the option of...keep those we sent, and we will send a correct size. Or have a refund of appx £9.
I asked for the first option. The miniscule refund turned up instead, and now no-one will answer my messages.
Terrible customer service, and basically thieves. Also, why do they only ever respond to positive reviews?, no apologies or explanations to all us mugs who trusted them. Pathetic company.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Nice quality fabrics

The clothes I purchased were very nice quality fabrics, and as described. The order was taking a little longer than expected, so I sent an enquiry, and I received a prompt response. Goods arrived safely.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

I LOVE this dress

I LOVE this dress. It's so bright and cool, the fabric is beautiful. It's a statement piece. I'm so happy I bought it.

January 8, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

No customer service!

Customer service email absolutely no reply after trying twice. Material on sweater said acrylic/cotton on website. Its not!! Poor quality and not at all like the photo. Very disappointed.

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

I was extremely disappointed with the…

I was extremely disappointed with the lack of quality in the clothing that arrived. Cheap material & design & was not at all what was represented in the pictures. Will not be ordering again. Cheap price cheap product. I donated the red mini Christmas dress with the white pearls collar to a school play as it was material right out of the grinch’s Whoville. Really poor quality material.

December 7, 2023
Unprompted review
Rated 4 out of 5 stars

Beautiful dress

Beautiful dress. Lovely material and well made except for me it was very low in the front so I had to get it sown together. Which wasn't a problem. Thanks. Would recommend this dress. Delivery took a while

November 2, 2023
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

If there was a negative rating....

If there was a negative rating, I would give this company a -5...or more. I received my items and was not please with the quality. Nothing like the images. Asked to get the return address...they tried to offer my a partial refund without returning the clothes 3 times...I refused, finally got the address, sent the items back and waited for my refund. I asked several times and finally, after 6 months, they say I cannot get my refund as 6 months have past. So now I am out the cost and the return postage. They tell me to go to my bank. DO NOT BUY OR SUPPORT THIS COMPANY. THERE ARE BETTER VENDORS OUT THERE THAT ARE HONEST.

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t order from this company

Don’t order from this company, their products are cheaply made. The customer service is non existent, nobody replies your E mails and you can’t return any items. No address, no contact number. Terrible company, be warned don’t order anything from their website. I have lost £70 for clothes I can’t wear and the sizes are totally wrong and the quality is awful.

September 12, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don’t order from Kycoe

Yes, you’re welcome to return their items. What they don’t disclose that you must return it to the overseas location from where it’s come. I purchased 2 dresses. They immediately offered me a credit of $15 and I could keep the items. I said no I wanted a refund. Since I paid $81+ they increased it to $28 and I could still keep the items, then very politely reminded me I would be responsible for the shipping If I returned the items. BTW - I ordered the sizes I was guided to buy - one was two sizes too small one was one size too small. Never again!!

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Dresses for a wedding.

I ordered two dresses for a wedding and was very pleased with both, still haven’t decided which one I will wear to the wedding. Had a lovely surprise that both dresses had pockets, I love having pockets. Highly recommend Kyocera.

August 11, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look