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Kyero Reviews 387

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its excellence, highlighting the user-friendly experience and the comprehensive information provided. Many people appreciate the wide selection of properties available across various locations and budgets, finding the site a valuable tool for their property search. However, some customers also noted issues with the website's functionality, particularly with search filters not always being applied correctly, leading to irrelevant property suggestions. A few other people also felt that response times to inquiries were slow or non-existent, and some experienced difficulties when trying to publish their own rental properties or delete their accounts.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise its ease of use, clear... See more

Location

People report ambiguous experiences with location. Many reviewers appreciate the information provided,... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of connecting and... See more

Response time

Reviewers mention ambiguous feedback about response times. While many customers praise the fast answers and... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the excellent support received... See more

Customer communications

People report negative experiences with contact. Many customers express frustration over unanswered emails... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi there Your property offerings are mostly good but I've noticed that lately my criteria/filters are not always being considered. Beautiful properties but well outside my budget. And being prepar... See more

Company replied

Rated 4 out of 5 stars

Up to yesterday it was excellent. I had a favorites list and was arranging to visit 3 properties. Last night the system wanted me to update my account & change password. I clicked forgotten my... See more

Company replied

Rated 4 out of 5 stars

Great for showing you many properties in the areas you request but just wish Kyero would insist sellers put all expenses on along with their listings so no shocks later. Communal fees, ibi, basura fee... See more

Company replied

Rated 4 out of 5 stars

In general, Kyero offers a good overview of houses for sale. Searching would be faster if only the houses that meet the house finder's criteria were shown. These criteria should be saved so that the h... See more

Company replied


Company details

  1. Real Estate Agency
  2. Advertising Agency
  3. Online Marketing Agency
  4. Real Estate Consultant
  5. Real Estate Rental Agency
  6. Search Engine Company

Written by the company

We help people find their sunshine in Spain, Portugal, France and Italy. Kyero.com is the number 1 property portal for international buyers. Browse, shortlist & arrange viewings on hundreds of thousands of properties on Kyero.com.


Contact info

3.9

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I was able to locate various homes…

I was able to locate various homes across France easily!

November 20, 2025
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Reply from Kyero

We’re delighted to hear that you found it easy to explore homes across France. Making overseas property searches simple is exactly what we aim for, so it’s great to know!

Rated 5 out of 5 stars

lately we get good leads

November 17, 2025
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Reply from Kyero

We’re really pleased Kyero is helping connect you with motivated buyers. Our focus is always on quality visibility and matching the right people with the right properties, so feedback like this means a lot to us. Wishing you continued success and plenty more great enquiries ahead!

Rated 5 out of 5 stars

Maps

With your immobile for sale you should put satellitepictures , where the area is, to measure how far from work etc.... . To look at the properties and neighbors areas (Infrastructures ). Thanx

October 30, 2025
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Reply from Kyero

Thank you very much for taking the time to share this suggestion. You’re absolutely right - having satellite images and clearer location context can make a big difference when evaluating a property and its surroundings.

We’ve passed your feedback on to our product team, as ideas like this help us shape future improvements and make property searches even more informative and transparent.

Thanks again for helping us improve Kyero, and we wish you every success with your property search. If there’s anything else you’d like to share, we’re always happy to listen

Rated 5 out of 5 stars

Accurate good follow up.

Accurate good follow up.

November 3, 2025
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Reply from Kyero

Thank you for taking the time to share this feedback. We’re really pleased to hear you found Kyero accurate and appreciated the follow-up!

Rated 5 out of 5 stars

Good site

Good site. Plenty of info and a wide range of properties for all budgets in several countries.
I’ve had quick responses from agents that I’ve messaged via Kyero

October 20, 2025
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Reply from Kyero

Thank you so much for sharing this lovely feedback! It’s great to hear you're finding plenty of useful information and a wide range of properties to explore. Even better that agents have been getting back to you quickly - that’s exactly the experience we hope for.

Rated 5 out of 5 stars

Excellent site which is kept up to…

Excellent site which is kept up to date. Very good search engine.

October 24, 2025
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Reply from Kyero

Thank you so much for your kind words! We’re really happy to hear you’re enjoying the site and finding the search engine useful

Rated 5 out of 5 stars

Top site to find what you are looking…

Top site to find what you are looking for!

November 16, 2025
Unprompted review
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Reply from Kyero

Thank you so much for the fantastic feedback! We’re really glad to hear Kyero is helping you find exactly what you’re looking for.

Rated 5 out of 5 stars

Best Real Estate site

I enjoy the layout, the geographical descriptions and the photography.

November 16, 2025
Unprompted review
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Reply from Kyero

Thank you so much for the wonderful review! It truly means a lot to hear you consider Kyero the best real estate site! ^Jen

Rated 5 out of 5 stars

Great website with thousands of…

Great website with thousands of properties to view. Filters are good and help narrow down areas and budget.

November 16, 2025
Unprompted review
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Reply from Kyero

Thank you so much for the wonderful feedback! We’re really happy to hear you’re enjoying the site and finding the filters helpful for narrowing down your search. If there’s ever anything more we can do to support your property hunt, we’re always here to help.

Rated 4 out of 5 stars

Very helpful information!

November 16, 2025
Unprompted review
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Reply from Kyero

Thank you so much for your lovely review! I did notice the 4-star rating, so if there’s anything we could do to make your experience even better, we’d really love to hear from you. You’re always welcome to email us at help@kyero.com - we’re here to help!

Rated 2 out of 5 stars

Get sent opposite from what im…

I get sent the opposite from what im looking for or the price is way above my budget or not in the locations im interested in. Ive also requested 3 or 4 bedrooms and 2 bathrooms you have been sending me either 2 bedrooms and 1 bathroom or 5 or 6 bedrooms and 3 bathrooms. Ive requested a detached villa why im i been sent apts, townhouses or semi detached villas? Also price you send me is either way above or below my budget. Your site needs updating.

November 16, 2025
Unprompted review
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Reply from Kyero

Thank you for taking the time to share this - I’m really sorry the property alerts haven’t matched what you’re looking for.

Property alerts are based on the filters selected when the alert was created, so it may help to run a fresh search with your exact requirements (location, budget, bedrooms, bathrooms, property type) and then click “Create alert” again. This usually fixes issues where the system sends results outside your criteria.

If you’d like us to take a closer look and help get everything set up correctly, please email us at help@kyero.com and we’ll be very happy to assist.

Rated 4 out of 5 stars

Easy to navigate the site

Easy to navigate the site. Decent number of properties with adequate details in a wide area.

November 16, 2025
Unprompted review
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Reply from Kyero

Thank you so much for the lovely feedback! We’re really glad to hear you’ve found Kyero easy to navigate and that the range of properties and details have helped you in your search. I did notice your 4-star rating, so if there’s anything we could improve to make your experience even better, we’d love to hear from you. We’re always here to help however we can!

Rated 3 out of 5 stars

Agents regularly fail to reply to…

Agents regularly fail to reply to requests for further details or viewing and a significant number of properties listed on the portal have been sold, sometimes many months before, and the portal has not been updated.

November 16, 2025
Unprompted review
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Reply from Kyero

Thank you for sharing your experience and we're really sorry it’s been so frustrating. We completely understand how disappointing it is when agents don’t reply or when properties turn out to be long sold. It shouldn’t happen, and we appreciate you taking the time to call it out.

On Kyero, agents are expected to respond within two business days, and we rely on them to keep their listings updated. When they don’t, it affects your search - and we want to put that right. If you’re able to share the property links with us at help@kyero.com, we’ll follow up directly with the agents.

If you spot properties that seem sold or outdated, you can also use the Property Error form on each listing so we can investigate quickly.

Thanks again for your feedback - it really helps us improve the experience for everyone.

Rated 2 out of 5 stars

Every time I enquire about a property I…

Every time I enquire about a property I am told it is now sold. How do you get anywhere if the dealer is putting the house on when it has already been sold

November 7, 2025
Unprompted review
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Reply from Kyero

Thanks for taking the time to share this, we know how frustrating it is to enquire about a property only to find out it’s already been sold.

Just to explain, the listings on Kyero are managed directly by the independent agents, and we rely on them to keep everything up to date. Sometimes properties don’t get marked as sold - and therefore removed - quickly enough, and we understand how disappointing that can be.

If you spot any listings that seem out of date, you can use the Property Error link on the property page to flag it, and we’ll follow up with the agent right away. And if you’d like us to look into specific properties for you, feel free to email us at help@kyero.com
- we’re always happy to help.

We hope your next enquiry leads you one step closer to finding the right home! ^Jen

Rated 3 out of 5 stars

Great database but average map and search engine

I am a fan of Kyero become of it’s up to date property database. But, the new map function and search engine functionality is average to poor. The new Maps promised to be an upgrade to the old one and it’s not.

October 12, 2025
Kyero logo

Reply from Kyero

Thank you so much for sharing your thoughts with us. We’re really glad to hear you enjoy Kyero’s up-to-date property listings - that means a lot.

Regarding the new map and search features, I’m sorry to hear they haven’t met your expectations yet. Just to clarify, this is actually the first map we’ve ever introduced on Kyero, so we’re extra keen to keep improving it and make it as useful and intuitive as possible.

Your feedback is incredibly valuable, and I’ve passed it straight to our product team. If there’s anything specific you feel would make the map more helpful, please feel free to share it with us at help@kyero.com, we’d really love to hear more. Or if you wish, click on the word 'beta' in the map (soon to be renamed 'feedback') and give feedback directly within the map itself. We read every comment and are actively working to improve it now it's live, from the real people who use it.

Thanks again for helping us make Kyero better for everyone.

Rated 1 out of 5 stars

No response from agents about enquiries I have sent for monts

I have been messaging an agent for over 3 months about a house for purchase
I have yet to receive a reply
Despite multiple enquiries sent to them

Update 20 November 2025
Its been 4 months now still no reply to multiple enquiries

October 13, 2025
Kyero logo

Reply from Kyero

Hi Brian, thanks so much for your message, and I’m really sorry you’ve had such a long wait for a reply. That’s definitely not the usual experience we expect from our agents.

I can see my colleague Jade has already been in touch with you today and shared the agent’s direct contact details. We’ll also reach out to the agent now on your behalf to encourage a response, but we do recommend contacting them directly as well, as this can often get things moving faster.

This particular agent is usually very responsive, so we’ll be following up with them to understand what’s gone wrong here. Thanks again for letting us know, Brian - we really appreciate your patience, and we’ll do everything we can to help get this resolved quickly for you. ^Jen

Rated 1 out of 5 stars

I e contacted you twice regarding…

I e contacted you twice regarding signing up to list properties with absolutely no acknowledgment or reply so il going to use idealista or any other I can find if no response this week

October 8, 2025
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Reply from Kyero

Thanks for letting us know and I’m really sorry this has been your experience. I’ve checked our system and can see your property enquiries, but no emails about signing up to list properties.

Please could you get in touch at help@kyero.com? If you email me there, I’ll personally take a look and make sure you get a reply this week. We’d love to get this sorted for you.

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