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Kyero Reviews 387

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its excellence, highlighting the user-friendly experience and the comprehensive information provided. Many people appreciate the wide selection of properties available across various locations and budgets, finding the site a valuable tool for their property search. However, some customers also noted issues with the website's functionality, particularly with search filters not always being applied correctly, leading to irrelevant property suggestions. A few other people also felt that response times to inquiries were slow or non-existent, and some experienced difficulties when trying to publish their own rental properties or delete their accounts.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise its ease of use, clear... See more

Location

People report ambiguous experiences with location. Many reviewers appreciate the information provided,... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of connecting and... See more

Response time

Reviewers mention ambiguous feedback about response times. While many customers praise the fast answers and... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the excellent support received... See more

Customer communications

People report negative experiences with contact. Many customers express frustration over unanswered emails... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi there Your property offerings are mostly good but I've noticed that lately my criteria/filters are not always being considered. Beautiful properties but well outside my budget. And being prepar... See more

Company replied

Rated 4 out of 5 stars

Up to yesterday it was excellent. I had a favorites list and was arranging to visit 3 properties. Last night the system wanted me to update my account & change password. I clicked forgotten my... See more

Company replied

Rated 4 out of 5 stars

Great for showing you many properties in the areas you request but just wish Kyero would insist sellers put all expenses on along with their listings so no shocks later. Communal fees, ibi, basura fee... See more

Company replied

Rated 4 out of 5 stars

In general, Kyero offers a good overview of houses for sale. Searching would be faster if only the houses that meet the house finder's criteria were shown. These criteria should be saved so that the h... See more

Company replied


Company details

  1. Real Estate Agency
  2. Advertising Agency
  3. Online Marketing Agency
  4. Real Estate Consultant
  5. Real Estate Rental Agency
  6. Search Engine Company

Written by the company

We help people find their sunshine in Spain, Portugal, France and Italy. Kyero.com is the number 1 property portal for international buyers. Browse, shortlist & arrange viewings on hundreds of thousands of properties on Kyero.com.


Contact info

3.9

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy to follow

Easy to follow

August 31, 2025
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Reply from Kyero

Thank you so much for your kind words! We're really glad you found the information clear and easy to follow.

Rated 1 out of 5 stars

Your site still shows a farm for which…

Your site still shows a farm for which a sales agreement has been in place for two months and the farm has already been effectively sold. Very unfortunate.
Sincerely,

August 25, 2025
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Reply from Kyero

Hi Dina, thank you for letting us know. Kyero is a property portal, so all listings come directly from local estate agents. Sometimes properties stay live on the site longer than they should if the agent hasn’t yet updated their adverts. I’d recommend contacting the agent directly through the enquiry form for the most up-to-date status, as they’ll be able to confirm availability pretty quickly.

If you’d like, you can also share the property link with us at help@kyero.com and we’ll follow up with the agent for you.

Rated 1 out of 5 stars

They advertise lies!

A lot of properties on this site are falsely advertised especially fincas (farms), most of the houses are either illegally built (and if declared they will be demolished) or they promise you can build or renovate into a home (vivienda) but most of them are allowed only to have storage (almacen) and laws are against renovating of storage buildings into houses by foreigners!
I went to Spain to buy a farm because I found on the site some of them promising and because I was lied by Mike Foreman from Property finder Spain that everything was legal and I can renovate and make it a home, but when I got to Spain I found out that everything is a lie and I lost money for nothing and to top it off he said he had some problems and couldn't come to meet me although I arrange the meeting for almost a month in advance!
Even the sea water was cold and outside the wind blew hard so I couldn't count it even as a vacation!
If you are not from Spain better stay away!

September 16, 2025
Unprompted review
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Reply from Kyero

I’m really sorry to hear about your experience - I can see how upsetting and disappointing this must have been for you.

Just to clarify, Kyero is a property portal, not an estate agent. The listings on our site come directly from local agents, and we don’t own or sell the properties ourselves. That means details like legality of buildings, renovation permissions, or meeting arrangements are the responsibility of the agent advertising.

If you’d like, please email us at help@kyero.com with the property links and agent details, and we can follow up on your behalf.

Rated 3 out of 5 stars

dog problem

Make it possible to make selection if you have a dog!

September 21, 2025
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Reply from Kyero

Thank you for your feedback, Ronnie. We understand how helpful a 'pet-friendly' filter would be when searching for rental properties. I’m happy to share that adding this option is already included in our upcoming improvements to the Kyero search filters.

Rated 1 out of 5 stars

We have been in Spain 8 weeks looking…

We have been in Spain 8 weeks looking for property and have hardly ever had a response from agents on your site.

August 20, 2025
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Reply from Kyero

We’re sorry you’ve had so little response. We expect agents who advertise on Kyero to reply within two business days, and we know how frustrating it is when that doesn’t happen.

If you can share the property links with us at help@kyero.com, we can follow up and provide the agents’ contact details so you can reach them directly.

Rated 5 out of 5 stars

Excellent

Explain all questions briefly

August 17, 2025
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Reply from Kyero

Thank you so much for the 5-star rating. We’re glad you’re enjoying Kyero and that your questions have been answered quickly and clearly. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

I need information as to how a 74 year…

I need information as to how a 74 year old can get a mortgage: ( if it is allowed ) or find extended ( yearly ) rentals ?

August 4, 2025
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Reply from Kyero

Thank you for reaching out Charles. For mortgages, eligibility often depends on the lender’s specific policies, including age considerations, so it’s best to speak directly with local banks or mortgage brokers.

If you’re looking for longer-term rentals, our search filters make it easy to narrow down properties by rental duration, price, and location. Using these tools can help you find options that suit yearly or extended stays.

We hope this helps, and wish you the best in finding the right property.

Rated 5 out of 5 stars

the website is a bliss it transports…

the website is a bliss it transports you to the place ou are looking for

August 9, 2025
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Reply from Kyero

Thank you for your kind words, Elisa! We’re delighted to hear that using our website gives you a sense of being right in the place you’re searching for. We hope it continues to make your property journey enjoyable and inspiring.

Rated 5 out of 5 stars

Good information,

Good information,
Clear writing

August 9, 2025
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Reply from Kyero

Thank you for your feedback, Wil! We’re glad you found the information helpful and easy to follow. Your comments encourage us to keep making the property search experience as clear and straightforward as possible.

Rated 3 out of 5 stars

I would like to get all the information…

I would like to get all the information in the add, and not have to contact you for more information for every castle I want to look at.

August 6, 2025
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Reply from Kyero

Thank you for your feedback, Nina. We understand it can be frustrating when details feel incomplete. The information shown on Kyero comes directly from the listing agent, and we can only publish what they provide.

If there are specific details you need that aren’t included in the advert, we recommend reaching out to the agent through the enquiry form, as they’ll be able to give you the most accurate and up-to-date information.

Rated 3 out of 5 stars

The offer I receive by email is usually…

The offer I receive by email is usually not what I requested, so it's not relevant.

August 5, 2025
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Reply from Kyero

Thank you for sharing your feedback. If the properties you’re receiving by email don’t match what you’re looking for, it may help to review your search settings and create a new property alert based on your preferred criteria.

You can set this up by running a search with the filters you want, then clicking “Create alert” on the results page. This way you’ll only receive updates that are more relevant to your needs.

Rated 5 out of 5 stars

A breath of available properties to…

A breath of available properties to help in our search

August 4, 2025
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Reply from Kyero

Thank you so much for your kind words Annette. We’re glad to hear you’re finding our property listings helpful in your search!

Rated 4 out of 5 stars

informations are nearly always useful

informations are nearly always useful
informations are nearly always useful, plenty, nearly all what you need. Sometimes it would be useful to see more about the surroundings of the house, for example using images of thrones.

July 11, 2025
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Reply from Kyero

Thank you for sharing your thoughtful feedback. We are pleased to hear that you find the information valuable and take note of your suggestion regarding the surroundings of properties. This is very helpful for us as we continue to improve the experience.

Rated 1 out of 5 stars

It,s not an experience every property…

It,s not an experience every property you send me is not in my criteria apart from that no one contacts me. I said I,m looking for long term rental and you send me property thats for sale, I don't want to buy just yet and yes I have money. My limit is €700 per month not €1,500 like you send me.

July 9, 2025
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Reply from Kyero

We're sorry to hear about your experience and for any frustration this has caused. The recent emails you received were general marketing emails, not your saved property alerts, and you can easily unsubscribe from these at any time using the link at the bottom of the email.

If any properties you receive through your saved alerts do not match your criteria, please forward those emails to help@kyero.com so we can investigate and make sure your alerts are working correctly.

If you do not hear back from an agent and the property is still showing as available on Kyero.com, please let us know and we will be happy to follow up for you.

Rated 3 out of 5 stars

I like the houses you offer

I like the houses you offer
However I still need to fill in my requirements every time I log in

July 6, 2025
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Reply from Kyero

Thank you for your feedback, we’re glad to hear you like the properties you’re seeing. If you are referring to your search criteria, you can save these for next time by clicking on “Create alert” on the search results page once you’re happy with the criteria you’ve set.

The next time you log in, you can head over to https://www.kyero.com/en/alerts and click “See all properties” to view matching listings without having to fill in your requirements again.

Rated 1 out of 5 stars

Pay or Be Left Out: Kyero’s New Model

Really disappointing! Be aware that Kyero has recently changed its policy, and not for the better. They no longer allow agents who are not on a PrimeAI subscription to manually manage their listings in the dashboard. This means small agencies or independent sellers are completely excluded unless they pay for one of their expensive plans. The only options left are:
25 Listings – PrimeAI: 6 Months: €1,190 or 12 Months: €2,240
This shift feels like a cash grab and significantly limits access for those who prefer to work manually or don't need automated solutions. Very disappointing direction for a platform that used to be more accessible.

July 31, 2025
Unprompted review
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Reply from Kyero

Hi Marc,

Thank you for your honest feedback. We're sorry to hear you’re not satisfied with our service.

At Kyero, we continuously strive to improve our platform — not only to support our agents, but also to ensure a great experience for international buyers searching for their next home abroad.

While the majority of our recent development efforts have focused on enhancing results for our paying agents — to whom we’re deeply committed — we continue to support Free agents as well. Listings from Free accounts are still visible on our platform, provided they are uploaded via one of the many XML feed providers available on the market. This ensures our property catalogue remains fresh and up to date for buyers.

We’d of course be happy to welcome you back to Prime, or alternatively, support you in sharing your listings through a feed under a Free plan.

Please don’t hesitate to reach out if there’s anything we can assist you with.

Rated 5 out of 5 stars

Reliable

Reliable. Had a quick return to my request.

June 8, 2025
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Reply from Kyero

Thanks for the positive feedback, Carmen. We're glad we could help quickly!

Rated 5 out of 5 stars

Precision

Precision
Of presentations

June 11, 2025
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Reply from Kyero

Hi Leslie, thank you for the great review! We're very glad to hear you find the quality of our listings so high!

Rated 2 out of 5 stars

Your system doesn’t understand my…

Your system doesn’t understand my preferences

June 10, 2025
Kyero logo

Reply from Kyero

Hi Ben, thanks for your feedback, we're sorry to hear you're having trouble with the preferences. If you email us at help@kyero.com, we'd be happy to take a look and help you get things working as they should.

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