While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness and responsiveness of the support team. Many people appreciate the genuine and fast service, noting that the company stands by its products and provides effective post-purchase support. Consumers are also very satisfied with the reasonable pricing and the overall positive user experience, often mentioning the ease of downloading and applying licenses. However, some customers also noted issues with product activation, with a few experiencing difficulties getting their purchased keys to work initially. A small portion of people were dissatisfied with the response time, mentioning delays in receiving replies to their inquiries or not receiving a response at all. Additionally, some reviewers reported problems with the portability of tools or difficulties reaching customer support via phone.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praise the inexpensive software keys, quick... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and speed of the entire process.... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the outstanding and... See more

Response time

Consumers find response times to be ambiguous. Many reviewers praise quick responses, with some receiving... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the excellent and... See more

Based on these reviews

Rated 4 out of 5 stars

Besides having great pricing, the company has the desire to follow up with their customers. They respond quickly and want to solve any problem that may occur. It is very refreshing to have a great su... See more

Rated 4 out of 5 stars

The tools they provide are excellent. The only complaint I might have is that the tools are not portable to a new machine when I get one. However since the price is quite reasonable, I won't complai... See more

Rated 4 out of 5 stars

Was a little worried about getting the Access license especially after reading reviews that the license would show up very quickly. So when I ordered the license on a Sunday evening, I thought it wou... See more

Rated 5 out of 5 stars

Let me start by saying that I'm not a paid blogger. I'm just a dude working from a home with an out-of-state company. I've purchased from Kymakers on numerous occasions, and all the software they pr... See more


Company details

  1. Computer Software Store

Written by the company

KyMakers is an online platform for e-commerce. It has been created to offer genuine software keys to customers. We are a trusted Microsoft partner and sell only 100% guaranteed Microsoft software.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

530 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Aha moment

It took me a moment or two to figure out how to use the app, but once I did, smooth sailing. I am delighted to be able to use Word again in my writing, and was pleased with the price. I prefer the older version to the new AI one. The staff were ready to assist if there were any glitches. I would highly recommend getting your apps from them!

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

You have a phone number that doesn't work 307-219-0165

You have a phone number that doesn't work, a program that I'm not able to download, I've spent to much of my time messing with it. I'm not able to get to customer service for help, I WOULD LIKE MY MONEY RETURNED. PLEASE CALL ME . 813-368-7238

Your phone number 307-219-0165 does not work

February 24, 2026
Unprompted review
kymakers.com logo

Reply from kymakers.com

Hello,

We’re very sorry to hear about your experience and the frustration this has caused. That is certainly not the experience we want for our customers.

We are fully available via email and respond to all support requests as quickly as possible: support@kymakers.com

Please contact us directly at our support email and include:

Your order number

The email address used for the purchase

Once we receive those details, we will immediately review your order and help resolve the issue or process a refund if applicable.

We are committed to resolving this matter for you as quickly as possible.

Support Team

Advertisement
Advertisement
Rated 5 out of 5 stars

I would give a rating of 6 stars or…

I would give a rating of 6 stars or even 7 stars. Everything on my MS Office 2024 Pro Plus seems to be working just fine now. I still have a couple questions of which I await simple answers, but the programs work great at last!
Thank you.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

I had no problems with purchase and use of software

First I asked a question of Kymaker via their website. Iwas concerned about validity of the software. (Win10 Pro) I was pleasantly surprised that I got a response from the quickly and I was satisfied with their explanation of my questions. I know that doesn't really mean they're absolutely trust worthy, it was enough for me to decide to go ahead and spend the very small amount that I was spending for that Operating System.
I received a confirmation of purchase immediately and then within minutes I got an email with the key. That email also included an .iso file for the Op system but I didn't need that because I had already installed Windows 10 on my laptop. The provided key worked perfectly and it validated my install just as it should.
I'm very happy with the purchase and the whole process. I will use Kymaker again if I need something.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Works Great!

The keys work perfectly and the delivery time is immediate (no waiting via email). The download and installation instructions are super easy to follow.

February 21, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

Extreme decline in customer service.

Their customer service has gone right down the tubes. I used to have many smooth transactions. But, lately I've had problems with two key codes and it has taken days to even get someone to reply. And by then - it's too late and I need a refund because I had to go somewhere else. Their phone number NEVER connects to anyone and they are extremely slow to answer emails to their support address. Maybe success has gone to their heads - but I am displeased as I previously had great luck with them

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Kymakers helped make the transfer of my Microsoft product to my new computer effortless. Thank you so much for being there.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

The key came within a few hours and it…

The key came within a few hours and it did not work. I emailed them and they worked with me to get the proper product as I had ordered one not compatible with my computer. Messages were clear and concise and prompt. Thanks so much!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

no problems

Quick keys for windows at oem prices. Only issue was the iso download was 22H2 requiring hours and hours of patches to 25H2

February 13, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Keymakers is a very honest company

Keymakers is a very honest company, they truly care for their customer. I got in trouble for Win 11, keys to upgrade from win 11 home to win 11 prof. I reached out to them, they did not blame me to place a wrong order, but they helped me to get new keys and resolved my issue. I have been buying Microsoft software from them for last few years. I always experienced pleasant and helpful support desk. They go above and beyond their normal tasks. It must be rewarded - I can only say "Thank you very much". I am looking forward for a long lasting relation with this company. In todays world you surely do not find such a fine and decent company to work with.. Thanks again for your customer service.

February 16, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look