KYODAN Reviews 

74
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the fast delivery service, noting that orders arrive quickly and efficiently right to their doorstep. Customers consistently mention that the clothing is super comfortable, well-made, and features great materials with a true-to-size fit. Buyers are also very satisfied with the stylish designs, affordable prices, and overall value of their purchases. Some reviewers were not happy with unexpected return penalties, extra shipping charges, and difficulties regarding sizing options. A few people experienced product defects, mentioning issues like broken snap buttons, loose strings, or elastic bands coming apart.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality, comfortable fit,... See more

Quality

Reviewers mention positive feedback about quality, highlighting well made clothing with great filling and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting extremely fast shipping and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the Kyodan Forme pocket leggings. They are comfortable, durable, true to size and great value. They arrived quickly and I’m looking forward to their new season.

Rated 5 out of 5 stars

Very quick shipping with efficient company for delivery. Product was as expected and better. Good quality construction and I absolutely LOVE the oversized hood. Cozy! Love that the zippers open o... See more

Rated 5 out of 5 stars

Tripped on this website about a month ago and feel like I’ve discovered my favourite clothing brand now! Super comfortable well made clothes that are great for casual wear. Very happy and now a repeat... See more

Rated 5 out of 5 stars

Love the matching sets deal. This is innovative shopping I wish other retailers offer. Often, I have to hunt for matching items and it's annoying so kudos to a good solution. I hope one day, you facil... See more

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Activewear Store
  4. Men's Clothing Store
  5. Sportswear Store
  6. Streetwear Store
  7. Women's Clothing Store

Written by the company

Kyodan is an active lifestyle clothing brand designed for movement, comfort, and everyday versatility. We create modern activewear and athleisure pieces that help customers move easily from workouts to workdays, travel, errands, and relaxed weekends. Our collections are built around soft fabrics, flattering fits, practical details, and timeless colors that are easy to wear and easy to mix into your daily wardrobe. At kyodan, customers can shop performance-inspired essentials including leggings, joggers, pants, skorts, tops, jackets, outerwear, and matching sets for women and men. We focus on pieces that feel comfortable all day while still looking polished, so getting dressed feels simple whether you are heading to the gym, walking the city, working from home, or packing for a trip. Our goal is to make quality activewear more accessible without compromising on style or function. We care about fit, fabric, durability, and the small details that make clothing more useful: stretch, pockets, layering options, breathable textures, and silhouettes that move with you. We are committed to giving customers a smooth shopping experience, clear product information, reliable shipping, and responsive support. If something is not right, our team is here to help with questions about sizing, orders, returns, and product recommendations. Kyodan is made for real life: active, comfortable, practical, and ready for wherever your day takes you


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(74)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Easy to order

Easy to order. My order arrived promptly. Love the look, fit and price of the vest. My only quibble is the zipper is a bit fiddly. Thanks

October 31, 2026
Rated 5 out of 5 stars

Prompt shipping

Prompt shipping! Eventhough I really liked the jacket I ordered, it was too big so I had to return it. The online return process was simple and efficient.

October 30, 2026
Rated 1 out of 5 stars

Defective Product and Poor Customer Service

I am very disappointed with the customer service I have received so far.

I purchased a raincoat that arrived defective. I contacted you to request an exchange for the same item in a smaller size and provided the information requested. However, I was then asked to send additional photos and clarify what I wanted, even though my original email already explained my request.

I am still waiting for a resolution. It takes approximately two days to receive each response, and despite this delay, my issue remains unresolved.

This has been a frustrating and disappointing experience. I expected a much more efficient and customer-oriented service, especially when dealing with a defective product.

I would appreciate a prompt response and a clear solution to this matter.

October 30, 2026
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Rated 1 out of 5 stars

Fast shipping poor quality

Shipping was extremely fast which I was very happy for it. Quality was good and ws also happy for it but I have had the vest for a week, worn it literally 3 times and one of the snap buttons has already fell off.

October 22, 2026
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Rated 5 out of 5 stars

Very quick shipping with efficient…

Very quick shipping with efficient company for delivery. Product was as expected and better. Good quality construction and I absolutely LOVE the oversized hood. Cozy! Love that the zippers open on both sides when sitting down.

October 22, 2026
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Rated 5 out of 5 stars

Love the matching sets deal

Love the matching sets deal. This is innovative shopping I wish other retailers offer. Often, I have to hunt for matching items and it's annoying so kudos to a good solution. I hope one day, you facilitate customers of different heights by making it easier to find items that will fit them. It's easy to publish inseam lengths but better to eventually offer petite, regular, and small. May you grow and continue to change.

October 28, 2026
KYODAN logo

Reply from KYODAN

Thank you so much for your feedback!

We’re so happy you’re enjoying our matching sets.

We also really appreciate your comments about inseam lengths and additional fit options, this feedback like this helps us continue improving.

Thank you for supporting Kyodan

Rated 5 out of 5 stars

Delivery was very fast

Delivery was very fast. Happy with my purchase. The jacket was as described

October 21, 2026
KYODAN logo

Reply from KYODAN

Thank you for your wonderful review!

We’re so glad your order arrived quickly and that the jacket was exactly what you expected.

We hope you enjoy wearing it!

Rated 1 out of 5 stars

Items went on sale the next day and i…

Items went on sale the next day and i was refused a price adjustment. I had to reorder the exact same items and will return the original order (my order qualifies for free returns and free shipping) Make it make sense

October 27, 2026
KYODAN logo

Reply from KYODAN

Hi Elaine,

We’re very sorry to hear about your experience and understand why this situation was frustrating.

We are currently reviewing your case internally to better understand what happened and how it was handled. We truly value your feedback, and we apologize that the service you received did not meet your expectations.

We would genuinely appreciate the opportunity to earn back your trust. We hope you’ll consider shopping with us again in the future, as we certainly do not want to lose you as a customer.

Thank you for taking the time to share your experience with us.

Kind regards,
Kyodan Customer Support

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