LA BITES Reviews 125

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I placed an order yesterday payed on my card . The it says I would receive email which I needed to open to place order. Upto today not receive the email yet payment has come off my card . Can you plea... See more

Rated 1 out of 5 stars

ordered a pet station but made made payment which went under another company..which didn't sell petstations ..it sold electronics...so be careful..the person selling on fb is olivia mccarthy ..is she... See more

Rated 5 out of 5 stars

I’ve been struggling to find a company which sells American goodies at a reasonable price. I then came across this one. Unfortunately our holiday to America this year has been cancelled and my boyfrie... See more

Rated 1 out of 5 stars

This is a total con, 3 amounts of money taken out , till I cancelled , seems ordering your entering into an agreement , and no tray , when I phoned I am no wiser what the money was for , except I ca... See more

Company details

  1. Candy Store
  2. Chocolate Shop

Written by the company

We are here to supply you with a wide range of your favourite American treats. Importing USA brands like, Grandma’s, Kellogg’s, Keebler, Cheetos, Oreos, General Mills and Jolly Rancher; just to name a few.


Contact info

1.9

Poor

TrustScore 2 out of 5

125 reviews

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Rated 1 out of 5 stars

Zero stars

If I could give zero stars, I would. Tried placing an order yesterday. This was the error message I was given {Some items in your cart can’t be shipped to the address you entered. Review your address to ensure that all fields have been entered correctly and try again} After several messages back and forth ''Tech Support'' came up with this conclusion. [ Our technical team has informed us that there is no issue on our side of things.] Not helpful if you are trying to sell things. There is much room for improvement. Take a chance on this website. But you have been forewarned.

November 12, 2021
Unprompted review
LA BITES logo

Reply from LA BITES

The error message was clearly a customer error and not a fault of our website. We have never had a customer said that they were unable to place an order before. The website received numerous flawless orders on that same day. Very misleading for her to leave a negative review having not even used our services.


UPDATE!!

Why forewarn other potential customers when YOU returned to our website and still placed an order with us days later that you managed to process smoothly without an "error"?

Stay Blessed, Holl!


Regards,

LA Bites
Customer Service

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Rated 4 out of 5 stars

Great selection of products and quick…

Great selection of products and quick delivery.

My only critique is of the delivery service they use, which will only deliver M-F and during working hours. Moreover, they will not deliver to you unless you are physically present. I urge them to consider using a more flexible service to allow the package to be left without signature, or left to another person (for example, a building manager).

September 10, 2021
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Rated 5 out of 5 stars

I'll be coming back for more.

I love my American treats and this site has a nice variety at good prices too. Dispatch and delivery times were really quick, I will be coming back when I need a top up.

August 11, 2021
Rated 5 out of 5 stars

Always pleased with this place

Always pleased with this place. Wish they had more Taki flavours in stock and hot Cheetos though. I guess it takes a while for them to replenish stock. Didn’t like the marshmallows which was a terrible surprise, far too soft. The texture is just not great. British marshmallows are much more tasty. This isn’t Labites’ problem though. It’s personal taste. Deliveries are always packaged well and delivered on time.

August 1, 2021
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Rated 5 out of 5 stars

Great service and products!

Easy website to navigate with lots of products and I hadn’t been able to find on other American food sites. Speedy delievery. Products nicely protected inside the delievery box. 100% recommend and will be buying again from LA Bites.

June 9, 2021

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