La Boutique Officielle Reviews 

15,722
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Grand choix de baskets . Choix du point relais très simple . Confirmation de la commande rapide et expédition rapide . J'attends la réception.

Rated 5 out of 5 stars

Very fast delivery!!!! Very happy with the results and the quality of the products 🤜🤛💪💪💪

Rated 1 out of 5 stars

This has been an extremely frustrating and disappointing experience. I ordered a pair of sneakers weeks ago, and they have still not arrived. There has been no clear communication, no updates, and... See more

Company replied

Company details

  1. Clothing Store
  2. Men's Clothing Store

Written by the company

Leader sur le marché du Streetwear, LaBoutiqueOfficielle.com offre le plus grand choix de vêtements et de tenues stylées : Baskets, Pulls, T-Shirts et Jeans... Regroupant plus de 300 marques différentes vous trouverez parmi elles les plus stylées telles que Ellesse, Tommy Hilfiger, adidas, The North Face ou bien Calvin Klein...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(15,722)

2,127 reviews in the last 12 months

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Rated 1 out of 5 stars

worthless had to much problam

August 12, 2022
Unprompted review
La Boutique Officielle logo

Reply from La Boutique Officielle

Hello,
We are sorry you had some problem. We invite you to contact the customer service and see with them to find some solutions.
You can join them by mail at this address contact@laboutiqueofficielle.com or by phone : 0482540170.
Have a great day.

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Rated 1 out of 5 stars

They are thief I wait for my package…

They are thief I wait for my package more them 20day I did not receive the package for 400€
I ne i wait for thé refund up to 2 and half months the never refund I call them more then 20 times keep saying wait wait wait if I wait more then 1 year alas I they keep say wait
And I know well they don’t want to refund
Well doing keep this to every client

August 10, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible Customer service

I have still not received my parcel. Apparently it has been lost but no one will take responsibility. I ordered it over 2 weeks ago. No communication from La Boutique Officielle with an update and when I spoke to the Customer service they had no update, said they could do nothing and that I had to just wait and then put the phone down on me. I am still waiting. It was a Fathers Day present. Very disappointed.

June 22, 2022
Unprompted review
La Boutique Officielle logo

Reply from La Boutique Officielle

Hello,
We are sorry to read your disappointment following your return of order.
Can you give us your order number, by editing your comment please, in order to have more information on the problem encountered and thus send them back to the service concerned ?
Thanking you,

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