LabTech Data A/S Reviews 

I reached out about a warranty claim after our electric toothbrush broke. They were helpful and patient throughout the process, and made sure the toothbrush was fixed by the manufacturer. It turned into a long process but they continued to provide good customer service. Would purchase from LabTech again without hesitation.

Order rejected due to stock limitations

I ordered a RAM kit that was listed as available on the website and the next day I received an email informing me that the order can not be fulfilled due to there being no stock.

Considering LabTech is a technology retailer and understanding how easy it is to update the available stock on a website it is extremely unprofessional that there is no live stock count of a product.

I do not recommend this webshop as they are unreliable.

Excellent service and they are always willing to help.

The description should of said it was thunderbolt 1 connection when I need thunderbolt 3 so now I am forced to by yet another adapter

a very good service , quick and on time , no hassle, quality product. recommended. a good legitimate webshop.

Super side og handle og hurtig levering Mvh Frank Hansen.

My computer had become unable to start up. After countless attempts, I carried the heavy machine to Labtech Helsingør and placed it on the counter in front of Martin (perhaps his name) last name Stark. Huge and somewhat eccentric guy.

I explained the situation, as best I could in my state of moderate impairment from sleep deprivation. He first snapped onto the smaller problem the start button not working after a reconnection of cables wherein I had put a plug into a different port (in my reconnecting all cables to see if that would jump my PC to life) and explained to me in detail which plug went where and how to read that on the machine.

I was somewhat impatient due my stress and desire to get the machine working again to resume my work, but appreciated the gesture of teaching me how to solve the problem on my own the future. This was a theme stretched across our interaction.

Because instead of taking the machine in and charging me for something that might be a software problem that I'd be able to fix on my own (being relatively competent with procedures for fixing common issues and knowing the hardware components inside) he advised me as best he could on how to approach the problem and stated that I could come back with the machine if that did not work.

It showed me a guy of service focused on solving problems for people instead of just exploiting their situations for financial gain in situations that did not warrant a professional reparation. Martin quickly came to a somewhat accurate estimation of my level of knowledge on computers and used that in his communication with me.

He showed patience, pedagogical skill and technical knowledge. Giving me a good service experience and impression of the store in Elsingore, which will benefit the Labtech brand.

So here is my positive account of my experience and my thanks to Mr. Stark. Keep up the good ways man and you're likely to bring more good experiences to the people visiting the Labtech store.

God service og minded for gode kvalitet. Godt personale. Hilsen Michael J.

Today, I went to LabTech at Holsterbrovej in Viborg, and I got an excellent service. The employee, Andreas, offered me to check what was wrong with my iphone, and he spent half an hour on checking and repairing, before he found out that the problem was more complicated. He said he would do some more research into the problem, and he told me he would contact me with further information. A couple of hours later I got an sms from him, saying that he had talked to some of his former colleagues and found out what the problem was; adding that it was of course completely up to me whether I would decide on getting it repaired or not and how much it would cost. At the end, I decided not to get it repaired and buy a new phone instead. But it was still super attitude from his side and not the least - a sign of loyalty. Thanks a lot.

I ordered a motherboard and a cpu. They were out of motherboards like I ordered so they called me to ask if an upgrade would be possible for the same price. I agreed as long as the specifications were the same (I ordered one with 4 ram slots and we both agreed that the next motherboard will have the same amount). When I received the motherboard it only had 2 slots.

Prisen på varen var godt, og levering var hurtig

Super service, pris og leveringstid!

Great service, as always, thanks.

I’m very glad with my purchase, fair price and super fast service, I got the ssd hd in less than 36 hrs.

Had to go repair a PC with a suspected brain dead SSD and HDD, upon 'completion' they told me that the SSD was dead and that was that. I asked them to install Windows on the brand new HDD that caused the whole troubles as a trial (I even asked them not to put windows key in, thinking they wouldn't charge for just installing the free version of windows.) and as expected the HDD was busted as well. They charged me 899 DKK for the windows installation and a 240 GB new SSD, and they did not even explain what the issue was.

Ok ekspedition.