Es facil de utilizar. Me gusta mucho que se puede ocultar los datos, me siento mas segura. (la app) And it's always a pleasure to communicate with the team. Arturo is highly recommended gestor. He... See more
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I've rated this app at four stars is good but could be better, it's not easy to find payments made or due. Not everything translate automatically and I still end up emailing the bank.
Company replied
Good morning I must add Elena one of your emplyee treats her clients brilliantly irrespective of caste creed nd nationality.. I hve send her appreciation earlier too u can go through my comments... See more
I don't have any problems using the app., it is very easy to navigate and convenient and I also appreciate the support from my advisor
Company replied
Company details
Written by the company
En CaixaBank trabajamos cada día para estar cerca de las personas en todo lo que realmente importa. Nuestro propósito es contribuir al bienestar financiero de nuestros clientes y al progreso de la sociedad, ofreciendo asesoramiento experto, soluciones digitales innovadoras y un trato cercano y personalizado. Nos guiamos por valores como la calidad, la confianza y el compromiso social, y creemos en una cultura basada en la colaboración, la agilidad y la responsabilidad. Somos más que un banco: somos una red de personas comprometidas con mejorar la vida de otras personas.
Contact info
Calle Pintor Sorolla, 2-4, 46002, Valencia, Spain
- 938 87 25 25
- www.caixabank.es
4.4
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Staff are extremely professional in…
Staff are extremely professional in their approach always friendly and welcoming
October 6, 2026
Es facil de utilizar
Es facil de utilizar. Me gusta mucho que se puede ocultar los datos, me siento mas segura. (la app)
And it's always a pleasure to communicate with the team. Arturo is highly recommended gestor. He always exceeds the expectations. Thank you for always assisting me whenever needed. (Oficina presencial)
July 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from CaixaBank
Hello, the CaixaBank app team sincerely appreciates your rating, and we are committed to continuously improving our service. Thank you for your trust.
Reply from CaixaBank
Thank you for your support! Your feedback is very valuable to us. We are pleased to hear that you are having a good experience with the app, and we will continue working hard to ensure it stays that w
Could do better
I've rated this app at four stars is good but could be better, it's not easy to find payments made or due. Not everything translate automatically and I still end up emailing the bank.
November 4, 2026
Reply from CaixaBank
Thank you for giving us a good rating. We work every day to offer you the best service and so you can benefit from constant improvements and new features in the app.
Reply from CaixaBank
Gràcies per compartir la teva opinió. Continuarem treballant per oferir-te cada dia una millor experiència.
Reply from CaixaBank
Thank you for sharing your feedback. We will continue working to provide you with an even better experience every day.
With Jessica in 08033 tore baro caixa…
With Jessica in 08033 tore baro caixa bank is the best
November 4, 2026
Reply from CaixaBank
Hello, the CaixaBank app team sincerely appreciates your rating, and we are committed to continuously improving our service. Thank you for your trust.
Reply from CaixaBank
Thank you for sharing your feedback. We will continue working to provide you with an even better experience every day.
Reply from CaixaBank
Thank you for your support! Your feedback is very valuable to us. We are pleased to hear that you are having a good experience with the app, and we will continue working hard to ensure it stays that w
It's easier to access and understand…
It's easier to access and understand everything
My money is secure
Mycard is great
November 4, 2026
Reply from CaixaBank
Thank you for sharing your feedback. We will continue working to provide you with an even better experience every day.
Reply from CaixaBank
Hello, the CaixaBank app team sincerely appreciates your rating, and we are committed to continuously improving our service. Thank you for your trust.
Easy accessible
I don't have any problems using the app., it is very easy to navigate and convenient and I also appreciate the support from my advisor
November 2, 2026
Reply from CaixaBank
Thank you for giving us a good rating. We work every day to offer you the best service and so you can benefit from constant improvements and new features in the app.
Reply from CaixaBank
Thank you for sharing your feedback. We will continue working to provide you with an even better experience every day.
Good phone app
November 4, 2026
Reply from CaixaBank
Hello, the CaixaBank app team sincerely appreciates your rating, and we are committed to continuously improving our service. Thank you for your trust.
Fácil e intuitiva.
November 4, 2026
Reply from CaixaBank
Hola. El equipo de CaixaBank te agradece la valoración y nos alegramos de que tu experiencia haya sido positiva.
Service is first class from the bank…
Service is first class from the bank itself to Internet customer services and options available.
November 4, 2026
Reply from CaixaBank
Thank you for giving us a good rating. We work every day to offer you the best service and so you can benefit from constant improvements and new features in the app.
The staff very helpful and friendly and…
The staff very helpful and friendly and attended very well
October 8, 2026
Reply from CaixaBank
Thank you for your support! Your feedback is very valuable to us. We are pleased to hear that you are having a good experience with the app, and we will continue working hard to ensure it stays that w
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