My fan arrived in a damaged box, so when I opened it I wasn’t surprised to find it didn’t work. The fan was much more lightweight than I expected too and I’m not sure how effective it would have been... See more
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The item a free standing air cooler purchased on line came with chinese symbols that we could not understant. When we contacted the company for a refund we were told that it had to go back to chi... See more
A wonderful shopping experience, customer service, and a great product! The mini heart personal alarms are super cute, well made, and look like all the "hot" bag accessories that are trending right no... See more
How stupid I was to order from this company. Ordered more than a month ago - no product, no money though on their website they promise the delivery within 5 working days.. Also, I later realised... See more
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Order took around ten days to arrive.
Order took around ten days to arrive.
Box crushed but that be transit fault.
Item is good, works well in this heat.
So not a ghost shop, i ordered befor i read reviews, that would of put me off. Glad i did.
DO NOT BUY FROM THIS COMPANY IT IS A…
DO NOT BUY FROM THIS COMPANY IT IS A SCAM - SPEND YOUR MONEY ELSEWHERE
AVOID AT ALL COSTS
DON'T BUYFROM THIS COMPANY
DON'T BUYFROM THIS COMPANY.
I made the mistake of buying a bird feeder which took for ever to come. Not a problem if it had functioned. No instructions. I examined it carefully to see where the seed should be put in. The top didn't look likely and anyway was very difficult to remove. I examined the bottom but could see that was not intended to be removed so pulled on the top it came half away and that was because the little lugs that had held it on had torn away. If I totally removed the top there would be nothing to hold it in place and the bird seed would get wet in the rain. So a bird feeder you can't actually fill. Please take warning. I star cos I have to!!
I think this is one of those Ghost shops
I think this is one of those Ghost Shops..
DON'T BUY ANYTHING FRIM THEM SERIOUSLY.
I bought 3 japandi 3d wall art pieces. The picture shown them framed like the ones Wayfarer sell, but they aren't anything like the real good ones i must add, that Wayfarer sell, they arrived in a small envelope, no frame and completely unusable because they'd been folded up into small squares. The exact same ones are on Temu for a fraction of the price.
SERIOUSLY GUYS these are scammers..
Lovely boots really good quality as…
Lovely boots really good quality as good as uggs tracking good too
5 stars
Scammed
Scammed. Sent a poor quality speaker terrible sound. Asked for return and refund and they're offering 30% they obviously dont have a proper returns policy. Shocking that people are out there getting away with this
Do not use...paid nxt day delivery ...2…
Do not use...paid nxt day delivery ...2 weeks in still nothing n keep getting told on way
Absolutely beautiful item
Absolutely beautiful item, well worth the money, delivery was a bit delayed but customer service were great, item arrived following day
Don’t use
Don’t use. Product very late in delivery and absolutely nothing like as described. Rip off. Stay clear.
Bought a watch
Bought a watch, wasn't monitoring steps properly, complained and they said because it was over three months they couldn't do anything, now watch has stopped working and not 12 months old, absolute rubbish company, stay away from them.
This company is a complete scam
This company is a complete scam. They advertise great products and send shit ones!
When you ask for a refund they offer you a 20% refund.
When you refuse and ask for a full refund. They as you to send it back to China at your own expense.
It is completely fake
They are now bombarding me with sales emails.
They should be shut down 😡
Excellent shoes
Excellent shoes, shipment bit slow but quality is superb!
Check size chart before selecting clothing
I ordered a leather jacket. The jacket is well made but unbranded. The sizes are very small. I would normally be a Large but had to order a 2XL which was still a size too small when it arrived, despite checking the measurement chart guide. I’d suggest ordering at least one size up for the measured guide.
WARNING
WARNING - SCAM COMPANY
My mum bought my kids a sound tower from this website. The item was absolutely not as advertised. It came in a broken box with pieces missing. The bag of marbles was also ripped with marbles missing. Not to mention the tiny size it came in, it was advertised as 3 foot tall and it's actually about 30cm.
Cheap and nasty construction.
My mum luckily got a refund, however, days later her card was hacked and she's certain it was this company.
Do not order from this site.
Ordered children's smart watch on 22nd…
Ordered children's smart watch on 22nd April, arrived today 6th of May, so long waiting but everything perfect, just as described. Child happy!
said 3 days delivery its been 2 weeks…
said 3 days delivery its been 2 weeks they are not a uk based company my order has yet to arrive at Heathrow airport, so where is it coming from
no support no email replies have had 11 tracking updates, and still no sign, have called bank and asked to recall payment. NEVER BUY ANYTHING FROM HERE
Do not order from this shop!!!!
Do not order from this shop!!!!
I had to contact my bank for assistance. Luckily I purchased through SHOP. They were very helpful in securing my refund. This online shop should be closed down by trading standards!! They lied about UK based posting. They are an absolute nightmare with outrageous customer service. The only reason they poorly attempted to converse with me was because I initiated Chargeback through my bank and a dispute though Shop payments
Based on my experience, LaCasaDellaFibra appears to operate like a dropshipping model, where returning items is made impractical.
I purchased a wall clock advertised as a high-quality minimalist design with metallic/embossed features. The item received was significantly different – the finish appeared to be a low-quality print with no metallic elements, and overall did not match the product images or description.
I contacted the seller within the return period to request a refund. While they initially engaged, they refused to provide a reasonable return option and instead required the item to be shipped to China at my own expense.
The seller then attempted to resolve the issue by offering partial refunds (first 20%, then 50%) rather than accepting a return for a full refund. This approach felt like an attempt to avoid proper resolution rather than address the issue.
Under UK consumer law, items must be as described, and customers should not be expected to cover disproportionate return costs where this is not the case.
Overall, this was a disappointing experience. I would advise others to proceed with caution, particularly regarding product quality and returns.
Excellent quality
Excellent quality and so comfortable and cosy and warm fleece blanket big smile loads of stars 🌟🌟🌟🌟🌟
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