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2.9

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Awful customer service

I placed £45 but was advised by surgeon post op I could not have these shakes yet. I tried everyday to contact this company, phone, website, email and they just ignored me. I just wanted to put order on hold. Total waste £45.
Awful customer service, they have lost me as a customer

May 3, 2024
Unprompted review
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Rated 3 out of 5 stars

Lack of products, No replies to customer emails

First off great product WHEN they have any in stock. Been purchasing or should I say trying to purchase their products for the last few years, but they are regularly out of stock of many items, when emailed or messaged about website/stock issues on any of their social media outlets I get no reply (and still waiting). Have filled in their surveys and been sent discount codes which I'm unable to use due to lack of stock. So getting a reply or ANY feedback from them is nonexistent which is such a shame consider their product is really good... when they have in any stock.

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Tasty protein shakes

The Ufit protein shakes from this company are delicious, especially the white chocolate one which is heaven in a bottle. I started using them as meal replacements for the odd breakfast/lunch as they`re filling, but now I have them whenever I can fit them in as they`re so tasty.

July 30, 2021
Unprompted review

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