Lacollective Reviews 

207
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Sizing well and truly off, a house full of swimmers and a size that would fit one of 3 if it was one way or the other was not suitable for any. Very limited sizing options, delivery long and pricey wh... See more

Rated 1 out of 5 stars

Literally, the worst company I’ve ever done business with in 17 years of doing business. They are con artists, liars, and when we were working together, they perpetrated fraud almost every single da... See more

Rated 1 out of 5 stars

0 stars, I have nothing new to add to all of the other reviews. the WORST customer service experience. I think they hope that you just get frustrated, give up and keep the product. The product suck... See more

Rated 1 out of 5 stars

Worst online ordering experience I’ve ever had. You guys lied to me twice about why my order hadn’t shipped yet (outing yourself in your lies) and then you had to refund my bill after fücking up my or... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Swimwear Store
  4. Women's Clothing Store

Information provided by various external sources

LA Collective is a full service fashion incubator & ecommerce platform bringing celebrity & influencer brands to market. Our vertical and seamless platform of design, development, manufacturing, marketing & fulfillment is transforming the fashion indus...


Contact info

1.2

Bad

TrustScore 1 out of 5

207 reviews

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1.2

All reviews

(207)

1 review in the last 12 months

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Rated 1 out of 5 stars

Unfortunately not a positive experience...

I unfortunately did not have a positive experience ordering from LA Collective. It took 3 weeks for the order to be fulfilled. After I ordered, the company began advertising multiple new promotions and discounts to promote more business. If they were having trouble fulfilling current orders it seems irresponsible to be trying to get an abundance of new orders. It ultimately took 1 month for my items to finally arrive.
The items that I purchased (from the Morgan Stewart Sport Collection) are extremely cheaply made. A different seam rips on the pants every time I put them on, and they're even a bit big, so it's not due to overstretching. For the high price paid for these items, this is extremely disappointing. I won't be purchasing this brand or from this company again.

April 14, 2020
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service!

I made a mistake when placing an order (accidentally ordered 2 pairs of the same leggings but only mean to order 1). However once I noticed this, I contacted LA Collective and they IMMEDIATELY replied with the change to my order and the refund would begin being processed. I was very impressed with customer service!

April 9, 2020
Unprompted review
Rated 2 out of 5 stars

I love the look of the clothes but…

I love the look of the clothes but after two unsuccessful orders I found out the hard way that in no way do they match with real women's adult sizes. They fit like little girl's clothing.

April 9, 2020
Unprompted review
Rated 5 out of 5 stars

Love!!!

Love the leggings! They were soooo comfortable and stayed in place during my run and workout. My husband loved them too :) I am usually in between M & L but based on the sizing chart and the note about them running a little bigger I went with the M and they fit great!! The shirt I ordered (pineapple crop) is so comfy too! I ordered a large (again always in between sizes) so i ordered a L but next time I would order a M since it’s a looser fit.

April 7, 2020
Unprompted review
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Rated 1 out of 5 stars

Poor Customer Service, still no product received

I understand that we are living in unprecedented times and that there will be delays. My input to you would be to keep your customers up to date on their orders. I had placed an order at the beginning of March and it said 3-5 days delivery. Just over 1 week I reached out for an update. At that time I was told that you didn't have the stock because the items that I ordered were in high demand. I followed up 2 weeks later and the response I got this time was due to COVID19 delays and that my order would be shipped out no later than next week. I followed up again 1.5 weeks later and then later that day without a response I received a shipping confirmation. This was April 2nd. The item still has not been picked up and has not been shipped. Meanwhile the funds have been withdrawn from my account over a month ago now and I have not received any product. This is my first time ordering with LA Collective and so far it has not been a pleasant experience. There has been no customer service except for returning almost all of my numerous emails.

April 7, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible Experience

Considering what’s going on right now, I get why delivery would take a little longer than usual, but 21 business days to ship TWO ITEMS is beyond ridiculous if you ask me. Customer service took two to three days to respond with false information. I will never, repeat never, buy from this company again.

April 7, 2020
Unprompted review
Rated 2 out of 5 stars

Good Quality, Horrible Sizing

I bought the Morgan Stewart Sport Leggings in Sugar Almond. The fabric was a great material and I loved the color but unfortunately neither the XS/S or M/L fit me (these are the only 2 sizes offered). I wear a small or size 6 at every place I buy leggings and I found these leggings sizes to be very noninclusive for my very average size. The XS/S was practically bursting at the seams when I put them on and the M/L were so big that they were gaping at my ankles and wouldn't stay up on my hips and kept slipping down my hips and legs. Due to the excessive cost of returns and only store credit option, I opted to gift the leggings to other people, especially since I felt that there weren't any other leggings for me to buy if neither of their sizes for this style fit me. Ultimately, I wouldn't recommend to anyone which is so unfortunate because I was incredibly excited to finally buy a pair of these leggings.

April 6, 2020
Unprompted review
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Rated 2 out of 5 stars

My order took over a month to ship

My order took over a month to ship and was charged immediately. I had to email customer service multiple times and never got a response. I reached out via Instagram and finally got a response however they kept telling me “it will ship this week” this went on for weeks. I was suppose to receive a tote with the set but that never came. I will say the actual set I ordered is very soft and nice quality but the fact it took so long and I barely got any assistance makes me never want to order from LA collective again

April 4, 2020
Unprompted review
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Rated 1 out of 5 stars

Placed order 3 weeks ago

Placed order 3 weeks ago, no delivery, no shipping information, no update, nothing. Extremely unprofessional and will not be ordering from them again.

April 4, 2020
Unprompted review
Rated 1 out of 5 stars

Unhappy- month + with no delivery or updates

I ordered over a month ago and I haven’t received my items... it was before the coronavirus impacted businesses drastically... I haven’t gotten an email saying, I’m sorry for the delay, I haven’t gotten an update from them as to when they will send my order- NOTHING! But they of course have charged my credit card already... figures.

April 4, 2020
Unprompted review

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