This site appears to be a scam. My order was “delivered” to an address in the US even though I am in Canada. No reply from customer service after several attempts to contact them. Will have to file a... See more
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Ordered some boots for my daughter for Christmas, no delivery, no feedback when emailed to trace, such a massive scam, have raised a fraudulent claim with my bank who are investigating STEER CLEAR C... See more
Total scam ordered a product said it was delivered however delivered to new York and I live in florida I'm putting in a fraud case with local police and my bank
I absolutely LOVE all of the items I purchased! Shipping was faster than I expected. I also like that each item was individually placed in its own plastic zip storage bag prior to bundling for shipm... See more
Company replied
Company details
Written by the company
At Laddygo, we love bringing you the latest dresses, shoes and accessories, right to your doorstep! With expert design and incredibly affordable prices, you can shop hassle free and choose the right items for your budget. Our online storefront lets us bring you high quality items at excellent value. We have creative new designs to fit every style, created with skilled craftsmanship.
Contact info
Hong Kong
- laddygo.com
2.3
Poor
452 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
This site appears to be a scam
This site appears to be a scam. My order was “delivered” to an address in the US even though I am in Canada. No reply from customer service after several attempts to contact them. Will have to file a fraud claim in order to get refunded.
December 27, 2024
Unprompted review
Total scam ordered a product said it…
Total scam ordered a product said it was delivered however delivered to new York and I live in florida I'm putting in a fraud case with local police and my bank
January 10, 2025
Unprompted review
No package
LZ128323009CN
Big scam. Claims package delivered on the 26 of December in PA. The problem is it is delivered in PA and my address is in Texas.
December 27, 2024
Unprompted review
Complete scam🤬🤬🤬
Ordered some boots for my daughter for Christmas, no delivery, no feedback when emailed to trace, such a massive scam, have raised a fraudulent claim with my bank who are investigating
STEER CLEAR COMPLETE SCAM
December 17, 2024
Unprompted review
No refund for my return
I ordered sandals that arrived not only nothing like the pictures, but so badly made they were completely unbearable for anyone. I got permission to return them, and followed all instructions including paying for return postage, but after fighting them for a refund for years, they have never returned a dime of my $73+. They claim to have never received the return even though I have the paperwork to the contrary.Their headquarters are in Hong Kong and like so many of these crooked companies that crop up on Facebook, I think they feel safe scamming us from afar. Don’t deal with them.
November 1, 2023
Unprompted review
I love all the shirts I have bought…
I love all the shirts I have bought over the years. I get so many compliments on all of them I just love laddy go app. Sometime things takes a little longer to get things but was only during Covid but I have never got anything I didn’t love! You can’t go wrong when ordering from here!
October 13, 2022
I’m very disappointed in tops I…
I’m very disappointed in tops I ordered. They fit nice, but supposed to be sparkly with sequins for our beach vacation formals. These do not have sequins or and sparkles at all. It’s a grey and white speckled area that should have the sequins sewen on.
They misrepresented their tops!
September 26, 2022
Unprompted review
I love your clothes and prices
I love your clothes and prices. Delivery time is a little slow though
September 5, 2022
Reply from Laddygo
Hi Laurie,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
My experience was fine with laddygo
My experience was fine with laddygo. I always shop there and have never had a bad experience.. great place to shop..
August 31, 2022
Reply from Laddygo
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Excellent customer satisfaction!.Highly…
Excellent customer satisfaction!.Highly recommend!
August 22, 2022
Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Always a pleasure and now even better
Laddygo has improved their order processing and shipping time to the United States remarkably since the pandemic! I couldn’t believe how quickly I received my order. That was a welcome surprise. And of course their selection, prices and quality continue to be outstanding! They have the cute factor, and sexy vibe down. Also, customer service when emailing them is always very attentive, so you don’t need to stress about uncertainty with ordering from overseas. 5 🌟s❣️
August 3, 2022
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Very happy with my clothes and delivery
June 17, 2022
Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
I love my dress!!!!!
I love my dress!!!!!! Fits great, well made. Will buy more from Laddygo!!!
June 11, 2022
Reply from Laddygo
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
2out of3were ok the third top was…
2out of3were ok the third top was supposed to be grey but turned out to be beige instead not satisfied disappolnted
June 11, 2022
Reply from Laddygo
Thank you for your review. Typically there would be a slight color difference between the real item and the one shown online, mainly because the settings of the computer screen could alter the color of the pictures shown on our website. We seek your understanding and apologize for this slight confusion.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
I never received one of my dresses that…
I never received one of my dresses that I purchased. I never got contacted about the dress and no one contacted me back on my email about where my dress might be.
June 9, 2022
Reply from Laddygo
Hi，
We're so sorry that shopping experience did not match your expectations.
This does not sound like a typical our experience at all. here we check all items have been delivered. Our records show that we have contacted you via email and made an effort to solve this problem. We will be personally reaching out via email to ensure you are feeling taken care of.
Please contact us back if you need any help.
The 1st order I received was great and…
The 1st order I received was great and fast this 2nd order isn't doing so well haven't received it and its been over15 days and still waiting!! ugh
May 24, 2022
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Could you please provide for the second order number? we would love to check the order status for you. Or you can feel free to contact our customer service. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
It takes a VERY long time to process…
It takes a VERY long time to process and even longer to get the items. It has taken a month to get to me. Long after events have come up and had to choose and purchase something else because my order takes too long. There is not good customer service.
May 23, 2022
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power.we would be very happy if you like our items. We also appreciate your honest feedback about your experience. As a professional online shop, we always spare no effort to satisfy our customers. We will try to improve our delivery system to make it faster and safer. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Great service
May 13, 2022
Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Rating
The products are good ; however one garment was not sent; another style was sent in its place; which I believe it to be an error. Otherwise I rate it a 5 Starr, due to my having serval orders to be shipped
May 12, 2022
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
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