Lagoon Baby Reviews 6

TrustScore 4 out of 5

3.8

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Company details

  1. Baby Store
  2. Baby Clothing Store
  3. Children's Clothing Store

Information provided by various external sources

We are a family-run online retail store specializing in cloth diapers and natural parenting supplies. We have a weakness for cute diapers :)


Contact info

3.8

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great for everything kid related

I've been shopping with Lagoon Baby since they opened. They provided me with cloth diapers, cute clothes, and a plethora of Jellycat. My kids are well beyond baby stuff, but we still get our Jellycat from the Lagoon. <3 Great service, great selection.

March 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Took my money and ran.....

I ordered over $100 of products and they never shipped my items. They took my money and ran. I tried contacting them for two months, many times and several different ways (email, Facebook etc) and they ignored every single attempt to contact them. I had to go to my bank to get them to reverse the charge.

June 25, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional!

My husband was looking to order a gift for me and had found it on the Lagoon Baby CA website. Staff communicated wonderfully and were so kind and helpful.

The order was placed on Tuesday 7th November and it arrived this morning (10th November) - we live in the UK!

Fantastic service, wonderful staff, beautiful items and super fast dispatch/delivery!

Thank you so, so much! :D

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Amazing Service, great communication. And really fast shipping was really impressed. And will definitely be buying from again. So nice to have a great experience after having 2 terrible ones from West Coast Kids and Active Baby.

June 1, 2023
Unprompted review
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