Terrible company ! Scam!
I found this company on Bark to do my logo for me. They were so pushy from the start bombarding me with calls and WhatsApp messages. They forced me into buying a promotional package for logo & website. I told them I am a new business and my website won’t be ready for a while they said that’s fine but then they kept pushing for website content and at end forced me to pay for an incomplete job! I asked them for my logo file they refused to give it to me even though I had paid for it and half of the deposit for website! They just gave me a JPEG at start, when I went back to them again asking for my logo file that I had paid they still refused and said it’s our property till you pay for website in full even-though website has never been done just the domain was created.
Untrustworthy company, poor customer service, they argue with you and they are a scam. Worst experience I have ever had. Even their boss was rude and threatening me like I don’t know my rights so I would be forced paying for a job that was never done!
Reply from La Grasigns Ltd
Hello Sanaz, First of all, we really apologize for the inconvenience you've faced, The review you have written here is not what we were expecting from you as we are not a scam company and we did our job perfectly you finalized the logo and we gave you all the files, we already designed the template for your website content is an essential part which client has to provide us but maybe you are not aware of these technical works. It's better to learn a few things before going into the digital world. Our gates are always open for you whenever you realize about your mistake feel free to contact us. We are a Ligid company nor a terrible or scam company.
Thanks & Regards
