Lahomedecor Reviews 

510
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and softness of the products, often noting that the rugs are beautiful, easy to clean, and live up to their descriptions. Many people appreciate the unique designs and colors, finding them even more beautiful than expected and a great addition to their homes. The customer service is frequently highlighted as excellent, with representatives being quick to respond, helpful, and efficient in resolving issues. However, some customers also noted issues with delivery times, with orders taking longer than expected or items arriving separately. A few other people also felt that the product quality was not as expected, describing rugs as thin, flimsy, or not matching the website's depiction.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight with the rugs' appearance,... See more

Quality

Customers had positive experiences with quality, frequently praising the softness, durability, and overall... See more

Customer service

Reviewers mention positive feedback about customer service, often describing it as phenomenal, amazing, and... See more

Order

People report positive experiences with order, with many expressing satisfaction and a desire to order again.... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly pretty cute, I was under the impression that it would have a "rug" feel but it was my fault for not checking properly. Its more of a soft almost velvety feel, however that does make it easy t... See more

Rated 5 out of 5 stars

My recent experience with Lahome is Five Star: #1: Shipped & arrived on time! #2: Imagine my delight, the rug design and colors are even more beautiful than I had expected! #3: The softness & durabili... See more

Rated 5 out of 5 stars

Lahome stayed in contact during the order/shipping process, which was nice. The order arrived fairly quickly and well packaged. But the rug I bought from them was EXACTLY as described - soft, colorful... See more

Rated 5 out of 5 stars

I’m so impressed with Jen in customer service, she has been a pleasure to work with. One of my rugs got lost in shipping and when contacted her to let her know I never received my rug; she looked it... See more


Company details

  1. Rug Store
  2. Decoration and Interior Design Store
  3. Furniture Store
  4. Home Goods Store
  5. Home Improvement Store

Written by the company

Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

510 reviews

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No recent history of asking for reviews

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4.6

All reviews

(510)

394 reviews in the last 12 months

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Rated 5 out of 5 stars

Lahome offers beautiful rug patterns…

Lahome offers beautiful rug patterns and I tried a few different sizes. There are 2 dogs in the home, so I love that these are washable and will be easier to maintain and switch out as needed. I had a great experience with customer service who helped me navigate a return option that worked well.

June 3, 2026
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Rated 3 out of 5 stars

The rug was good for the price

The rug was good for the price, the colors were just slightly different from what I had pictured in real life and did not match what I needed exactly. They did give me a partial refund instead of a return due to higher shipping costs and allowed me to keep the product. Customer service was friendly and prompt.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Lahome is a 5 🌠🌠🌠🌠🌠 Company!

My recent experience with Lahome is Five Star: #1: Shipped & arrived on time! #2: Imagine my delight, the rug design and colors are even more beautiful than I had expected! #3: The softness & durability are enough to make me a repeat customer! #4: Many compliments from family & visitors on my dramatic rug design! #5: Fantastic prices! Thank you, to all the Lahome team!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

GORGEOUS rug!

I purchased the 8x10 Vintage Sand Beige washable rug for my bedroom. Customer service question was answered promptly. The shipping and delivery were quick. The carpet layed flat even after it stayed packaged and folded in my home after delivery for nearly 1 week. The carpet is more luxurious than I expected. The photos on the website are accurate and the colors of the rug are exactly as described and compliments my wall color. It’s soft to the touch, vacuums well and has elevated my home decor! I will definitely purchase from LaHome in the future and I highly recommend that you do too! I’m a very pleased customer!
Nicole N. - New York

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Too light in color for where I wanted to use.

My husband didn’t want the rug in our mudroom. We live in the country so he’s dirty coming in. I ended up using it in a bedroom, the rug is very soft, has a nice backing. The company provided me with good service. And the design is beautiful!

June 2, 2026
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Rated 5 out of 5 stars

Lahome has the most beautiful rugs that…

Lahome has the most beautiful rugs that fits the vision of the kind of look I wanted for our thrift boutique! I love that it’s washable so we can keep it clean. Two major bonuses of why I purchased with them! Their customer service is great because they are willing to work with you if you need assistance as well.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service
Order a beautiful rug but it was not delivered . Contacted Customer Service and instructed me To do a few
Things to look for rug and was unable to find. They are sending me a new rug and I am so excited. Can’t wait to order more
Rugs.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

I am a first time buyer at Lahome

I am a first time buyer at Lahome, my order was delayed a bit but the team was very responsive and caring about making things right. The rug looks true to the photo and is very beautiful. I think I will order another for the bedroom! You will definitely want a rug underlay for more support. Overall I am very happy with my purchase.

April 26, 2026
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Rated 5 out of 5 stars

The rug is beautiful

The rug is beautiful. The colors are true, the rug lays completely flat and the scallop edge makes it very unique. It's very well sewn around the edges. Their customer sercice is also fantastic. I had a question about how to care for the rug and received an almost immediate answer. They also shipped it very quickly.

May 18, 2026
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Rated 5 out of 5 stars

So far the experience has been great

So far the experience has been great. I can definitely say that the rug is thin enough to be washable. I am going to return it since I want a thicker rug even if it is not washable but the the return process has been easy so far! I would definitely make another purchase from them in the future.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a rug

I ordered a rug and some grippers, but the rug never came even though my address was correct. I reached out to customer service and they were very helpful and quick to respond. They are sending a new rug and I look forward to receiving it.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

I have not received my rug yet, but the customer service has been great. The rug was delivered to the wrong address, and the customer service rep offered to send a new rug to replace it.

May 18, 2026
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Rated 5 out of 5 stars

Lahome has the prettiest and softest…

Lahome has the prettiest and softest rugs on the planet! I have bought several rugs, adorning my home office, the dining room, and a bedroom. They do need rug pads. Easy as can be to clean- I have two active large dogs, and dirt and fur do not cling. Customer service is a pleasure. Each rug is delivered punctually. Thank you for bringing such beauty into my home.

May 14, 2026
Unprompted review

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