Lahomedecor Reviews 

The rug is so cute and soft! Exactly what I was hoping for. The customer service was also top tier. Will be recommending to friends and family!

The rug is lovely and perfectly adapted to our corridor. Very soft àd pleasant to walk over ! And our robot vacuum has no issue cleaning it so that's a huge plus.
We had a second rug in our order but sending it back because it looks too small in our room, and we'll get a bigger one. One star less just because inches and feet are really not easy for non-US people, and maybe adding the equivalent in cm directly somewhere on the website would help 🫣

My experience was made great because there was some issues with delivery but customer service was very receptive and is sending another beautiful rug. Thankyou to this company - Bari

My first order got lost in the mail but customer service was on it and shipped a new rug that got to me in just a couple of days. Love the rug, exactly like the picture and as expected. Great experience.

I bought a rug for my daughter’s nursery, it’s a washable rug and the back side is grippy. When we laid the rug on the carpet, it seemed like the rug would get bunched up as we walked on it, so we decided it’s not the right rug for that place. We did decide to keep the rug for a different location. Lahome decor was very easy to work with and easy to get in touch with.

These carpets are beautiful! I can't wait to get my carpet and display it in my living room. My initial delivery was not a success. My package was taken from my property, but customer service was easy to work with. They were honest and very accommodating. Great company!!

I ordered my rug over a month ago, Emailed customer service twice, finally got my rug yesterday! Love it and would recommend ordering!!

The rug I ordered was exactly as described, but the pattern was just too busy for the space. I immediately contacted Lahome about returning, fully expecting to be out the money I’d paid. Jen in customer service replied and was extremely helpful. I can’t remember the last time I’ve received genuine customer service - will be recommending this company.

We ordered a rug for our living room that unfortunately never made it to our apartment. I contacted the company and they were very helpful in assisting me with my troubles and offered to send a new rug to us! We are very thankful for the speedy responses and fast shipping!

Great rug and great customer service ! Highly recommend!

Beautiful designs and very nicely made. There was a shipping delay but customer service responded quickly and was very transparent. I would definitely order from them again.

The customer service I received when my rug was not delivered was fast, responsive, and super helpful. I feel like those things are usually a pain in the butt, but this was no hassle at all. I have wanted this rug for years, I love it.The design is so pretty, I can’t wait to put it in my home!

Had issue with delivery and how long it took to ship etc. Customer service made it right and sending me another rug to replace one I didn’t receive. Really appreciate their help!

I had the Christmas rug and liked it do I purchased 2 others as the holiday was over!!
Easy to wash. So I just now order 2 “insect” 2x3 rugs for my kitchen for spring, summer and fall. Then back to Christmas!!!Like the none slip backing

We love our new rug , it’s a perfect fit for a house with 5 cats !

The customer service was excellent. I did not like the return policy since my return would’ve came out to $120, but the customer care team did an excellent job at providing a solution and i re-ordered the correct color rug!

I love the Lahome rug that we purchased as it’s incredibly soft and machine washable! I plan to purchase more in the future and would definitely recommend to a friend.

The rugs I ordered came within a few days of ordering and they are both so beautiful and so soft. Love the feminine touch they bring to my home.

I was particularly impressed with their customer service department. Jen was very helpful when a small problem came up. She was helpful to get a quick resolution. In this day and age, good customer service is very difficult to find. I can recommend this store

I needed a new rug so badly. I ordered one of the most loved patterns and my order was delayed because of production issues. I contacted Lahome customer service to see if it would be possible to change my order for a different beautiful pattern and they said yes. My new order arrived about five days later. The rug I purchased was the Claude black rug and it is gorgeous. This was one of my best purchases ever. Thank you Lahome and thanks to your customer service department.