Laird London Reviews 15

TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Very high quality cap

Very high quality cap. This is my fifth with one more on the way. I love the style and texture of the Tactical Sicilian Flat Cap. They are very quick to respond to inquiries. Free shipping was delivered in less than a week to U.S.

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Fabulous After Sales service

Fabulous after sales service - quick to replace my wrong sized Trilby, and quick to deal with a quality issue as well without quibble - also my hat is terrific; fab quality.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Picked up a beautiful hat today

Picked up a beautiful hat today. An excellent product which is great as I came across from Austria to purchase while on my trip in England. Company that has excellent customer service and friendly & knowledgeable staff so enjoyed the visit too.

April 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Wanted to leave a 5 star review

Wanted to leave a 5 star review. In person I got my terrific Loden "Brooklyn' Newsboy cap on 13 Feb '26. The Lairds cap was a primary quest on my London journey from the US. Beyond pleased that, when I walked out of my hotel--Strand Palace, the Lairds Hatters was directly across! Stylist, comfortable--a treasure. ab

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect products

The hat jack arrived today (sat morning), quick delivery, very well packaged & wrapped, an excellent product which I have stretched my cap slightly with very little effort.
It is so nice dealing with a company that has excellent customer service and friendly & knowledgeable staff. I purchased 2 caps from the Cambridge store May 2025 and cannot praise you all enough. The caps are quality products and always look great

Keep up the great work and providing quality products.

February 21, 2026
Unprompted review
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