Lakeside Locks Reviews 19

TrustScore 4.5 out of 5

4.6

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Company details

  1. Locksmith

Written by the company

Lakeside Locks are reliable local Locksmiths and home improvement specialists. Our expertise encompasses comprehensive window and door installation and repair solutions, covering aluminium, UPVC, and wooden windows and doors for internal and external spaces. We also install and maintain both Fire Doors and Steel Security Doors. With an impressive 90% success rate of completing repairs on the first visit, our fully stocked vans enable efficient service delivery. All locks we install adhere to British Standard parts BS3621. Ashford-based serving Kent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent service

Excellent service, called them to fix our bi-fold door that would not close, they arrived within the hour and fixed it!!!! At a very reasonable price!!! Top class customer service which is very rare in the world today. Well done Lakeside locks..

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Prompt, knowledgable and good at explaining what was wrong and how it was being fixed. Really good service. Many thanks.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend.

I actually used this company for some repairs and maintenance to my external doors.
Very good service, friendly, efficient, informative. Would highly recommend.

August 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Great team of people and very…

Great team of people and very knowledgable in their field. Resolved a tricky window situation very quickly. Very prompt service, competent and very considerate. Very clean workers. Thank you and would definitely recommend.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Lakeside

We recently moved to a new house and wanted to change the door handles and the way the locks worked. Lakeside sent out Gary to investigate who explained our options and likely costs in a very clear and honest way. He also took the time to fix a hinge pin that had come loose and also adjust the door. A week later Gary came back and fitted the new handle. All in all a professional service, I would highly recommend Lakeside.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Another professional piece of work from…

Another professional piece of work from Lakeside Locks, thank you.
Gary has been so helpful in getting this latest project completed, despite hiccups in the supply & delivery of the safe. He guided the project from start to finish & we very much appreciate his knowledge & expertise in doing so.

December 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent company and excellent…

Excellent company and excellent service. Had a problem with two composite doors not shutting and locking properly. They came out quickly, diagnosed the fault and returned with the parts to fix the issue. Also rehung the doors to get them shutting properly. Highly recommended.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Doors and Locks

I used Lakeside Locks to replace the blown glazing in the patio doors at my holiday let. They were very competively priced, fitted the work in around my guests and left everything spotless. Gary also came out at very short notice to fix the kitchen door, which was refusing to lock. I can highly recommend them.

January 11, 2024
Unprompted review
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Reply from Lakeside Locks

We are glad to hear your happy with our service. Thank you for your lovely feedback! Jane

Rated 5 out of 5 stars

Competitively priced French/Patio doors

I was very impressed with the whole project from the first meeting to the professional way the “Fitters” made the replacement of the old sliding doors to the fitting of the new French/Patio doors straightforward and seamless.
Last night was cold and it was extremely pleasant to sit in a draught free room, largely thanks to them going the extra mile to ensure that the new fitting was not rushed and that the draught problem from the base of the old badly fitted sliding doors was addressed and corrected!
I could not recommend more highly!

February 12, 2024
Unprompted review
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Reply from Lakeside Locks

Hello Nick,

Thank you for so much for your lovely review. We are so pleased that you're happy with our service and your new French Doors! We always love a happy customer. Many thanks

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Rated 5 out of 5 stars

Excellent service from Lakeside locks

Excellent service from Lakeside locks, sorting out our bi-fold doors and front door. Professional, knowledgeable and fairly priced. Wish we had used them in the first place and will definitely use again.

January 11, 2024
Unprompted review
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Reply from Lakeside Locks

Thank you so much for the lovely review Angela, we were happy to help! Any further window & door repairs/glazing or installations just give us a call.

Rated 5 out of 5 stars

Excellent service

Excellent service! Very friendly and did a fantastic job. Would highly recommend and will certainly use again.

August 11, 2023
Unprompted review
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Reply from Lakeside Locks

Thank you for your review. We are so pleased your happy with our service. Please feel free to use our services again in the future. Kind regards Lakeside Locks Ltd

Rated 5 out of 5 stars

Great sevice and super quick!

The lady on the phone was so helpful and friendly when i called; the chap who came to fix the back door had it fixed in no time and tidied up before he left. Brilliant service, would definitely recommend!

May 10, 2023
Unprompted review
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Reply from Lakeside Locks

Thank you for your review. We are so pleased your happy with our service. Please feel free to use our services again in the future. Kind regards Lakeside Locks Ltd

Rated 5 out of 5 stars

First Class Service!

I've been a customer of Lakeside Locks for a few years. They have provided a fantastic service in glass replacement as well as locks and hinges on all of my properties.
The customer service has always been first class. Polite, prompt and always clean and tidy. I won't go anywhere else now as been stung many times by other companies.

April 29, 2023
Unprompted review
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Reply from Lakeside Locks

Thank you for your review. We are so pleased your happy with our service. Please feel free to use our services again in the future. Kind regards Lakeside Locks Ltd

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Rated 5 out of 5 stars

Highly recommend!

We used Lakeside Locks to renew our windows & doors as they came recommended by a friend. We're really pleased with the service and the house looks great 👍 we would definitely recommend this company!

August 7, 2023
Unprompted review
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Reply from Lakeside Locks

Thank you for your review. We are so pleased your happy with our service. Please feel free to use our services again in the future. Kind regards Lakeside Locks Ltd

Rated 5 out of 5 stars

Excellent

I used Lakeside Locks Ltd to re glaze some blown units in my property. They carried out an excellent job at a fantastic price! Would definitely recommend this company.

July 4, 2023
Unprompted review
Lakeside Locks logo

Reply from Lakeside Locks

Thank you for your review Natalie. We are so pleased your happy with our service. Please feel free to use our services again in the future. Kind regards Lakeside Locks Ltd

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