HAUPT LAKRITS Reviews 58

Order the wrong item. Contacted Haupt Lakrits to cancel the order. They indicated the order had already shipped but they would issue me a refund and i could keep the item on them.
Great customer service from Christian.

Ordered the advent calendar back in end of August when it was just announced and have still not received it or heard anything. I have e-mailed multiple times to try to get an update or some feedback but never got any reply whatsoever.
I have tried to call multiple times over several weeks but no one is picking up and it just says that the person I am looking for is not available and then the call is disconnected.
Not sure if they have closed down and just continue to run the site as a scam to get money or if they are just terrible at running a business. No matter what I would stay far away from ordering anything from them online.

UPDATE BEWARE!!
After getting a reply that I should contact them by e-mail I did so and got a reply that my order had been returned to them due to damaged packaging. The recommendation from them was to place a new order but since I had not received a refund for the first order I wrote back asking for either a refund or that they just send the original order.
Since then I have reached out to them again three more time via e-mail and tried calling multiple times without getting any reply.
So all in all I am pretty sure this is a company that is either scamming people or just a complete mess in terms of their administration. Either way my recommendation is DO NOT ORDER FROM THEM ONLINE.

Haupt managed to turn a really screwed situation around and provide us with the most if a bit slow but wonderful service and help i have not seen from many !
A 6 out of 5 if you ask me.
I can only say that i will without a doubt shop again here with a smill !

Haupt has without a doubt made a Christmas miracle !

Thank you and a merry Christmas to all people at Haupt

Levering på under 6 dage. Super produkter

I placed an order on Sunday 10th Dec. The expected delivery time was not indicated during the checkout as stated on the website so I asked the order status on Tuesday 12th Dec and got a fast reply that the products will be shipped in coming days and should arrive at yours early next week. On Friday 15th I sent a new email and asked the status again....no reply. On Monday 18th I got an email that the products are sold out and we will have more tomorrow. I decided to cancel the order because there was no way to get them for Christmas anymore.

Horrible communication.

Ordered 25th of November, no indication of delivery times. Wrote an email 5 days later to get an status on when I can expect my delivery..... No reply, now it's December 3 and still the order has not been shipped.....

Not shopping here again

Absolutely fabulous lakrits my goodness.

This really IS the most salty lakrits i’ve ever tasted!

Thank you💪