LA Locksmiths Ltd Reviews 

43
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very pleased with the work done. Kept informed throughout, friendly polite service. Would definitely recommend.

Rated 5 out of 5 stars

I suddenly had problems with my UPVC front door where it would not lock. Luke arrived 30 minutes after the initial call. The faulty mechanism gearbox that cause the issue was replaced. Luke went the... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience with this team. They were punctual, respectful, and offered very competitive pricing with clear options. The repair was completed quickly, but they didn't just stop there—they als... See more

Company replied

Rated 5 out of 5 stars

Highly recommend LA Locksmiths. Luke called back immediately even though my request was a non-emergency, and the job was attended and done within 90 minutes. Luke was 3 P's (punctual, polite, profes... See more

Company replied

Company details

  1. Locksmith
  2. Emergency Locksmith Service

Written by the company

At LA Locksmiths, we are your trusted local locksmith in Stoke-on-Trent. Our team of experienced and certified locksmiths is dedicated to providing excellent customer service, high-quality locks, and fast response times for all your security needs. Whether you need emergency lockout assistance, lock repairs or installations, or a comprehensive security solution, we have the expertise and tools to get the job done right. We use only the highest quality locks to ensure that your property is fully protected. At LA Locksmiths, we pride ourselves on being available 24/7 to respond to your calls, with fast response times that get you back inside your property quickly. We understand that your time and safety are important, which is why we work efficiently to provide you with a fast, reliable, and affordable service that meets your needs. With our years of experience and commitment to customer satisfaction, we have built a reputation as one of the top locksmiths in Stoke-on-Trent. Contact us today to learn more about our locksmith services and how we can help keep your property safe and secure.


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4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4.8

All reviews

(43)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

highly recommended

fast response and punctual, great communication, very professional, polite and tidy. price was good and 12 month warranty on the work undertaken. would definitely use again. highly recommended

October 10, 2024
Unprompted review
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Rated 5 out of 5 stars

I can not recommend this company high…

I can not recommend this company high enough. I found LA locksmiths via Check a Trader approximately 5 years ago. I have a few rental properties in the Newcastle area. When a tennant has a problem with a door / lock or I need to change the locks I give them a quick call and they sort it straight way. No hassle, no drama and no inflated prices.

September 15, 2024
Unprompted review
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Reply from LA Locksmiths Ltd

Hi Jaquelline,
It’s always a pleasure to work with you, your tenants are always great and easy to contact. Thank you for trusting us to fix any door issues you have and I look forward to working with you in the future.
All the best
Luke

Rated 5 out of 5 stars

Fast service and a really pleasant guy

I called Luke at 6:29pm because our front door wouldn't lock. By 7:25pm he'd fixed the door and was on his way. Thank your for a great service.

August 1, 2024
Unprompted review
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Reply from LA Locksmiths Ltd

Hi Chris,
I’m so glad you were satisfied with the service. We pride ourselves on being able to offer a speedy service and provide the highest level of customer service. Feel free to get in touch again if you ever have a door or window lock issue.
All the best,
Luke

Rated 5 out of 5 stars

Excellent service from L A Locksmiths

Excellent service from L A Locksmiths. The lock failed on my front door leaving me stranded. Luke attended within 30 mins and replaced the lock with parts carried on his van, with no call out charge, only labour and parts. Thanks Luke

July 16, 2024
Unprompted review
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Reply from LA Locksmiths Ltd

Thanks so much for your kind words! I’m really glad I could help out and get your door sorted quickly. It means a lot to know you’re satisfied with the service.
Many thanks,
Luke

Rated 5 out of 5 stars

Excellent prompt and professional service

L.A. Locksmiths provided such a prompt and professional service, they attend and fitted a new lock within the hour, I would highly remains this company to any one that needs such a service. The engineer was polite, professional and very efficient

June 24, 2024
Unprompted review
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Reply from LA Locksmiths Ltd

Hi Geoff,
Thank you for your kind words! We're glad you were satisfied with our prompt and professional service. If you ever need us again, we're here to help!
All the best,
Luke
LA Locksmiths

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Rated 5 out of 5 stars

Prompt and Efficient .

I had emergency with my garage door as the lock mechanism had broken, LA Locksmiths were extremely prompt , efficient and professional . Would definitely recommend .

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

I called with a lock emergency

I called with a lock emergency, spoke with Luke and straight away he made me feel I'm in safe hands. He told me he'd be with me in 2hrs, and he was.
He was fast, clean, very professional and kept me in the loop at all times. Once he'd replaced the broken part he talked me through what hed done with my issue and also through another security issue I had on another door with no pressure to buy of him, but out of concern for me and my family. What an absolute amazing guy.... cannot recommend hime high enough, Very happy customer!!

March 25, 2024
Unprompted review
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Reply from LA Locksmiths Ltd

Hi Patrick, it was great to meet you today. I’m so glad you were happy with the level of service you received. Thank you for choosing to use me and I’ll be happy to help you out in future if you ever need me again.
All the best
Luke

Rated 5 out of 5 stars

I highly recommend LA Locksmith

Having recently been let down time and time again by a variety of tradespeople, Luke was a breath of fresh air. He turned up, he was efficient, and did an excellent job. I highly recommend LA Locksmith.

March 1, 2024
Unprompted review
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Reply from LA Locksmiths Ltd

Thank you for such a great review, it always makes me happy knowing our customers are getting the best customer service and satisfaction possible. We hope that you use LA Locksmiths again when you need us.
Many thanks
Luke

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant !
From the moment Luke answered the phone. To Kirsty coming out and replacing the lock. I was informed at every stage of time of arrival . So pleased I choose this locksmith firm . Would highly recommend to anyone

February 9, 2024
Unprompted review
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Reply from LA Locksmiths Ltd

Thank you so much for the kind review Hayley! I’m glad you were happy with the service. I have also passed your feedback on to Kirsten. If you ever need us in future we will be happy to help.
All the best,
Luke

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Rated 5 out of 5 stars

Faultless Service

Had an issue with a stuck locking mechanism. They worked flat out to address the issue and very promptly too. Recommend 100%!

November 17, 2023
Unprompted review
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Reply from LA Locksmiths Ltd

Thanks for the great review Richard! Fingers crossed no more issues for you.
All the best
Luke

Rated 5 out of 5 stars

Received a call from my tenant who had…

Received a call from my tenant who had broken a key and was trapped in the flat. LA Locksmiths attended and gained entry, changed the lock in under an hour. Really impressed with service and price. They even dropped off a new spare key for me.

November 9, 2023
Unprompted review
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Reply from LA Locksmiths Ltd

Thank you for leaving such a great review Mark, I’m so glad you were happy with the service. Get in touch anytime,
Many thanks
Luke

Rated 5 out of 5 stars

LA Locksmith

Luke, was very professional, polite and punctual, rang to inform myself on his arrival time, carried out the job quick and efficiently. Would use again and recommend.

November 15, 2023
Unprompted review
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Reply from LA Locksmiths Ltd

Thank you for the great review Kevin. Feel free to get in touch any time you need me,
All the best
Luke

Rated 5 out of 5 stars

LA Locksmiths are superb!

Highly recommend LA Locksmiths. Luke called back immediately even though my request was a non-emergency, and the job was attended and done within 90 minutes.
Luke was 3 P's (punctual, polite, professional!) and fixed the existing lock very quickly, when he could easily have said it needed a brand new lock.
Will definitely contact LA Locksmiths and Luke again, if the need ever arises.

September 6, 2023
Unprompted review
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Reply from LA Locksmiths Ltd

Thank you so much for your kind words! We always strive to be those 3 P's for our customers. It was a pleasure assisting you, and remember, should you need us in the future, LA Locksmiths and I are just a call away. Stay safe and secure! - Luke

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Rated 5 out of 5 stars

Luke is extremely professional and very…

Luke is extremely professional and very reliable. We have used his services for the last 2 years and have not anything but positive experiences with both prices and workmanship. Would definitely recommend.

July 21, 2023
Unprompted review
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Reply from LA Locksmiths Ltd

Hi Tallulah,

I'm sincerely grateful for your warm and encouraging review. It's been a privilege to provide services to you over the last couple of years, and I'm elated to hear that my dedication to professionalism and quality workmanship has made a positive impact. Your endorsement means a great deal to me. I look forward to continuing our successful collaboration for many more years to come.

Many Thanks
Luke

Rated 5 out of 5 stars

Would highly recommend LA Locksmiths

The locksmith did an excellent job in finding the fault immediately on inspection, and rectifying the problem very quickly and efficiently. Would have no hesitation in recommending the company to friends and relatives or to anyone else needing a locksmith. Very pleased with the work.

June 28, 2023
Unprompted review
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Reply from LA Locksmiths Ltd

Hi Mrs Turner,

Thank you so much for the kind review, it was a pleasure to meet you today. Feel free to get in touch any time should you need our services.

Many Thanks,
Luke

Rated 5 out of 5 stars

5* service and happy customers

I contacted Luke this morning to say that our patio door wouldn’t lock and by 11.30am, he was at our house repairing it. Luke is very professional, friendly and knowledgeable and I wouldn’t hesitate to use him again and will recommend him to everyone I know. 5* service delivered with a smile.

June 28, 2023
Unprompted review
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Reply from LA Locksmiths Ltd

Hi Vicki! It was lovely to meet you and your husband today. Thank you for the kind review, I’m always very happy knowing my customers are pleased with my service.
Thanks
Luke

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Rated 5 out of 5 stars

Prompt,honest and efficient service…

Prompt,honest and efficient service much appreciated as I was having to sort a problem from Norfolk!

May 18, 2023
Unprompted review
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Reply from LA Locksmiths Ltd

Hi Helen,

Thank you so much for taking the time to leave this excellent review. We really appreciate your business and we're happy to hear that we were able to provide prompt, honest, and efficient service.

We know how challenging it can be to manage issues remotely and we're glad we could help make this situation easier for you. Your satisfaction is our priority, and we always strive to exceed expectations.

Please remember, should you ever have any more locksmith needs, no matter where your property is, we're just a call away.

Thank you again for choosing LA Locksmiths and for your encouraging words. It means a lot to us.

Best Wishes,

Luke,
LA Locksmiths

Rated 5 out of 5 stars

Big Thankyou for an amazing service…

Big Thankyou for an amazing service today, efficient, quick, polite and fabulous price. Highly recommend these chaps to anyone.

May 9, 2023
Unprompted review
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Reply from LA Locksmiths Ltd

Thank you for the amazing review! We're so glad to hear that you had a great experience with our service and that you found our team efficient, polite, and affordable. We appreciate your recommendation and hope you use us again if you need us.

Rated 5 out of 5 stars

Highly recommended

My first experience of using LA locksmiths was for an emergency call out when my back door lock broke and I found myself locked out. Luke responded to my call immediately and soon after arrived, managed to open the door and sort the lock. He was extremely kind, understanding and very efficient. I have now had him back to upgrade my lock. Don’t hesitate to use this company, I can highly recommended them.

March 22, 2023
Unprompted review
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Reply from LA Locksmiths Ltd

Thanks a lot for leaving such a great review! I'm really glad to have been able to help you out when your back door lock broke and you were locked out. It's always a pleasure to hear that I was able to provide efficient and understanding service. I'm glad that you were happy with the lock upgrade too. I appreciate your recommendation and look forward to being of service to you in the future if needed!

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