am fully verified, and I have been waiting for my withdrawal request for over 96 hours. Live chat keeps repeating the same response: “please wait for an email from the relevant department.” I a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Great selection of games… after rising up through the different tiers they have you get really good cashback amounts weekly. Also if you reach higher tiers they assign you a dedicated VIP manager f... See more
Company replied
If it wasn’t for the long wait times to cashout and them not honouring VIP perks, this casino would be awesome. It will take me about 2 months to withdraw my funds at this rate. They take 48 hours to... See more
Company replied
I really appreciate the fact there is no problem depositing and withdrawing the amounts. The customer support is amazing and quick to act and my manager Jimmy who as been really helpful in everythin... See more
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Company details
Written by the company
A LamaBet entrou no mercado sob uma licença de Anjouan, oferecendo um ambiente simplificado onde a casa de apostas funciona como o principal motor. O centro de apostas enfatiza a clareza, disponibilizando mercados extensos pré-jogo e ao vivo, juntamente com uma secção dedicada a eSports para acompanhamento em tempo real dos torneios. Ao eliminar distrações, a interface permite monitorizar resultados e ajustar estratégias instantaneamente, garantindo uma experiência de apostas rápida em qualquer dispositivo. A plataforma dispõe de uma enorme biblioteca com 22.400 títulos, fornecida por 149 prestadores de elite, incluindo ELK Studios e Playtech. Para além do estádio, pode explorar jogos originais exclusivos, jackpots de alto valor e mesas de dealers ao vivo profissionais. O seu progresso é apoiado por uma plataforma financeira flexível que aceita 11 moedas fiat e criptomoedas populares, como BTC e USDT. Os depósitos começam em 20 EUR e são processados de forma segura via Apple Pay, Jeton e várias carteiras eletrónicas regionais. O suporte multilíngue está disponível 24/7 através de chat ao vivo e e-mail, cobrindo tudo, desde a verificação até questões técnicas. Para manter a ação equilibrada, a LamaBet integra ferramentas de autoatendimento para definir limites pessoais de depósito e apostas. Esta combinação de uma vasta biblioteca de jogos e uma casa de apostas orientada por dados cria um ecossistema coeso para jogadores em todo o mundo.
Contact info
Portugal
- support@lamabet.com
- lamabet.com
3.1
Average
136 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing casino
January 24, 2024
Unprompted review
Reply from Lamabet
Dear Jakub Jordán,
Thank you for your brief yet wonderful feedback! We're overjoyed to hear that you find our casino amazing. Your satisfaction is our top priority, and it's fantastic to know we're hitting the mark for you.
If you ever have any suggestions or need assistance, please don't hesitate to get in touch. We're always here to make your gaming experience even better.
Wishing you endless fun and great luck at our casino!
Sincerely,
LamaBet Casino Team
Leo was a nice guy
Leo was a nice guy ! they have nice slots here fast response if u have problems
June 7, 2024
Unprompted review
Reply from Lamabet
Dear Valter Branco,
Thank you for your positive review and for highlighting the excellent service provided by Leo! We're thrilled to hear that you had a great experience with us.
At LamaBet Casino, we strive to provide exceptional customer service, and it's fantastic to hear that Leo was able to assist you effectively. We'll be sure to pass along your kind words to him.
We're also pleased to hear that you enjoy our selection of slots and that you've experienced fast responses to any issues you've encountered. Ensuring a smooth and enjoyable gaming experience for our players is our top priority, and we're glad to know that we're meeting your expectations in this regard.
Thank you once again for choosing us. We look forward to providing you with more great experiences!
Sincerely,
LamaBet Casino Team
Uwaga złodzieje
Uwaga złodzieje. Nie wypłacają pieniędzy...
Attention, thieves. They don't pay out money...
June 7, 2024
Unprompted review
Reply from Lamabet
Szanowny Adam Witczak AW,
Dziękujemy za zwrócenie nam uwagi na swoje obawy. Zarzuty dotyczące braku płatności traktujemy bardzo poważnie i chcielibyśmy niezwłocznie zareagować.
Sprawdziliśmy Twoje konto i cieszymy się, że Twoje prośby o wypłatę zostały pomyślnie przetworzone. Jeśli jednak doświadczysz dalszych trudności lub masz jakieś nierozwiązane problemy, zachęcamy do natychmiastowego skontaktowania się z naszym zespołem wsparcia lub menedżerem VIP.
Naszym priorytetem jest zapewnienie wszystkim naszym graczom pozytywnych i uczciwych wrażeń z gry. Jeśli są jakieś nierozstrzygnięte sprawy wymagające uwagi, nie wahaj się zwrócić do nas o pomoc.
Dziękujemy za Twoją opinię i doceniamy możliwość rozwiania wszelkich wątpliwości.
Z poważaniem,
Zespół kasyna LamaBet
The best casino
June 3, 2024
Unprompted review
Reply from Lamabet
Dear Nikos Tsiavelis,
Thank you immensely for your glowing review! We are thrilled to hear that you consider us the best casino. Your words are truly gratifying and serve as a testament to our ongoing dedication to providing an exceptional gaming experience.
At our casino, we strive to exceed expectations in every aspect, from our diverse selection of games to our top-notch customer service. We take great pride in offering a platform that caters to the needs and preferences of our valued players like yourself.
Your satisfaction is our utmost priority, and we are committed to maintaining the highest standards of excellence in all that we do. We are delighted to have earned your trust and loyalty, and we look forward to continuing to exceed your expectations in the future.
Once again, thank you for your kind words and for choosing us as your preferred online casino. We are honored to have you as a part of our gaming community and are dedicated to ensuring that your experience with us remains nothing short of exceptional.
Sincerely,
LamaBet Casino Team
Reply from Lamabet
Dear Alexandre Silva,
Thank you for your enthusiastic review of our casino! We're thrilled to hear that you've had a positive experience with us and that our services have met your expectations.
Agent Leo is an invaluable member of our team, and we're delighted that they were able to assist you effectively. Providing excellent customer service is a top priority for us, and we're glad to hear that Leo's assistance contributed to your positive experience.
Your feedback motivates us to continue providing top-notch services and ensures that we meet the needs of our players.
Once again, thank you for choosing our casino. We look forward to providing you with more enjoyable experiences in the future!
Sincerely,
LamaBet Casino Team
Very good site
Very good site, just take a little longer with verification.
May 16, 2024
Unprompted review
Reply from Lamabet
Dear Blaž Mithans Lamprecht,
Thank you for sharing your thoughts on your experience with our online casino. We greatly appreciate your feedback, and we're thrilled to hear that you find our site to be very good.
Regarding the verification process, we understand that it's an essential step in ensuring the security and integrity of our platform. While we strive to make this process as efficient as possible, we also recognize that there may be instances where it takes a bit longer than expected.
Your patience during this time is sincerely appreciated. We continuously review our verification procedures to identify areas where we can streamline the process without compromising on security.
Additionally, if you or any of our players encounter difficulties with verification, we encourage you to reach out to our dedicated support team via live chat or email. They are available around the clock to assist you and will gladly help make the process much smoother and faster for you.
Once again, thank you for your valuable feedback and for choosing our casino. We're committed to continually improving our services to provide you with the best possible gaming experience.
Sincerely,
LamaBet Casino Team
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