I was looking for a very specific Keychron palm rest (the PR55) to ship to the EU. LambdaTek seemed to be the only supplier that had this in stock. Since it's a UK-based company, I worried a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was looking in buying an ACER travelmate laptop. All my previous laptops in UK were of this type, however since my re-location to Greece a few months ago, it was not possible to order from a UK-base... See more
Purchase was very straightforward and arrived on time. I just wish they'd sent a proper VAT receipt without pressing me to sign up for special "business account" terms. Not a big deal, but probably... See more
LambdaTek lists lots of graphics cards at attractive, seemingly competitive prices, but when you actually click through and check the stock, they’re not available. This happened repeatedly while I was... See more
Company replied
Company details
Information provided by various external sources
LambdaTek is one of the largest online stores with more than 80.000 product lines in stock. Product prices are constantly monitored by active market research aided by dedicated in-house technology, allowing us to bring the best deals to you, the customer. This has helped establish LambdaTek's reputation as the best value one-stop store for both consumers and corporate businesses alike. Testament to our level of service is the outstanding feedback left on various independent review sites. This feedback is the main reason why many decide to shop with us. Don't take our word for it, have a look yourself!
Contact info
21 kings meadow, ox2 0dp, OXFORD, United Kingdom
- 01865 791055
- componentshop@lambda-tek.com
- www.lambda-tek.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 63% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery BAD
Delivery was advised as arrival 6-10 days after order.
At 12 days they cannot say when goods will arrive.

Reply from LambdaTek
Torn package, possibly used product
Even if the package (brown box) was intact, the product's box was torn. It was supposed to be a new product in an unopened box. I payed for a brand new product and I received one that was clearly opened by someone else and simply put back into its original package. I cannot know if or for how long it has been used before being sent.

Reply from LambdaTek
So when you live in NI you expect to…
So when you live in NI you expect to pay a bit more than the rest of the UK, likewise Scottish isles and IoM.
however NI has now become a target for extorsion.
£30+ for delivery. yet i checked the whole of the UK and Europe and delivery prices were all less that £18
Tell me what that's all about.
the CS agent i chatted to blamed the distibutor. but even ROI was less than £18. so thats pure nonsense.

Reply from LambdaTek
Absolute time waster
LambdaTek lists lots of graphics cards at attractive, seemingly competitive prices, but when you actually click through and check the stock, they’re not available. This happened repeatedly while I was searching for a GPU. It makes the prices shown in search results practically useless and wastes a huge amount of time. Stock availability should be clearly shown alongside the advertised price rather than making customers check every individual listing. Very frustrating shopping experience.

Reply from LambdaTek
Competitive prices and fast shipping.
The prices are competitive, and communication with the company is extremely smooth.Shipping and Delivery Time..
{A quick note regarding product assembly: the shipping box was not sufficiently secure—and I am not sure who is responsible for this—as it was loosely packed, not properly sealed, and had sustained some external damage.}
Great experience, but keep longer delivery times in mind
I was looking for a very specific Keychron palm rest (the PR55) to ship to the EU. LambdaTek seemed to be the only supplier that had this in stock.
Since it's a UK-based company, I worried a bit about the possible import tax. Buying from their EU website however, avoids this.
My order was shipped from their UK warehouse straight to their location in The Netherlands. From there it got shipped to my home address, thus avoiding all import fees, great!
It took quite some time for the item to arrive (10 days in my case), but that didn't bother me since I was aware of this. This is not a D+1 delivery website!
Would 100% recommend them!
Very satisfactory service
They responded quickly to an inquiry. They shipped on time. The delivery dispatched from UK through NL and then to the final destination in the EU, nevertheless it arrived almost on time, as estimated. Overall very good!
lack of delivery and communication has been very disappointing.
UPDATE: The package is delivered by UPS!
After the communication and declaration of the problem we are able to change our opinion. But at the end we would ask for more transparent to know what happened with our order. Specially you pay the invoice in advance. Thanks.
We placed an order with LambdaTek on 13 June 2026 and paid for it immediately. As of 22 June 2026, nothing has been delivered.
According to the shipping status provided by LambdaTek, the goods are still located in the Netherlands. Since the order was placed from the Netherlands, it appears that the shipment has not moved at all. We have received no information regarding the expected delivery date, no updates, and no proactive communication from the company.
After 9 days, this delay is more than overdue and therefore we cannot recommend LambdaTek based on our experience so far.
We cannot comment on the quality of the products or the condition of the delivery, as we have not received the order yet. However, the lack of delivery and communication has been very disappointing.

Reply from LambdaTek
Nice packaging, reliable delivery
Something to improve is the speed of processing the order. It took 4 days to process my order and give it to UPS.
Please save your peace of mind or take the risk
If you are an incurable optimist who hopes that everything will go smoothly with their order with Lambda-Tek or you have found a bargain that you think will worth your time loss, loss of profit and most importantly your mental health, you don’t need to read along. If however, you value all aspects involved in your shopping experience, especially if it is for your business and particularly when you need customer support when the sh** hits the fan, please proceed reading my honest review about a case, where it turned out that I have been the sole loser. Spoiler: just choose any other popular player in the market and avoid this wanna-be-trustworthy selling platform.
I used to belong to the former category of people, when I found a monitor of my liking by the beginning of March in their website at an exceptionally good price. I did a short check to verify the reliability of the platform, since the price seamed unrealistic, however, I was influenced by the positive reviews and I ignored the bad ones. Eventually, I went on with placing the order for shipment from UK to Greece. Everything was good in the beginning, with easy access to help desk. However, the monitor arrived broken and this is when the troubles begun. I realised the damage after opening the box, because from its looks, it was in a fair condition. Even if I had opened the box for content inspection and immediately send it back, it would not have mattered after all. In short, I called them to ask for a replacement, but they told me to wait so that they can resolve the problem from their part to the best. I had to find out the hard way that “the best” would favour themselves and I will explain.
When someone deals with respectful sellers/platforms the agreement usually favours the buyer. So when an item arrives damaged (because of the transporter, the original retailer/warehouse or whatever) they immediately refund the customer or send a replacement and later on they work out their claims with the insurance companies, the transporter, etc, to resolve the issue for themselves. In Lambda-tek’s policy they first take their time to work out what is economically beneficial for them (UK customers are probably benefited) and they completely ignore customer’s loss of profits and time or frustration. All I was suggested to do was to send them photos of the damaged monitor. Still, 2 weeks later they were telling me that they have to conclude if the monitor was broken in my hands, with the final verdict (by the 1st of April), telling me that they will refund me at the price paid, without ever asking for more evidence of some sort (I guess the original photos where enough since day one). In the meanwhile the monitor’s price was increasing, so after these 2 weeks period I suggested them several times to reorder the item, especially if they offer to pay the price difference. In a sneaky manner they avoided to give me a solid answer, in order to save time for themselves, until it was too late - the monitor’s price doubled-. They did not want me to repeat the order, since in the meantime they figured out that it is not to their benefit to sell me this product. Before I even received the outcome of the refund claim (which THEY decided to issue for me, instead of a replacement) I went on and reordered the monitor when the stock reached the 1 unit left higher than but close to the original low price. A bit later they informed me that they had to cancel my order, because of a false listing (they said).
My accusations are not mere personal assumptions. I had called the rude UK representative of theirs and he confirmed that they cannot offer the level of customer satisfaction compared to e.g. Amazon or eBay, since -in his wording- “they are a small company, who cannot provide similar to theirs services, because it will cost them money.” He kept repeating in a peevish voice that “we are not a charity”.
In other words, it is ok for them to accept that fact, the problem is that I did not know in advance that I have to deal with it. Therefore, I am writing all this as a fair warning to potential customers to avoid such an ill-mannered seller. Please save your peace of mind or take the risk. After all, by comparison on every other product I browsed, except of this monitor, the price of their cheapest offer was at least 10% higher than elsewhere. Btw, the shipping cost for the monitor was 99,00€, not negligible at all!
Grata experiencia con la compra de un…
Grata experiencia con la compra de un monitor, tuve muy buena comunicación y rápida con el equipo de venta.
Great experience purchasing a monitor; I had very good and fast communication with the sales team.
Purchase was very straightforward and…
Purchase was very straightforward and arrived on time. I just wish they'd sent a proper VAT receipt without pressing me to sign up for special "business account" terms.
Not a big deal, but probably won't use for any significant purchases that I need to expense.
Late Delivery and very costly shipping
The shipping was very high but I still went for the card because it was only available here. But delivery was very late with multiple followups and all.
Customer support was helpfull
Very good price , value for money and excellent customer service. Quick delivery time and packaging was perfect.
Excellent service and reasonable prices
Although there was a slight delay in shipping my order, their support was impeccable and I was informed of every step of the process.
Very good prices.
Reliable supplier
Reliability
shipping process could have an option for faster (express) process.
Great communication
Great communication, on time delivery, unbeatable price for the item I bought. Will buy again for them
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







