Lamborghini Store Reviews 

I am still waiting on my refund. Ten weeks and ten emails but nothing. I think this is what is called theft. Never nuy anything from these people. If the product is not good you can return. But you're money is gone. JP

Unexpected import charge and poor customer service

I ordered a jacket costing about $250 from Lamborghini Store. The shopping experience gave me the impression it would ship from the US. It was not clear to me when ordering that it would ship internationally and that I would face a separate import charge. DHL then demanded $126.22 before releasing the package.

I have contacted customer service repeatedly since last Thursday and received only a generic acknowledgment, not a resolution. I find this misleading and disappointing. The shipping country and the possibility of substantial import charges should be clearly shown before payment, not left for the customer to discover when the package is held.

I am asking Lamborghini Store to cover the $126.22 charge and arrange delivery. No response.

The site offered a 10% first purchase discount code (in exchange for registering an email address) which I then applied to my first order. The page stated "applied successfully" and then failed to apply the discount. I took it up with the Lamborghini Store and they insisted a code was not used (why would I not use it?) when their site simply failed to apply the discount. I asked for a refund of the 10% offer after placing the order, but they refused. This is very petty of them and I obviously will not make any further purchases or recommend them, as I consider this dishonourable and generally poor practice. The discount would have added up to just a few pounds, but I think the goodwill they have ducked has cost them a lot more. I recommend that you do not buy from this store.