aul Russell Local Guide·31 reviews·3 photos Edited just now Beautiful Villa. everything you could wish for. Staff exceptionally helpful. everyone we met from Booking team to Pool, Garden crew &... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
aul Russell Local Guide·31 reviews·3 photos Edited just now Beautiful Villa. everything you could wish for. Staff exceptionally helpful. everyone we met from Booking team to Pool, Garden crew &... See more
Company replied
Lovely 3 bed villa in a great location not far from portaras centre, view is amazing and has all the facilities you need. Short stroll to the beach and has shops and restaurants in walking distance. L... See more
Company replied
we couple that wanted to rent a place , we spoke with la mer around a week , maybe a replay a day we were getting , worse communication i ever experience
Company replied
Have stayed in La Mer Holiday villas in Cyprus for a number of years. Each villa has been excellent in regards location and amenities. Most recently stayed in Villa Marilena for two years in a row w... See more
Company replied
La Mer Homes are proud to present the finest selection of holiday rental properties on the East Coast of Cyprus. We offer our guests a choice of more than 150 exclusive properties suitable for every holiday requirement in the most demanded locations in Protaras & Agia Napa, covering Kapparris; Agia Triada; Pernera; Central Protaras, Cape Greco, Agia Napa; Agia Thekla. All with best price guarantee.
259 Protaras Avenue, 5291, Paralimni, Cyprus
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
we couple that wanted to rent a place , we spoke with la mer around a week , maybe a replay a day we were getting , worse communication i ever experience

Reply from Lamer Homes Villa Holidays
Beautiful size villa, lovely quiet location with ample grounds outside by the pool area and the front.
Unfortunately upon our arrival we experienced the villa not to be in the condition you would expect. The cleanliness and health and safety conditions were a hazard. The bathroom sinks were blocked and filled with water. The jacuzzi was filled with water not sure how long the water has been there for, the thick mould around the shower tray has been manifested, the pool lighting wires sticking out by the pool causing a health and safety hazard, dishwasher not been emptied from previous guests with dirty dish, be careful of the 3 seater sofa as it is not secured and injured my son when he sat down. The garden table under the pergola was covered with thick dust. All this was raised with the management agent. All we were offered was to downsize to a smaller property which was not suitable for the amount of people we were. The cleaners arrived late at night to wipe the garden table with a dirty cloth. The pool was very misty when we arrived and was told it was from the chemicals. We were promised a response back from the property manager during our stay and never happened.
We’ve used la mer homes a few times now and honestly can fault them. Communication is perfect. From check in, when we needed them during our stay and after our return they were at hand.
The villa ( Green Bay 13) protaras was perfect and very clean. Even a video of how to get to the property was sent which was perfect. I’ve dealt with Harlie mainly and I couldn’t thank them enough for all the help and info.
Highly recommend la mer homes and will 100% book via them when in Cyprus.

Reply from Lamer Homes Villa Holidays
STAY AWAY FROM LA MER. THEY ARE FRAUDULENT AND DISHONEST. THEY MISREPRESENT AND WHEN YOU FIND OUT THAT THE UNIT YOU RENTED IS A DISGUSTING HOVEL, THEY HAVE A GOOD LAUGH AND RETAIN YOUR FUNDS.
FOR YOUYR OWN GOOD STAY FAR FAR AWAY FROM LA MER
The company LA Mer Homes are very good the customer service relations is excellent all staff are very helpful which goes a long way

Reply from Lamer Homes Villa Holidays
Lovely 3 bed villa in a great location not far from portaras centre, view is amazing and has all the facilities you need. Short stroll to the beach and has shops and restaurants in walking distance. La mer is a great company for holidays lettings and is promt with all the information you need for the villa before arriving. Would recommend and definitely stay again

Reply from Lamer Homes Villa Holidays
Villa Levanda #40
Unfortunately, our two-week stay was very disappointing, especially considering the amount I've paid. I specifically chose a villa outside the city because I wanted a peaceful and relaxing holiday with my family.
The biggest issue was the lack of privacy and noise from the neighbouring villa. The fence between the properties is extremely low, and the final group staying next door were drinking, shouting and playing loud music until around 1:30–3:00am. This made it very difficult for us to relax and sleep properly.
The villa itself also had several issues: old and broken sunbeds, curtains hanging from the rails, poor cleaning equipment, bird droppings around the outdoor area and falling into the pool, and 6–7 cats regularly coming onto the property and defecating outside. I even had to clean the cat mess myself.
For around €3,000, I expected a completely different standard. The combination of poor maintenance, cleanliness issues, almost no privacy and repeated late-night noise made this one of the most disappointing villa stays we have had. I would not stay here again and, based on our experience, I cannot recommend it to anyone looking for a peaceful and relaxing family holiday.

Reply from Lamer Homes Villa Holidays
Stayed at the villa in ayia thekla for two weeks and it was a delight.
Had everything to make our stay go smoothly.
Well maintained and very clean.
Easy to find from airport . We hired a car to get about and would recommend doing this.
Great company good communication.
Hope to be back

Reply from Lamer Homes Villa Holidays
Have stayed in La Mer Holiday villas in Cyprus for a number of years. Each villa has been excellent in regards location and amenities. Most recently stayed in Villa Marilena for two years in a row we were so impressed with it.
Service from La Mer Villas has always been excellent, clear communication and instructions (can even create an account on their website for more information.) Always provide welcome pack for arrival, and contact details if needed (not that we’ve ever needed to contact as have never had any issues.)
Can’t recommend highly enough, and hope to continue holidaying with them for years to come.

Reply from Lamer Homes Villa Holidays
We had a very pleasant stay at Villa Clementine and really enjoyed the location and the overall layout of the villa. It is a beautiful property, with lovely pool and patio areas, and we particularly enjoyed having the space to relax outside.
The location is excellent. It’s only a short stroll to the coastal walk and beach, and also an easy walk to the shops and restaurants, which we loved. The pool was cleaned regularly and was always fantastic to use.
That said, the villa is beginning to feel quite tired and, in our view, would benefit from some investment and more attention to the smaller details that make a holiday stay particularly comfortable.
There is quite a lot of general wear and tear. The outside patio furniture is very worn and could really do with replacing or, at the very least, a thorough clean. The dishwasher didn’t work particularly well, partly because there was no salt or rinse aid. We didn’t feel that these were things we should have needed to purchase ourselves during our holiday.
The single beds were comfortable, but unfortunately I found the double bed quite uncomfortable. The bathrooms were adequate but also felt tired. The shower cubicles are quite small, and there was very little storage or space for toiletries. For example, the shelf in the en-suite slopes downwards, meaning that things placed on it tend to fall off, and there was very little other space to put belongings. There was also a lack of hooks for hanging towels or robes.
The balcony was another missed opportunity. It would have been lovely to have a couple of chairs and a small table there so that we could sit outside and enjoy a morning coffee.
Overall, we really liked the villa, the pool and, particularly, the location. With some relatively simple improvements — updated outdoor furniture, better bathroom storage, some additional furnishings and attention to the general maintenance and small details — Villa Clementine could be a really lovely and much more comfortable holiday home.
We would happily return to the area and very much enjoyed our stay; we just feel the villa itself now needs a little care and investment to bring it up to the standard its beautiful setting deserves.

Reply from Lamer Homes Villa Holidays
We spent a great time in the home, very comfortable . I hope in the next year we’ll visit it again. Thank you.

Reply from Lamer Homes Villa Holidays
Excellent communication with this company (before we travelled, we had no need to contact them whilst there). They are very responsive. Plenty of information was provided before our arrival and their website is easy to navigate. The villa was exactly as described. Location is excellent in walking distance to beach and restaurants and amenities.

Reply from Lamer Homes Villa Holidays
We had such a lovely stay at Sea Pearl Villa!! The house was spotlessly clean, very well equipped and beautifully looked after. The garden is gorgeous and very relaxing and communication with La Mer was excellent - very responsive throughout our stay.
The location is also great, with Ayia Triada Beach just a 5-minute walk away.
We absolutely loved our stay and would definitely recommend it. Hopefully, we’ll be back soon! 😊

Reply from Lamer Homes Villa Holidays
Luxury villa with pool, great location convenient for everything, restaurants, shops, bars even ice cream, this is the second time we booked with Lamer homes will definitely book with them again.

Reply from Lamer Homes Villa Holidays
aul Russell
Local Guide·31 reviews·3 photos
Edited just now
Beautiful Villa. everything you could wish for.
Staff exceptionally helpful. everyone we met from Booking team to Pool, Garden crew & cleaning staff.
All we asked for was met exceeding expectations.
So good rebooked before we left.

Reply from Lamer Homes Villa Holidays
Just returned from our holiday for 10 days. We had a fabulous time and cannot fault the communication from Lamer Homes. They were very quick in answering any queries I had before and while we were away.
The Villa was perfect for us a little tired in places but that didn’t spoil anything as we hardly spent time in the Villa only really to sleep as there was so much to do in the area.
Definitely will be looking at Lamer again next year to book another Villa with them customer service excellent.

Reply from Lamer Homes Villa Holidays
It was a spontaneous trip, and by lucky chance last minute found a nice villa available with La Mer Homes in Protaras. They were very responsive, and despite very short notice, organised check in for us the same day. ; The villa was newly refurbished, clean, very sunny and felt like home. Wonderful quiet condominium, all amenities, hotels, beaches, supermarkets, restaurants nearby. Wonderful pool that was awaiting for us ready and clean every morning. Excellent customer service with quick response, very friendly and polite. Villa has all amenities, fully equipped kitchen, washing machine and dishwasher; every small detail including adaptors thought about. Truly carefree wonderful holiday! Thank you so much to the whole team for the amazing experience! Tatiana, Switzerland

Reply from Lamer Homes Villa Holidays
I would strongly advise anyone considering booking with La Mer Homes to think very carefully.
We stayed at Sunrise Bay Villa #1 in Cyprus for 10 nights after booking through Booking.com, paying £2,177.09, and unfortunately the property was nowhere near the standard advertised.
From the moment we arrived, we encountered serious issues with cleanliness, maintenance, hygiene, and safety.
The villa was in a poor state of repair, with peeling paint, damaged plaster, cracked walls, damp, and visible mould. The bathroom was filthy, with mould on the shower curtain, rusted fixtures, staining, and general signs of neglect. The bedding had stains, some appearing to be blood. Cupboards smelled so bad we did not feel comfortable storing our clothes inside them. Even the microwave was heavily rusted and completely unusable.
Most concerning were the safety issues.
On the first evening of our stay, the air-conditioning unit in one of the bedrooms began leaking significant amounts of water. Water ran across the floor, onto our belongings, and over/near an electrical socket. We immediately reported this and were told an emergency call-out would cost us extra. We refused to pay for what was clearly a maintenance fault and were left overnight with a serious electrical safety concern. We did not sleep that night due to worry about the risk of an electrical fault or fire. Although this issue was repaired the following day, it should never have been allowed to become a guest’s problem in the first place.
The swimming pool, one of the main reasons we booked this villa, was also a major issue throughout our holiday. The pool was dirty when we arrived and remained in poor condition despite repeated complaints. The filtration system/pumps were clearly not working properly. Pool maintenance attended several times but simply added chlorine and chemicals rather than fixing the underlying issue.
Because the water was not circulating properly, chlorine settled instead of dispersing. Our swimwear was permanently stained yellow/green, and family members — including children — suffered sore eyes and irritated skin after using the pool. We even discovered a dead bird trapped within the pool system, raising serious hygiene concerns.
To be fair, La Mer Homes did send people out to inspect or look at some of the issues we raised. However, aside from the air-conditioning unit being repaired the following day, the majority of the problems were never properly resolved, leaving us to continue dealing with the same issues for most, if not all, of our holiday.
What makes this worse is that every issue was reported immediately and repeatedly via WhatsApp during our stay. We provided photos and videos and gave La Mer Homes every opportunity to resolve the problems. Despite this, many issues remained unresolved.
After submitting extensive evidence, including 25 photos and videos, La Mer Homes informed us that after their inspection no refund would be given. Even more shockingly, their response ended by saying they “hope to see us again in future.”
Given the condition of the property and the complete lack of accountability shown afterwards, that statement felt deeply dismissive and insulting.
This experience caused significant stress, disappointment, and worry, and fell far below the standard expected from a professional holiday rental company. Based on our experience, I cannot recommend La Mer Homes. If I could all of the photos and videos to this I would.

Reply from Lamer Homes Villa Holidays
Everything was excellent! The villa, the amenities, the facilities and the communication with the host, super fast.

Reply from Lamer Homes Villa Holidays
We had a great family holiday in a spacious, well equipped and clean villa. We received up to date and accurate information from La Mer. The location of the villa was fab, next to the beach more or less and next to Kalifi bar and water sports. Very close to Kapparis main strip and other resorts. 10 minutes from Pernera and Protaras, 30 mins from Famagusta. Pool a bonus and also v clean. If you are shy, then some of property is open but no one cares and it didn't bother us.

Reply from Lamer Homes Villa Holidays
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.