⭐☆☆☆☆
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I had a very disappointing experience with Lamiano.
My order took around three weeks to arrive, and nowhere on the website was it made clear that it would be shipped from China.
When the dress finally arrived, it looked nothing like the photos on the website. The colour, material, quality, and overall appearance were completely different from what was advertised. The fabric was of very poor quality, and the dress did not even have a brand or company label sewn into it, making it look like a very cheap, unbranded product rather than the quality item shown on the website.
I contacted customer service to request a return because the item was not as described. However, I was told that I would have to pay to return the item to China. This was never clearly disclosed before I placed my order, and if I had known this, I would not have purchased the dress.
As I have been unable to resolve this matter with the retailer, I have raised a dispute with my bank and have also submitted complaints to the relevant consumer protection authorities for them to investigate my experience.
Based on my experience, I would not recommend buying from this retailer. I was very disappointed with both the product and the way my return request was handled.