Lamont Estates Limited Reviews 

767
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and customer-focused approach. The service provided is often described as excellent, with processes being smooth, easy, and stress-free, ensuring a positive user experience. The company's responsiveness and clear communication are key strengths, as customers frequently note quick replies, timely updates, and prompt action on issues. This proactive approach to swiftly addressing concerns contributes significantly to overall satisfaction, making interactions pleasant and efficient for tenants and landlords alike.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Response time

Users describe positive interactions with response times, with many customers highlighting agents for their... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism,... See more

User experience

Consumers find the user experience to be positive, with many describing the process as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. Real Estate Rental Agency
  2. Asset Manager Service
  3. Property Investment
  4. Property Management Company
  5. Real Estate Agency

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

767 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(767)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service and Professional Support

I had a great experience with Lamont Estate Limited. The team was professional, responsive, and very helpful throughout the entire process. They communicated clearly, answered all my questions promptly, and made everything feel smooth and stress-free. Their attention to detail and commitment to customer satisfaction really stood out. I would happily recommend them to anyone.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Tasneem at Lamont Estates has been…

Tasneem at Lamont Estates has been nothing but a delight to work with, always positive, especially given all the obstacles she had to deal with regarding my employment. She was always very quick with her responses and was able to get things set up for me in a timely manner. I am genuinely impressed by how professionally all my issues were handled. Everything was resolved quickly and efficiently. Huge kudos to Tasneem, who assisted me throughout this process for such outstanding service. It's clear she takes customer satisfaction seriously.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Naser has been incredibly helpful

Naser has been incredibly helpful, professional, and responsive throughout the whole process. Communication was always clear and efficient, and he made everything much smoother and less stressful for us. We really appreciated his support and would highly recommend him to anyone looking for a reliable and proactive portfolio manager.

May 13, 2026
Rated 4 out of 5 stars

The lettings company did a good job in…

The lettings company did a good job in promptly arranging a viewing for me, which I appreciated. However, I was disappointed with the communication regarding the property I was initially interested in. Although I had expressed my interest on the day, I was later informed that someone else had already placed a holding deposit. It would have been helpful to know that other viewings were ongoing and that the property could be secured quickly, as this might have allowed me to act sooner.
Additionally, I found it inconvenient that I could not reach the agent directly. Each time I called, I was redirected to the main office line and had to leave a message for a callback. Interestingly, when the agent returned my call, it still appeared as the same general company number, which made direct communication difficult.
Overall, my experience was positive, but it would have been significantly better with clearer communication and easier access to the agent.

April 30, 2026
Rated 5 out of 5 stars

Timely and swift response

Timely and swift response, good customer service and timely response to my queries. All checks done on time. Gemma worked professionally and ensured everything went smoothly.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

A good company to deal with 10/10

The start of my tenancy was very straightforward from the viewing of the property to signing the contract everything was very smooth and fast ..no complaints at
"Naser" the member off staff who looked after the property was very friendly and i always had good communication with him through emails and property inspections
The end of my tenancy was so straightforward also ..everything was good in the property when I left and I received my deposit back within 1 week
I would recommend Lamont to anyone looking for a property
Thankyou to all the staff

April 16, 2026
Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Lamont Agency from start to finish. The team was professional, responsive, and genuinely helpful throughout the entire process. They communicated clearly at every stage, making everything feel straightforward and stress free, which is something I really appreciated.

What stood out the most was their efficiency and attention to detail. Any questions or concerns I had were addressed quickly, and they made sure I felt informed and supported at all times. It’s clear they take pride in providing a high level of service and maintaining good relationships with their clients.

Overall, I would highly recommend Lamont Agency to anyone looking for a reliable and well-organised agency. Their professionalism and commitment to customer satisfaction really set them apart.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Gemma has been looking after my flat…

Gemma has been looking after my flat and provides highly professional service making sure that both sides are happy and the flat is rented out to a good tenant. I am very secure in her hands

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Lamont Estates Review

We have been dealing with Lamont Estates for close to a year now as they manage two properties for us. In that time they have proven very effective at managing our properties. They have filled both with tenants in a short space of time from availability and have been very communicative on all aspects of our business together. When we have had any queries they have been quick to answer. So far I would happily recommend their services.

April 8, 2026

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