Lamont Estates Limited Reviews 

767
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism and helpfulness, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the smooth and efficient overall experience. Reviewers frequently highlight the quick response times and proactive communication from the team, ensuring queries are addressed promptly. Many people also appreciated the personalized approach, with staff often going above and beyond to assist with various situations. This dedication contributes to a smooth and stress-free experience, from initial inquiries to effective property management and issue resolution.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, responsiveness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Response time

Consumers find response times to be positive, with many praising the quick answers and prompt communication... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Reviewers consistently report positive feedback about the user experience, often describing it as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. Real Estate Rental Agency
  2. Asset Manager Service
  3. Property Investment
  4. Property Management Company
  5. Real Estate Agency

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

767 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(767)

204 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a great experience with Lamont…

We had a great experience with Lamont Estates. The whole process, from viewing the property to moving in, was handled professionally and efficiently. The team was friendly, responsive, and always ready to help with any questions we had.

October 1, 2025
Rated 5 out of 5 stars

Gemma is highly professional

Gemma is highly professional, responsive, and thorough. She communicates clearly and promptly, ensuring all parties understand the next steps, while maintaining a friendly and approachable demeanor. Her attention to detail and proactive approach make working with her smooth and efficient.

October 3, 2025
Rated 5 out of 5 stars

Gemma was the agent that helped with…

Gemma was the agent that helped with the viewing and documentation for my my new apartment. She was really nice and helpful with the whole process, would recommend them for future purposes.I hope my stay at the property is a stress free one.

October 2, 2025
Rated 5 out of 5 stars

Professional and friendly

I’ve dealt with a different property management company recently and often felt left in the dark, unsure of what was going on or hesitant to ask questions. My experience with Lamont Estates, and in particular with their property manager David Rose, has been the complete opposite.

Emailing David has been straightforward and stress-free — he's responded clearly, kept me updated, and made me feel included in the process. I’ve also been able to raise questions that I might have otherwise felt embarrassed to ask, but he's always treated them with patience and respect.

It’s been such a relief to work with a company that values communication and genuinely cares about making things easier for their clients. I would happily recommend Lamont Estates to anyone looking for reliable, approachable, and professional property management.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve always had excellent service and…

I’ve always had excellent service and support for the 5 properties that Lamont manage (and soon to be a 6th). They have been managing my property portfolio for 7 years now. I would highly recommend them as it’s hard to find such a great team to work with. A particular shout out to Claire who handled a difficult tenant situation recently and communicated throughout the process. She is always helpful and available to support me as a landlord.

September 30, 2025
Rated 5 out of 5 stars

Great experience!!

I had a really great experience finding a property with Lamont estates. It was really swift and seamless. Specifically working with Naser was great and he was extremely helpful throughout. I have no complaints at all!!!

September 30, 2025
Rated 5 out of 5 stars

Moving in

Nas has been incredibly helpful throughout my move-in process! It was a very last-minute and stressful situation, but he explained everything clearly and responded promptly, which made the entire process fast and stress-free.

September 30, 2025
Rated 5 out of 5 stars

Thank you to Mark Scandrett

Thank you very much to Mark Scandrett for an incredible and personable service. An excellent experience throughout, from viewing to the next stages of the process. Highly recommend Lamont Estates thanks to Mark. You are wonderful! Kind regards

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Tasneems great maintenance help

I had an issue with my hot water boiler not working shortly after moving it.

I called up Lamont estates to help sort this issue. Tasneem who works there was very helpful with my issue providing clear updates on when I should hear from contractors about fixing this problem. When I didn’t hear from the contractors by the expected time she immediately chased this up for me and got the problem sorted ASAP.
I really appreciated the help.

Further the maintenance team that were sent out by the contractors were very friendly and fixed the problem quickly as well as explaining the issue.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very positive experience

I had a great experience with Lamont during my renting process. A special thanks goes to David Rose, who followed my case from start to finish. He was extremely helpful, approachable, and always took the time to listen to my questions. David ensured everything was explained clearly and resolved in a timely and efficient manner. His support made the entire process smooth and stress-free, and I truly appreciate all his help. I would highly recommend Lamont, and especially David, to anyone looking for reliable and professional assistance.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Lamont estate for there good service and they have good customer relations

I had an excellent experience with lamont estate limited The team was professional, responsive, and made the entire process smooth and stress-free. They took the time to understand my needs, provided clear guidance, and kept me updated every step of the way. Their dedication and friendly approach made finding the right home much easier. I truly appreciate their outstanding service and would highly recommend them to anyone looking for a reliable and trustworthy real estate agency.

September 16, 2025
Rated 5 out of 5 stars

Excellent Service and Support

“I had a very positive experience with this company. Naser Arshad was extremely helpful, professional, and responsive throughout the process. Communication was clear and timely, and all my questions were answered promptly. I highly recommend their services to anyone looking for reliable and efficient support.”

September 11, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look