Rapidez na entrega e serviço. Produto correspondente ao encomendado. Nada a assinalar, foi tudo suave.
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I ordered a lamp with the description of being in glass, after all it is plastic. When I am about to return it I am still charged for its return even being the website’s description fault and that... See more
Company replied
Excellent quality light. The light was superb value for money and offered first class quality - well made, robust and classic - we reordered one immediately and another of a different colour 2 days l... See more
I have ordered from this company before and the goods always arrive on time or early. The products are well packed and in good condition upon arrival and appear as they look on the website. I recommen... See more
Company details
Written by the company
lampadaeluz é o destino para iluminação atmosférica e acessível que se adequa perfeitamente às suas necessidades e gostos. Desde o nosso início em 2007, tornamo-nos líderes de mercado na Holanda, Bélgica e Alemanha, e estamos presentes em 36 países em todo o mundo. A nossa ampla gama inclui mais de 4000 produtos, garantindo que encontrará a solução de iluminação perfeita para cada espaço. Na lampadaeluz, a satisfação do cliente é a nossa prioridade. Os nossos colaboradores experientes fornecem aconselhamento profissional, tanto online como nas nossas lojas nos Países Baixos, Bélgica, Espanha e Polónia. Compreendemos a importância da conveniência no pagamento, por isso oferecemos diversos métodos de pagamento flexíveis. Quer esteja à procura de iluminação ambiente subtil para casa ou de iluminação funcional para o escritório, a lampadaeluz está pronta para satisfazer todas as suas necessidades de iluminação. Descubra a nossa gama hoje mesmo e deixe-nos ajudá-lo a criar a atmosfera perfeita.
Contact info
4.1
Great
623 reviews
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Rapidez na entrega e serviço
Rapidez na entrega e serviço. Produto correspondente ao encomendado. Nada a assinalar, foi tudo suave.
May 9, 2025
I had a problem with one of the light…
I had a problem with one of the light fittings I purchased and the company has offered a replacement immediately.
Very good customer service!
February 9, 2026
Atendimento rápido e eficaz na solução…
Atendimento rápido e eficaz na solução de um erro na encomenda.
Parabéns!
November 14, 2025
Reliably good products & delivery
I have ordered from this company before and the goods always arrive on time or early. The products are well packed and in good condition upon arrival and appear as they look on the website. I recommend this company.
November 10, 2025
Fast delivery to Portugal
Fast delivery to Portugal. Items come with all essential screws, plugs etc. Nice quality, not the top,but good enough.
September 30, 2025
I’m obsessed love the lamp it…
I’m obsessed love the lamp it levelled-up the vibe in my dinning area! 😍
August 9, 2025
very pleased with my ceiling light
very pleased with my ceiling light, excellent, prompt delivery
10 out of 10 all round
August 4, 2025
Very good products and fast delivery
The online presence is very good. All articles are described very well and the prices are excellent.
May 12, 2025
Beautiful lamps
Ordering and receiving the lamps was easy and fast. The lamps are good quality and nicely finished. The industrial look fits the decor. Very happy with the purchase.
March 17, 2025
smooth and linear as expected in any buy you do...! will buy again....
smooth an linear as expected in any buy you do...! will buy again....
April 29, 2025
Quick delivery and good price
April 22, 2025
Warm glow but bright!
All good, this is the second light I've bought of the same style. It has a nice warm glow but it's still bright enough to be useful in addition to the bedside lamp. Thanks!
March 5, 2025
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There is no clear info that price does…
There is no clear info that price does not include VAT
April 15, 2025
Reply from Lampadaeluz.pt
Hi Piotr,
your comment is not very clear to us, as VAT is indicated in the shopping cart, before the order total.
However, we remain at your disposal should you wish to contact us for further clarification.
Lampadaeluz is a great company
The carrier's DPD website is terrible, has never been updated; but despite everything, it worked.
April 15, 2025
Reply from Lampadaeluz.pt
Hi Gui,
We are very sorry for your disappointment regarding the courier company. However, upon checking the tracking of your order, we ascertained that the order was shipped the same day it was placed and arrived at its destination in 5 working days, i.e. on 22/4, considering the Easter holidays. We will certainly take your feedback into consideration and hope that the products have met your expectations.
We remain at your disposal.
I ordered 7 x GU10 bulbs and 3 were the…
I ordered 7 x GU10 bulbs and 3 were the wrong colour, I have sent email after email, none have been answered very disappointing company to work with.
March 3, 2025
Delivery problems.
The delivery, which is your responsibility was bad. The delivery company sent a message advising the time they would deliver, but they didn't show up. We were available all day. Unfortunately there was no way to contact you and the driver did not respond to phone calls. I did not receive a call from the delivery company and there was no contact information in their message to me. When I finally managed to contact them I was advised that the address was incomplete or illegible. When I got the package the address was complete and easily read. The power of the uplighter was not as bright as we were expecting.
February 11, 2025
Reply from Lampadaeluz.pt
Hi!
We are sorry to hear about your experience with us. First of all, we apologize for the inconvenience regarding your delivery, it is not our intention.
If you are not satisfied with your new lamp, you have the right to a refund within 90 days, within our return policy. We always try to do our best to ensure that the customer is satisfied with their purchase.
Cordially,
L&L Costumer Service
Good quality
I have just received my order of garden lights. They look as described and of good quality. I can't comment on the light side as I am waiting for them to be installed.
February 15, 2025
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