Lampemesteren.no Reviews 1,196

Everything will was delivered in time at a high quality

Slow delivery despite item being in stock. Don’t respond to emails. Still don’t have the light I ordered.

Fast, easy,direct:)

They say nice things about themselves:

We are professional and care about quality and good service
We are customer- and result-oriented
We are helpful
We go the extra mile for our customers
We are engaged and motivated

They translate to all languages, but there is no person behind there to REALLY help.

I needed spear parts to hang up my 9000 NOK lamp. A lampe they sell. No, they could not help me.
Funny. Thanks for going that extra mile.
I say, consumers unite!
Henning

Simple and easy experience in ordering. Appreciated the messages on the status of the order.

Rask og presis levering . God informasjon underveis i leveransen

So I've received a damaged stool that cost approx £600.00. Having sent all the info and photos requested they're now telling me that I have to wait up to 10 days for "their decision". How can it possibly take this long? It's pretty straight forwward.

Rask levering og god support da jeg måtte reklamere. Kommer til å handle her igjen.

The led Neons came very fast with a tracked shipment. The order was very well packed and the quality of the product is very good.

I've ordered the lamp on Saturday night and it was delivered on Wednesday. well done.
I assumed the delivery was at home, but I had to collect the lamp at the post office. probably I didn't pay enough attention to the delivery terms.
in the manufacturer original box there was also a light bulb, so the one I purchased was avoidable. it would have been good to know there was already a light bulb in the package.

Upon first delivery the lamp was broken. Assume it was damaged during shipping. After contacting the seller was sent a new lamp immediately.
Great service!

Order arrived quickly as expected, and later had a very good experience with customer service following a manufacturing issue with one of the ordered lamps.

Very smooth order and delivery. I’m very satisfied with the speed of delivery.

I ordered on the 26th, and my lamp was delivered on the 27th in Ireland! Amazed.

Rask levering. God innpakning. God pris.

I purchased lamp online from the web-page with Norwegian domain and text and therefore it did not occur to me that the shop actually was not Norwegian and that it was located abroad. When returning the parcel, I got to know that it should be sent back to Denmark.
Besides, even though I ordered home delivery, I never got the parcel home. I had to contact post office in order to track the package,discovering that the parcel was left there without being contacted regarding home delivery, or being informed that the parcel should be picked at the post office instead (the online tracking system
was too general and not helpful). Complicated, time-consuming and pricy procedure when it comes to delivery of/ returning the package.

I had a very good experience with customer service, who were helpful and gave great advice before I placed my order. They were also able to beat the lowest price online by an extra 5% which is excellent! Received my lamp quickly and it is perfect! Highly recommend Lampemesteren :-)