After delivery, one of the lamps I’d ordered was damaged; it took less than 30 minutes to receive a reply from customer services, informing me that a new lamp had already been scheduled for delivery... See more
Company replied
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After delivery, one of the lamps I’d ordered was damaged; it took less than 30 minutes to receive a reply from customer services, informing me that a new lamp had already been scheduled for delivery... See more
Company replied
Le site (belge : lampen24.be) est uniquement en néerlandais et il n'est pas possible de faire livrer en Belgique un article choisi sur le site français (luminaire.fr) ou allemand (lampenwelt.de) Th... See more
Company replied
It's the third time I'm ordering from them, and I am very satisfied with the quick delivery, the lamps looks like on the photos and are as described. On top of it, you have a lot of choices on their w... See more
Company replied
Shipping was fast (faster than it took me to go and buy bulbs, which, in hindsight, it might have been smarter to buy with the lamp) and products arrived unharmed, working as intended. Note that the... See more
Company replied
Lampen24.be is de webwinkel voor alle soorten lampen en verlichting. Met onze verlichtingsideeën maken wij je omgeving niet alleen helderder, maar ook mooier! Wij bieden je een samengesteld en veelzijdig assortiment van meer dan 400 merken - lampen en verlichting voor elke smaak, elke behoefte en elk budget. Voor de perfecte lichtsfeer voor elke gelegenheid om je welzijn te verbeteren. Lampen24.be kan je professioneel deskundig advies verwachten, ook voor zakelijke klanten. Kies bovendien uit flexibele betaalmethoden van iDEAL tot achteraf betalen via factuur en profiteer je van een uitstekende leveringservaring.
Gratis retourneren binnen 50 dagen en geld-terug-garantie
Rabanusstraße 14-16, 36037, Fulda, Germany
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Reply from Lampen24.be
Correct delivery, but - due to insufficient buffering inside a too large shipping Carton box - on 12v led lamp arrived damaged ; luckly the others all survived the shipment.

Reply from Lampen24.be
Light bulbs were great and delivery was efficient but the lamp is super flimsy and actually broke as we were trying to put it up... haven't even got a chance to use it before one of the parts broke off...

Reply from Lampen24.be

Reply from Lampen24.be

Reply from Lampen24.be
Very nice product at a very reasonable price! We will be ordering again, well done!

Reply from Lampen24.be
Due to a lack off packaging-material the smaller box wit the lamp could move freely inside the bigger packaging box. Also was the smaller box (with the lamp) put upside-down in the bigger box.
This resulted in a lamp with multiple parts who were bend.
I was able to bend most parts back in place but if you look closely, you can still see it.

Reply from Lampen24.be
Because we round the product we were looking for.
But delivery was longuer than expected.

Reply from Lampen24.be
For the price I paid, the lamp looks of low quality. The colours of the glass bubbles look different than in the pictures. I hope at least that, once we put it up, it works properly.

Reply from Lampen24.be
Fast shipment and good quality of products!! Will definitely buy with them again

Reply from Lampen24.be
I didn’t receive all my order at the moment but i am very satisfied with the products already received. And i appreciate that the products are sent when they are available rather than to have to wait for all articles in an only one sending.

Reply from Lampen24.be
My order was quite late but my lamps are of good quality and exactly what I wanted.

Reply from Lampen24.be

Reply from Lampen24.be
They are not good quality. My lamps are all badly made, they are not straight and we cant do anything about it, bceause they where made like that. We dont know what to do... it is a shame because this shouldnt happen.

Reply from Lampen24.be

Reply from Lampen24.be
Communication should be in English and clearer. Delivery was substantially delayed compared to the advertised delivery time when I made the purchase. Impossible to communicate with the delivery company.

Reply from Lampen24.be
Almost two weeks passed and my order is still not delivered.

Reply from Lampen24.be
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