Lampen24.be Reviews 

4,837
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

After delivery, one of the lamps I’d ordered was damaged; it took less than 30 minutes to receive a reply from customer services, informing me that a new lamp had already been scheduled for delivery... See more

Company replied

Rated 3 out of 5 stars

Le site (belge : lampen24.be) est uniquement en néerlandais et il n'est pas possible de faire livrer en Belgique un article choisi sur le site français (luminaire.fr) ou allemand (lampenwelt.de) Th... See more

Company replied

Rated 5 out of 5 stars

It's the third time I'm ordering from them, and I am very satisfied with the quick delivery, the lamps looks like on the photos and are as described. On top of it, you have a lot of choices on their w... See more

Company replied

Rated 4 out of 5 stars

Shipping was fast (faster than it took me to go and buy bulbs, which, in hindsight, it might have been smarter to buy with the lamp) and products arrived unharmed, working as intended. Note that the... See more

Company replied

Company details

  1. Lighting Store

Written by the company

Lampen24.be is de webwinkel voor alle soorten lampen en verlichting. Met onze verlichtingsideeën maken wij je omgeving niet alleen helderder, maar ook mooier! Wij bieden je een samengesteld en veelzijdig assortiment van meer dan 400 merken - lampen en verlichting voor elke smaak, elke behoefte en elk budget. Voor de perfecte lichtsfeer voor elke gelegenheid om je welzijn te verbeteren. Lampen24.be kan je professioneel deskundig advies verwachten, ook voor zakelijke klanten. Kies bovendien uit flexibele betaalmethoden van iDEAL tot achteraf betalen via factuur en profiteer je van een uitstekende leveringservaring.

50 dagen bedenktijd

Gratis retourneren binnen 50 dagen en geld-terug-garantie

Bij Lampen24.be bieden wij je een langere geld-terug-garantie. Dit betekent dat je de producten die je van ons hebt ontvangen binnen de 50 dagen zonder opgave van reden gratis aan ons kunt retourneren. Je hebt dus de volle 50 dagen bedenktijd om te zien of de bestelde lamp in je interieur past. Ben je niet tevreden gaat de retour eenvoudig en snel via ons online retourenportaal.

Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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4.2

All reviews

(4,837)

1,248 reviews in the last 12 months

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Rated 2 out of 5 stars

Broke before we even got to use it...

Light bulbs were great and delivery was efficient but the lamp is super flimsy and actually broke as we were trying to put it up... haven't even got a chance to use it before one of the parts broke off...

December 2, 2025
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Reply from Lampen24.be

Dank voor uw evaluatie.

Rated 5 out of 5 stars

Customer oct 25

Kwalitatieve producten en vlotte levering.

September 29, 2025
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Reply from Lampen24.be

Dank voor uw mooie review

Rated 4 out of 5 stars

Duidelijk

Duidelijk, snel, en ''to the point''...

September 17, 2025
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Reply from Lampen24.be

Dank voor uw beoordeling

Rated 2 out of 5 stars

Due to a lack off packaging-material…

Due to a lack off packaging-material the smaller box wit the lamp could move freely inside the bigger packaging box. Also was the smaller box (with the lamp) put upside-down in the bigger box.
This resulted in a lamp with multiple parts who were bend.
I was able to bend most parts back in place but if you look closely, you can still see it.

July 29, 2025
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Reply from Lampen24.be

Dank voor uw evaluatie.

Rated 2 out of 5 stars

Not good value for money

For the price I paid, the lamp looks of low quality. The colours of the glass bubbles look different than in the pictures. I hope at least that, once we put it up, it works properly.

July 21, 2025
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Reply from Lampen24.be

Dank voor uw review

Rated 5 out of 5 stars

Very good until now

I didn’t receive all my order at the moment but i am very satisfied with the products already received. And i appreciate that the products are sent when they are available rather than to have to wait for all articles in an only one sending.

July 16, 2025
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Reply from Lampen24.be

DAnk voor uw mooie beoordeling.

Rated 2 out of 5 stars

They are not good quality

They are not good quality. My lamps are all badly made, they are not straight and we cant do anything about it, bceause they where made like that. We dont know what to do... it is a shame because this shouldnt happen.

June 27, 2025
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Reply from Lampen24.be

Dank voor uw review. Als de bestelling niet naar wens is om welke reden dan ook mag u binnen 50 dagen na ontvangst kostenloos aan ons retourneren.

Rated 5 out of 5 stars

Easy and quick

Efficient ordering, and simple return when the lamp wasn't quite right

June 24, 2025
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Reply from Lampen24.be

Dank voor uw mooie review

Rated 2 out of 5 stars

Easy improvements

Communication should be in English and clearer. Delivery was substantially delayed compared to the advertised delivery time when I made the purchase. Impossible to communicate with the delivery company.

June 18, 2025
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Reply from Lampen24.be

Thank you for your evaluation. We are a Belgium website and we communcate in Dutch

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