Great customer service, kind, efficient and solution-oriented. Good quality price ratio: I've bought 3 lamps from their website in the last 2 years and they have all lived up to our expectations. When... See more
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Great customer service, kind, efficient and solution-oriented. Good quality price ratio: I've bought 3 lamps from their website in the last 2 years and they have all lived up to our expectations. When... See more
Company replied
I ordered the Lindby LED panel Nelios (120 x 60 cm, CCT, black metal), and the overall experience was very smooth. Delivery was quick and straightforward, and the product arrived well-package... See more
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I had a fantastic experience shopping with Lampen24. The prices are very competitive, and the shipping was super fast—everything arrived sooner than expected. I ordered a pendant light which is bea... See more
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We are very happy with the products we purchased from Lampen24. As we bought a ceiling lamp for our bedroom and another one for our living room in addition of a standing one. All of them are working p... See more
Company replied
Lampen24.nl is de webwinkel voor alle soorten lampen en verlichting. Met onze verlichtingsideeën maken wij je omgeving niet alleen helderder, maar ook mooier! Wij bieden je een samengesteld en veelzijdig assortiment van meer dan 400 merken - lampen en verlichting voor elke smaak, elke behoefte en elk budget. Voor de perfecte lichtsfeer voor elke gelegenheid om je welzijn te verbeteren. Lampen24.nl kan je professioneel deskundig advies verwachten, ook voor zakelijke klanten. Kies bovendien uit flexibele betaalmethoden van iDEAL tot achteraf betalen via factuur en profiteer je van een uitstekende leveringservaring.
Gratis retourneren binnen 50 dagen en geld-terug-garantie
Rabanusstraße 14-16, 36037, Fulda, Germany
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Too long to wait more than a month and then the price went up so I got a different price (more expensive than first time I ordered)

Reply from lampen24.nl
I received the lamp in perfect condition and earlier than expected. Completely satisfied with the experience.

Reply from lampen24.nl
It’s been almost a month I haven’t recieved my parcel

Reply from lampen24.nl
Fast delivery, light looks like picture, fast processing for return

Reply from lampen24.nl
Beautiful lamps and amazing customer service, when we opened the box we realized the bulb from one of the lamps is broken, so they happily helped us return it and get a new one. very happy with our order and they look absolutely beautiful , thank you so much. we will order from here again for sure.

Reply from lampen24.nl
Almost 3 months to get all my order. Instead of sending it partially….. The worst drop-shipping ever! It's a pity because I used to be a regular customer

Reply from lampen24.nl
Really low customer service. Any communication that I have to wait for the product was missing. I didn't get any information and needed to send an email. Then, I got just a message that I have to wait, no other option or even just apologizes...

Reply from lampen24.nl
I ordered 2 weeks ago in December 2024 and the expected delivery is going to in February 2025.
So delivery is horrible but cannot say much about the product yet.

Reply from lampen24.nl
They are super nice.
1. quality lamp.
2. Easy to return.
3. Helpful and fast customer support.
4. Value for money (at lest for me).

Reply from lampen24.nl
I never got the package and really bad tracking and delivery service

Reply from lampen24.nl
I cannot give more than 2 stars because they sent me a wrong products and I had to return the package to the parcel shop which cost me time and petrol.
Also the package I received was too big for the products and the results was a scrappy package.
However the communication for the return process was good and smooth.

Reply from lampen24.nl
While ordering it was 2 to 4 days delivery, after payment you hear it's not in stock.
It took 16 days

Reply from lampen24.nl
Goede website en nette levering via GLS. Prima info over de status van de bestelling en het moment van levering.
Prima producten.

Reply from lampen24.nl
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