Lamporia.com Reviews 2

TrustScore 3.5 out of 5

3.5

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Company details

  1. Furniture Store

Information provided by various external sources

Lamporia.com is a US-based family owned North America's #1 premium home lighting and furnishing store. Our product line ranges from majestic ceiling fixtures, elegant wall sconces and beautiful floor lamps to Italian upscale leather furnishings, delecate home accents and all-season patio furniture. Why choose the Lamporia.com's products? First of all, all of our products are handpicked by us as we personally want to make sure that each and every product respects the desired quality standards and design tendencies. Also, the prices on Lamporia are very competitive, in comparison with other online stores and brick-and-mortar stores. This is achieved by shipping the products directly from the manufacturer to the customer’s door, which drastically reduces any unnecessary costs.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 2 out of 5 stars

Ordered 2 sets of 2 chairs (for the …

Ordered 2 sets of 2 chairs (for the kitchen) for a good price. Got a confirmation email and everything. Two months go by, I figure it's a lost cause by now but decided to contact them anyway to check what's going on. They tell me they canceled the order because the chairs were out of stock. So somehow they canceled it and didn't send me an email or anything about it. Also, while the chairs went out of stock when I ordered them, the site showed them back in stock almost immediately and they were in stock for the duration of 2 months while I waited. They were also in stock when I contacted them. I told them about this and told them I was upset with the situation. The price of the chairs had gone up considerably and I asked them if they would honor the price of the original order. They replied that they would give me a discounted price, but only for one of the two sets, and that I would have to pay full price for the other set. I declined and ordered the chairs at another place.

October 3, 2017
Unprompted review
Lamporia.com logo

Reply from Lamporia.com

Hi,

We apologize for any inconveinve it may has caused you -

We do pride ourself on serving our customers to the best of our capacity and maintain the highest customer satisfaction level possible

Sometines,the backordered situations may occur in any retail facility ( especially online) as it did in your case and we are truely sorry for that incident..

Please let us know if we can be of any help.

We certainly appreciate your business.

The Team,

Lamporia.com

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