Lance - Freelance Banking 

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See what reviewers are saying

Rated 1 out of 5 stars

I think it's safe to say this company was an exit scam. Multiple people report suspicious account closures by one person, "Colin." I fortunately did not deposit any money into my Lance account when it... See more

Rated 3 out of 5 stars

What did i even expectd from an online frelance banking… I ddnt like my experience here. For people who are used to traditional banking system, when everything is not online — dont waste you time here... See more

Rated 3 out of 5 stars

I like the concept of Lance. We’ll see how well it does with the Schedule C stuff it says it does. Right now I have difficulty because it doesn’t support depositing checks or doing Bill Pay—2 pretty e... See more

Company replied

Rated 5 out of 5 stars

Best one I've had so far. Great for self starters easy to use app awesome feature that make deposits accept payments online thru cash app and there most comprehensive plan is 12.00. The featurs it has... See more

Company replied

Company details

  1. Alternative Financial Service
  2. Bank
  3. Financial Institution

About Lance - Freelance Banking

Written by the company

Open an account in minutes
What is Lance?
Lance is the most state-of-the-art business banking account in the game for freelancers, independents, and flexible/solo workers. Lance pays your taxes, automates your savings, and even transfers your salary. $0 hidden fees or minimums. No catch.
What makes Lance different?
Lance's cutting-edge banking features are built for the new era of work. Every expense is tracked, taxes are paid, and our powerful auto-budgeting system sorts your income to every part of your business ⁠— exactly how you want. Ready to open your account?
Get it on Google Play

Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use and set up

Easy to use and set up
I’m new to the lance family but I have no complaints

July 14, 2022
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Reply from Lance - Freelance Banking

Hey Cynthia. Thanks for the feedback! Happy to hear it!

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Rated 5 out of 5 stars

Good awesome

July 13, 2022
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Reply from Lance - Freelance Banking

Hey Joshua. Thanks for the feedback! We think you're awesome too!

Rated 3 out of 5 stars

I like Lance

I like Lance. My only complaint is that it takes them a while to answer questions and i can't find a customer service number.

July 10, 2022
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Reply from Lance - Freelance Banking

Hey Mileidy. Thanks for the feedback! We'll be sure to review your interactions for opportunities to improve our customer support!

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Rated 3 out of 5 stars

Haven’t used that much and I’m kind of…irritated

Haven’t used that much and I’m kind of confused cause I was told my account was closed for no reason but yeah it’s so open and I just want even know I should even activate the debit card you guys sent me what is the status of my account I’m kind of confused I don’t see the point in even it’s time to use your your point of cell system if you are telling me that it’s close so but then again going back and then re rehrasing that and turning into you oh no it’s open and now I have to take survey survey based on my experience but how is that possible if you told me my account is closed so please I kind of like you know somebody me him and explain to me exactly what the Hells going on with my account the current status of it even though there’s been no transactions on it whatsoever for anna so there should be no reason I should be close so yeah I’m kind of confused and just get back to me as soon as possible because this is really irritating and yeah if you don’t get back to me soon then I guess Lance was not a match

June 30, 2022
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Reply from Lance - Freelance Banking

Hey Dimitri. Sorry to hear about this confusing experience! However, I don't see any communications between you and our support team. Please reach out to us at support@lance.app so we can help get you squared away!

Rated 1 out of 5 stars

Run for your life

Run for your life. Like many others I recently had a transaction pop up that wasn’t mine and realized my card was compromised. It seems only one person actually works here hence why it takes 10 years for an email response. Don’t expect a customer service person to pick up the phone either. Random dude froze my account because I reported a transaction as unauthorized and had to order a new card. I have never seen a bank do that before and this makes them very suspicious. Something is most definitely off about this bank and I would not recommend people actually use it. Customer service seems to be based in the middle of no where or non existent at all. These folks should be reported to the authorities.

June 30, 2022
Unprompted review
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Reply from Lance - Freelance Banking

Sorry to hear about this experience! We'd be happy to investigate this further but we were unable to locate your Lance account using your name, please reach out to support@lance.app from the email address associated with your account for assistance.

Rated 1 out of 5 stars

When I had an issue and reported it to…

When I had an issue and reported it to the only rep that seems to work there, he froze my account. What kind of financial institution does this with out cause nor warning? DO NOT USE THIS APP ! Never keep your money where it is not safe! One should not be penalized for excercising their legal rights by some rogue, miserable and fake banking rep.

June 24, 2022
Unprompted review
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Reply from Lance - Freelance Banking

Hey Alex. Sorry to hear about this! The security of our platform and community is our top priority. In certain instances, we may restrict the use of an account if we recognize unusual activity. We understand how frustrating this can be and these actions are only taken after a thorough investigation. If you have additional questions or concerns, please contact our team at support@lance.app

Rated 1 out of 5 stars

Each account I attached to it they were…

Each account I attached to it they were denied stating Suspicious activity on the account.

May 14, 2022
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Reply from Lance - Freelance Banking

Hey Shareff. Sorry to hear that! You may need to check with the originating bank for issues like these.

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Rated 5 out of 5 stars

I love the access that I have to…

I love the access that I have to allocate my funds between the stacks. The fact that I have the option to allow Lance to take care of my taxes makes it easier for me to conduct business and not have to worry about not staying up on my taxes.
And finally the fact that I can send invoices and give my customers a link to pay their bill thru the app and from their personal devices makes them more comfortable and apt to not have to put their personal credit card information in my device.

May 13, 2022
Lance - Freelance Banking logo

Reply from Lance - Freelance Banking

Hey Equan. Thanks for the feedback! We love that you're loving Lance!

Rated 5 out of 5 stars

Thanks

Thanks. I think your doing great.

May 10, 2022
Lance - Freelance Banking logo

Reply from Lance - Freelance Banking

Hey Demaris. Thanks for the feedback! We think you're great too!

Rated 2 out of 5 stars

I just Filled my LLC and lost lance while not even working.

I have slowly been switching from W2 wage based income to now this year looks to be a full freelance employment tax year for myself as well as my spouse. I have been out of work about a month with an injury during witch time I made the choice to file my own LLC it is C&G Textiles LLC I went to go check out the updates I saw in an email as we all know the self employment payment processors market is crap stripe is everywhere PayPal is unreliable and these half one and the other have be charged a higher rate for a half ass put together platform yes I’m talking about Goldman Sac’s Persona! App so of course if I had that new lance Acc I can only really speculate but I’m positive u likely won’t have such high fees or take 4 days to process a debit card payment all and all I have had my lance account from the start of my self employment life change though one thing you failed me on is debit card support apparently u have two kind of support staff the ones who help with virtual debit cards then the other respectively with that said I got angry after finding my lost physical Lance debit card I just took a sharpie and wrote the virtual debit card number on the canceled physical card this of course makes it harder to use the account for purchases but your ability to get most ACHs out in less then 6hours I just tapped over my lance card so my sharpie virtual/physical lance card would remain almost as useful as a replacement debit card but overall I understood my plan for lance in the long was just to take the money we make pass it through to me and do ACH for my spouses pay and bam as we make more money I’m able to put a finger on overall income and with that the kind of tax liability we may have and if it’s a package I’ll do my invoices with lance stop persona and get my taxes paid and accept payments under one subscription. I need to find something that fits if it’s not lance that’s your choice just give me the respect of an email not when I successfully log in I see my account is closed. Meanwhile now it’s super late and I was trying to take a payment to see if I could have gotten rid of that Persona app.. I prefer my ownsite is new but check it out cngtex.com if the choice is final please tell me what’s suspicious and do u think the way lance operates example not canceling and sending new cards virtual or otherwise if that could have caused this “suspicion” For me lance has been the thing I know I would need when it mattered here’s that once appon of time.

May 7, 2022
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Rated 1 out of 5 stars
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Reply from Lance - Freelance Banking

Hey Carla. Sorry to hear that! I'm not seeing that we've had any support interactions with you. Please reach out to us at support@lance.app so we can get you sorted out. Thanks!

Rated 4 out of 5 stars
Lance - Freelance Banking logo

Reply from Lance - Freelance Banking

Hey Derrick. Thanks for your feedback! We would appreciate if you could send an email to hello@lance.app and tell us how we could do better. Thanks again!

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Rated 5 out of 5 stars

I love this app and bank

I love this app and bank! You guys are doing great things for us and it's noticeable!!!

April 22, 2022
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Reply from Lance - Freelance Banking

Hey David. Thanks for your feedback. We're so happy to hear you are loving Lance!

Rated 5 out of 5 stars

Loving all of the features so far!

Loving all of the features so far! Just received my business debit card today so excited to activate it. I’ve already used my virtual card to make a few business purchases online and this was so useful! Telling all of my Entrepreneur friends!

April 16, 2022
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Reply from Lance - Freelance Banking

Hey Carla. Thanks for your feedback! We love that you're enjoying Lance!

Rated 5 out of 5 stars

Great

It’s GREAT I ABSOLUTELY LOVE IT AND THATS A FACT

April 3, 2022
Lance - Freelance Banking logo

Reply from Lance - Freelance Banking

Thanks, Jessica! You're awesome! #facts

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