Lance Mason Reviews 

378
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Cold calling ambulance chasers. Apparently it is "scientifically proven" that I must have felt discomfort. Google "Lance Mason struck off" if you want an idea of their so called business ethic... See more

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Rated 1 out of 5 stars

Stay away from this company!! they are crooks! all reviews on here are fake that say other wise. They should be reported to watch dog! as I am sure majority of their money is made by harassing people... See more

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Rated 1 out of 5 stars

This people they are not solicitors are long time scammers they will force you to sign a lot of documents in which they trap you if they can’t get money from your case they will torn around and attack... See more

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Rated 1 out of 5 stars

It appears these people are behind an Indian call centre that ring me 4 times a day to tell me I had an accident within the last 2 years. Totally sick of these spam calls. Told the last caller that I... See more

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1.1

Bad

TrustScore 1 out of 5

378 reviews

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1.1

All reviews

(378)

1 review in the last 12 months

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Rated 5 out of 5 stars

I've been happy with the service…

I've been happy with the service provided by Rebecca at Lance Mason in regards to my claim, she has kept me up to date with everything frequently, via email and phone and I would say I've had great, friendly service.

 Thanks again.

June 5, 2018
Unprompted review
Rated 1 out of 5 stars

Trash

Avoid at all costs. You’ll never get a callback!

June 4, 2018
Unprompted review
Rated 5 out of 5 stars

Bethany Hogg and Danny Moffat

Bethany Hogg and Danny Moffat, have been incredible with my case so far! My first phone call with them both was so heart warming and reassuring. Beth called me intitially to tell me the good news that they where willing to take my case on, she was so happy for me that something was finally being done and for being brave and coming forward, she was so sincere and helpful with any questions. I couldn’t recommend her enough! Danny made the second phone call to myself and began by giving his sincere apologises for how I’ve been treat regarding my case, I worried initially that I wouldn’t be able to get my timeline of events to him so quickly, but he reassured me that I didn’t need to rush and to take my time. He was so patient with all my questions and answered them so efficiently! Honestly couldn’t recommend them both enough they have been fantastic with me!

June 1, 2018
Unprompted review
Rated 5 out of 5 stars

Thanks sooo much!!

I would just like to say a BIG thank you to lance mason and especially Elizabeth for working so hard on my case for two years even through the ups and downs they still continued to stay positive and eager to get me the WIN I deserved and they achieved just that!

Through out the course of my case Elizabeth kept me updated everything month with emails and phone calls, which I really appreciated.

Initially when I was first looking to make a claim with a different solicitor they told me I only had a 40% chance of winning, but Lance mason proved them wrong!

In the unfortunate case something like this ever happens again, I would defiantly go straight to Lance Mason.

May 30, 2018
Unprompted review
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Rated 5 out of 5 stars

RTA February

I would highly recommend Lance Mason to anyone who finds themselves in the same situation as me. They took on my case after an RTA in February. All the staff who dealt with my case were very professional
and friendly, They kept me well informed as to how the case was progressing with regular phone calls and emails. The case had a positive outcome and the final settlement exceeded my expectations. Thanks again Lance Mason.
Regards Alan

April 22, 2018
Unprompted review
Rated 5 out of 5 stars

I highly recommend Lance Mason.

I highly recommend Lance Mason.
They took my case on after 3 other claims specialists refused. I worked with the same Professional all the way through (2years)
I was 100% kept up to date.
My Professional - Elizabeth McKay -Lewis won my case for me and I was very surprised when i received a good pay out!
Elizabeth is extremely thorough but explains everything, and is happy to answer questions if you don't understand the 'jargon'.
I highly recommend Elizabeth McKay- Lewis.
Brilliant!

April 20, 2018
Unprompted review
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Rated 5 out of 5 stars

I was in an accident 26th December…

I was in an accident 26th December 2016. Lance mason contacted me not long after. And was very helpful. They have been in constant contact about my claim. If there was any questions I had for them they were very happy to help and answer and questions I had. I would recommend them to any one. They got me a settlement to which I’m happy with. Thank you lance mason and Ridwan who was our contact through out Again thank you. Bev. My daughter has just gone to court. Due to being 15 to decide on what amount she got. Very happy with lance mason Always kept us up to date. And we would recommend any time.

April 11, 2018
Unprompted review
Rated 5 out of 5 stars

I am extremely happy with the help I…

I am extremely happy with the help I have received from Lance Mason. The process was easy and stress free for me. I was kept up to date with all details at all times. Overall, would highly recommend!

April 6, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding company

What a breath of fresh air the staff members in this company are, so helpful and compassionate especially Daniel and Karen. I have been dealing with them for just over a month now after losing my daughter and they are amazing, Daniel is so supportive and understanding. Highly recommended company and staff.

March 2, 2018
Unprompted review
Rated 5 out of 5 stars

I am so impressed with Lance Mason …

I am so impressed with Lance Mason everyone is so friendly and supportive, I'm getting the very best professional help and support in every aspect of my case, Karen Booth is so amazing she's my guardian angel she is helping get the very best medical treatment, I just can't express how grateful I am,
she's so calm and understanding she explains everything step by step,
I was quite anxious but Karen has made it so easy and stress free,
I would definitely recommend Lance Mason solicitors to anyone,
thank you so much Lance Mason and especially Karen Booth..my guardian angel.x

February 12, 2018
Unprompted review
Lance Mason logo

Reply from Lance Mason

Thank you for your feedback, I'm happy to hear of your satisfaction with your claim and very pleased that you're receiving the necessary medical treatment. If we can be of further assistance, please do not hesitate to contact us on 01254 263885. Thank you.

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Rated 4 out of 5 stars

Lance mason were very swift in dealing …

Lance mason were very swift in dealing with my claim, earlier settlement then expected .

February 7, 2018
Unprompted review
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Reply from Lance Mason

Good afternoon Jonathan. Thank you for your feedback, I'm happy to hear of your satisfaction with your claim. If we can be of further assistance, please do not hesitate to contact us on 01254 263885. Thank you.

Rated 5 out of 5 stars

I would recommend this firm to anybody …

I would recommend this firm to anybody with a personal injury claim, they were fantastic very efficient and professional. thank you

February 1, 2018
Unprompted review
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Reply from Lance Mason

Good morning Lorraine. Thank you for your feedback, I'm happy to hear of your satisfaction with your claim. If we can be of further assistance, please do not hesitate to contact us on 01254 263885. Thank you.

Rated 5 out of 5 stars

Absolutely excellent service render …

Absolutely excellent service render will recommend

January 25, 2018
Unprompted review
Lance Mason logo

Reply from Lance Mason

Good morning. Thank you for your feedback, I'm happy to hear of your satisfaction with your claim. If we can be of further assistance, please do not hesitate to contact us on 01254 263885. Thank you.

Rated 5 out of 5 stars

Personal Injury Claim

Throughout the process the LM team were thorough and professional in explaining every part of the process required. I would have no hesitation in recommending their services.

January 19, 2018
Unprompted review
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Reply from Lance Mason

Good morning Leslie. Thank you for your feedback, I'm happy to hear of your satisfaction with your claim. If we can be of further assistance, please do not hesitate to contact us on 01254 263885. Thank you.

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Rated 5 out of 5 stars

Lance mason solicitors.. Highly recommended 😊

I would most definitely recommend lance mason. It can be very difficult as I found initially finding the right solicitors who are genuinely helpful. My experience was really good with this firm and I can not fault them in any way. From the intital start of my claim I found them so genuine and honest which is always good to know but also the fact they kept me informed with what stages my claim was at was brilliant. Some of the legality parts can be really much to understand but they constantly kept in touch and explained information which I didn't understand. Throughout the whole process they have been very helpful and truthful and speaking from experience you don't always get this outcome from many firms. I would most definitely use the firm should I need to in the future. Lastly I would say Joanne Dewhurst who dealt with my claim was just totally amazing she is such a lovely well mannered person in general which made the whole process so much more easier. She made me feel at ease and I'm so grateful.

January 8, 2018
Unprompted review
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Reply from Lance Mason

Good morning. Thank you for your feedback, I'm happy to hear of your satisfaction with your claim. If we can be of further assistance, please do not hesitate to contact us on 01254 263885. Thank you.

Rated 5 out of 5 stars

Excellent Service from Lance Mason Solicitors

I have had superb service from Ridwan Khonat of Lance Mason following a car accident. He has gone over and above his duties in order to help both me and my wife. He has liaised with other solicitors involved and I can thoroughly recommend this companies services.

January 4, 2018
Unprompted review
Lance Mason logo

Reply from Lance Mason

Hi Tony. Thank you for your feedback, I'm happy to hear of your satisfaction with your claim. If we can be of further assistance, please do not hesitate to contact us on 01254 263885. Thank you.

Rated 1 out of 5 stars

Hello im Viktor Jonas and I had …

Hello im Viktor Jonas and I had horrific car accident with witnesses , they told me this was no win no fee arrangement with them. But they ask me for money , and they don’t make all properly, they estimate my car half of the price should be. I were fast answering all their emails or calls , send them all pictures , and witnesses reports , with all their details, and now they close the case , without any reason .
And ask me to pay them big amount of money, for nothing .

Initially had a awful experience with them , as they not enough good solicitor. Not recommend for any one .

January 4, 2018
Unprompted review
Lance Mason logo

Reply from Lance Mason

Hello Viktor. I'm very sorry to hear of your displeasure with your claim. If you would like to discuss this further, please contact us on 01254 263885. Thank you.

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