Landal GreenParks  Reviews 

We originally booked a stay at Hof van Saksen for August 2025, for which we paid €2,800. Unfortunately, due to a flight cancellation by Lufthansa, we are no longer able to travel on the planned dates.
We contacted the resort by phone to explore our options. A representative informed us that we could either cancel the booking for a 20% cancellation fee or reschedule to a later date. We asked to move our reservation to a similar period in August 2026, and were told the new price would be €4,200 — significantly higher than the original booking. The representative claimed that this was the current pricing and encouraged us to check online.
We agreed to reschedule under this assumption. However, after checking the official Hof van Saksen website ourselves, we found that the price for similar accommodation and dates in August 2026 was still around €2,800, not €4,200.
We immediately called the resort back to report the discrepancy. Unfortunately, we were told it was “our problem” for agreeing to the new price over the phone, and that if we now wished to cancel, we would have to pay 20% of the new higher price (€4,200) instead of 20% of the original amount. This is despite the fact that we contacted them just minutes after confirming the change, once we realized the actual pricing online.
We also requested to speak with a supervisor, but the representative rudely refused and hung up the phone.
We believe this conduct is unfair and misleading. As customers, we trusted the information provided by the service representative, which turned out to be inaccurate. There was no transparency or flexibility, and no reasonable opportunity to cancel or reconsider after realizing the mistake.

I just come back from Landal leycroft valley Lodge in North Cornwall, Coombe Lodge No 2, never again.
My garden shed would have been better accommodation.
The settee was all ripped up with foam missing so my family were sitting on wood, the freezer door latch was missing from the fridge, the closet door top hinge pin was missing so I had to lift the door to close it, the bathroom mirror light did not work, the bathroom window did not open, the dishwasher tray roller wheels were missing so you couldn't slide the bottom tray, the front cover of your boiler was missing, bed covers were damp, the beds were bodged because the cheap slats wouldn't stay in place so my son kept falling through onto the floor everytimehe moved, the decking area was rotten around the hot tub and the end area of the decking over looking the cabin below, the glass canopy cover was broken due to tree branches landing on it and absolutely filthy, no where to walk dogs, 30 steep steps upto the lodge, no WiFi, no lights on the steep steps at night time, nobody on site at night or day apart from 2 cleaners and maintenance boys NOT one receptionist all week so filing a complaint was pointless especially when your own staff agreed the site and lodges were run down and in need of repair.
It was two miles from the beach 8 mins by car and 48mins to an hour walking along a bridal road with no laybys or pull ins if a car approaches, all it had was wild bushes and mushy high verges with a steep drop on the other side into a rocky valley below. The road access to site was dangerous with a single bridal road with no lighting and no pull ins or layby if another vehicle approaches from the other direction you were left climbing up a mushy verge.
I only stayed as I had driven 6hrs to get here.
I phoned your company two months prior to to arriving with concerns on the above comments left on the feedback for the cabin and spoke to Jackie who assured me these issues were going to be rectified at the beginning of July and they were not done when I arrived at the end of July, so you lied to me just to get my money for a false promise.

Yet you charged me £1400 for a week stay.

I have to advise your maintenance staff on how to repair the step lights for night time and ask your cleaners for scatter cushions just so I could sit on the settee, so don't tell me they are luxurious as they ain't.

Rent the boat to someone who has no clue at all, charge 250 euros for a little damage, cheating
Illegal without insurance
Das Boot an jemanden vermieten, der überhaupt keine Ahnung hat, 250 Euro für einen kleinen Schaden verlangen, Betrug
Ohne Versicherung illegal
Boot verhuren aan iemand die totaal geen verstand heeft, 250 euro rekenen voor een beetje schade, oplichting
Illegaal zonder verzekering
Waterpark De Alde Feanen

I am very disappointed. The service is horrible! No one answers the emails! And When you have a Problem with your booking no one helps you! You have to Pay Even though when you cancel half a year befor the Journey! Never again !

Landal GreenParks provides an exceptional services, the online booking process included! Landal Rehrenberg's On-site service is also recommended for each skiing enthusiat.

We love staying at Landal parks. We frequently stay at different parks across Europe. We are never disappointed.

The Landal Beach Houses are really really nice. They are equipped thoughfully and designed very nicely. Perfect for vacation with children.

I just found one problem with the restaurant, I have no choice for the kids and adult price was too much.
Over wise it was easy to book. Thank you!

This is the third time we've booked with Landal and had no problems. We will continue to return.